Customer Reviews for Anas Sunoco
(U-Haul Neighborhood Dealer)

144 reviews

4019 W Dr Martin Luther King Jr Blvd   Tampa, FL 33614

(813) 251-1959

Office Hours

  • Mon-Fri: 5 am–7 pm
  • Sat: 7 am–7 pm
  • Sun: 10 am–4 pm

Services at this Location:

Contact Us

(813) 251-1959

4019 W Dr Martin Luther King Jr Blvd
Tampa, FL 33614

Services at this Location:

Office Hours

  • Mon-Fri: 5 am–7 pm
  • Sat: 7 am–7 pm
  • Sun: 10 am–4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Fast and friendly. And good food.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Christian J. 
Rating:
5.0

Fast, friendly, and dependable. Good food, great people.

Richard R. 
Rating:
3.0

Customer did not leave a comment.

manuel P. 
Rating:
1.0

Customer did not leave a comment.

Gevrey L. 
Rating:
5.0

Customer did not leave a comment.

todd P. 
Rating:
5.0

It's always fast, and easy at Ana's Sunoco. And good tasty food to go.

Richard R. 
Rating:
4.0

Vehicle was damaged. Other than that it was good, but expensive.

Israel V. 
Rating:
5.0

Customer did not leave a comment.

Franklin A. 
Rating:
5.0

Customer did not leave a comment.

Eduaro H. 
Rating:
5.0

The transactions always go very smoothly. Fast,and friendly.

Richard R. 
Rating:
5.0

Having the U-Haul service at a station is very convenient. The owner /Manager ( Anna ) Is a wonderful person who provides excellent customer service. Thanks for all the help.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

george S. 
Rating:
5.0

The Manager / owner of this service station ( Ana ) is a hard working, excellent professional business woman. She is a smart, delightful person who gets the job done correctly; the first time. And She cares about her many loyal customers. Not only does Anas Sunoco provide all the products of a gas station, plus the U HAUL service, they also sell hot meals to dozens of blue collar workers and students in the neighborhood. Keep up the good work.

Ricahrd R. 
Rating:
5.0

Customer did not leave a comment.

Dan juan C. 
Rating:
5.0

Ana made a stressful day go smoothly.

RICHARD R. 
Rating:
5.0

Great customer service

RICKY K. 
Rating:
2.0

Customer did not leave a comment.

JUDSON M. 
Rating:
1.0

location is sketchy. uhaul was given to me with a HUGE dent in the passenger side door panel going into the bed and it was dirty and oily

Elizabeth P. 
Rating:
4.0

The service was excellent, but needs an obvious sign in the truck parking lot pointing to the store. It's just a little confusing where to go. Not a big deal, but the sign would help.

Mark C. 
Rating:
3.0

Customer did not leave a comment.

Mary B. 
Rating:
5.0

Ana was awesome. Even got lunch! YUM!

Gerald B. 
Rating:
3.0

Customer did not leave a comment.

Vickie C. 
Rating:
5.0

Was happy to fill the gas tank right there

Christopher R. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

JASON H. 
Rating:
3.0

The truck had a dent in the side where it had been hit, oil light were on.

horace D. 
Rating:
4.0

Customer did not leave a comment.

Emma M. 
Rating:
5.0

Customer did not leave a comment.

Terrence K. 
Rating:
5.0

Found someone who can take the trail off and can put the trailer on I had to pay a man $5 to take it off because the owners would not take it off they said they couldn't

Glenda G. 
Rating:
1.0

Person behind counter would not check me out and did not provide me with any documentation that I dropped off the truck. Too lazy to provide customer service of any kind.

michael M. 
Rating:
3.0

Customer did not leave a comment.

Alessandro R. 
Rating:
5.0

Very nice people. Well maintained and well run location.

Jacob M. 
Rating:
1.0

Truck should have a maintenance a routine maintenance monthly

Rebecca D. 
Rating:
5.0

Fast, convenient, friendly staff, equipment ready to go! Nicely done!!

Richard B. 
Rating:
2.0

I was over charged for the unit. I picked it up 4:30 p.m. and returned it around 9:a.m. I went about 10 blocks total counting picking up and returning the unit that morning. Noone inspected the unit upon pick up it was done over the phone, my first disappointment( no real customer service.) The same upon drop off. Long and short of it. I think I was over charged over $60.00 was charged to me for the cheapest truck your company has. I think this location should be looked at closer for their ethics and business practices.

Valarie G A. 
Rating:
3.0

Original location we went to get truck from did not have it (although it was “reserved“) because the person before us had not yet returned with the truck..when we talked to the man at the register, he didn't tell us what was happening, just called to see where that person was and started calling other locations to see if they had a truck…we were on a tight time schedule trying to get somewhere before they closed and this made it extremely difficult and frustrating, not to mention stressful.

Haylee W. 
Rating:
4.0

Customer did not leave a comment.

Christopher G. 
Rating:
2.0

The equipment was clean inside but the ride was poor and noisy. It drifted all over the road. Needed an alignment. Very hard to steer.

OSCAR S. 
Rating:
5.0

Customer did not leave a comment.

MESHEL L. 
Rating:
1.0

The charge my account twice took $200 when it was suppose to be only $98

Marie D. 
Rating:
5.0

Customer did not leave a comment.

Francisco G. 
Rating:
1.0

Reservation told me to drop off at this location the worker told me I needed to take it to a store 31 minutes away that there was no room. The trailer was already unloaded... the worker called his supervisor... she told me to bring it to the other store as well... because there was no room.... I told her it was already unloaded... she spoke back with the worker they began speaking in different language and laughing then told me it was ok to leave it there.

Joshua S. 
Rating:
5.0

This was the best U-Haul experience I've ever had. Thank you so much for being very professional, and very easy to pick up and drop off the vehicle. Everyone was very friendly and swift with getting me exactly what I wanted

Valerie H. 
Rating:
5.0

Customer did not leave a comment.

Oscar P. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth S. 
Rating:
1.0

Customer did not leave a comment.

Jacob L. 
Rating:
5.0

There was NO SEAT BELT for the passenger side. Vehicle smelt like cigarettes. The owners of station were very friendly and easy to deal with. Very pleasant.

Pedro P. 
Rating:
5.0

Customer did not leave a comment.

Phil B. 
Rating:
1.0

Pulled up, was in a terrible shipping container with dogs and a poor managed lot. Had no idea if they had a correct truck and trailer for my move. I had to get multiple reservations and drive around taking up 4 hours of my morning before moving.

Justin P. 
Rating:
5.0

Great experience and customer service 👍👍

vernon P. 
Rating:
3.0

Customer did not leave a comment.

Gregg S. 
Rating:
1.0

Customer did not leave a comment.

Heather T. 
Rating:
5.0

Customer did not leave a comment.

Santiago A. 
Rating:
2.0

Make sure all the equipment booked on a reservation are available when customer pick up rental

Carlos B. 
Rating:
2.0

This is a gas station and it is very unorganized. The owner is not on site so you have to make phone calls and wait around for someone to service you. I also should be receiving a refund as I only used the uhaul for 2 hours and less mileage then I expected.

Crystal F. 
Rating:
5.0

This location has an excellent kitchen and menu inside. It was so nice to be able to get off the road after unloaded the truck and grab a delicious meal here.

Xavier B. 
Rating:
5.0

Customer did not leave a comment.

JOSE R. 
Rating:
2.0

Truck was dirty, in cab and back, passenger seatbelt broken unusable and customer service unprofessional, uncaring and sucky!!!!

Anthony T. 
Rating:
5.0

Wonderful people!

CHRISTOPHER B. 
Rating:
4.0

Customer did not leave a comment.

Justin E. 
Rating:
1.0

The lady renting trucks behind the fish stick counter inside the gas station is not qualified, charges absorbent fees that uhaul will say are wrong but can't stop her, she calls and charges your card daily, threatening and not helpful.

Jamie W. 
Rating:
5.0

Customer did not leave a comment.

Thomas A. 
Rating:
5.0

Great service at Tampa Sunoco location

Michael A. 
Rating:
5.0

Everyone is very laid-back and made things very simple and easy for me to drop off the trailer.

Derek B. 
Rating:
1.0

The truck bed was full of construction sand which got all over the items I was transporting. Additionally, the checkout process was complicated because the manager was offsite, and wanted to do it over text message. She was understanding when I refused to send her photos of my DL via text message license, but that should not be an acceptable process.

Ronald P. 
Rating:
3.0

The lady who checked us in was very pleasant. The drop-off experience was very quick and easy.

Andrew W. 
Rating:
5.0

Cargo area was dirty. At a minimum required vacuuming. Staff at location was Super! Very accommodating.

Gilbert M. 
Rating:
5.0

All good.

Ronald M. 
Rating:
5.0

I had to add two Quarts of oil and the tank was not full like the sales person told me but no worries the truck ran great and was a phenomenal machine

Christopher J. 
Rating:
5.0

Best uhaul service I experienced, very much recommend this neighborhood U-Haul company.

Ezequiel P. 
Rating:
3.0

Friendly and responsive agent.

Jose R. 
Rating:
5.0

I love the place and the convenience of fill up the gas thank on the spot before I return the truck. Great service provided by Ana.

Luis S. 
Rating:
5.0

The alignment was off, so the truck pulled hard to one side.

Bongjoo K. 
Rating:
4.0

Customer did not leave a comment.

Shelly C. 
Rating:
5.0

Customer did not leave a comment.

Verla S. 
Rating:
2.0

Truck was in worse shape then the photos provided. Truck needed oil, had previous damage. I don't like that only one person who worked the gas station was also the only person who could check me in/out. I had to wait for other customers to check out getting things from the gas station. Just not an ideal location/situation.

Jace H. 
Rating:
5.0

Customer did not leave a comment.

Ronald P. 
Rating:
4.0

That hidden minimum mileage charge is BS!🤬

David W. 
Rating:
2.0

The area did not seem the safest. Right across the street from the juvenile detention center. The location handled the UHaul rental well, but in terms of the area it is in I would probably go elsewhere next time.

Victoria A. 
Rating:
1.0

They were very friendly however the end price was NO where NEAR the price shown before hand. Then I couldn't drop it off at a nearby uhaul I had to return it to the same one I got it from.

Marisaday V. 
Rating:
5.0

Customer did not leave a comment.

william M. 
Rating:
5.0

Customer did not leave a comment.

Erna W. 
Rating:
3.0

There was a hole above the drivers seat presumably from someone smoking. There was a sticky vape on the dash. Everything from the dash, the cup holders, everything was dirty and sticky.

Anton S. 
Rating:
3.0

My problem isn't with the location. My problem is that my reservation was moved to this location without any communication until I went to pick up the vehicle.

Melisa C. 
Rating:
5.0

Customer did not leave a comment.

william M. 
Rating:
3.0

Customer did not leave a comment.

Michael L. 
Rating:
1.0

Store is rude. Makes customers priority over uhual renters. When placed the reservation online it said $20 was charged $69 instead

Chyna M. 
Rating:
5.0

Everything was perfect! Uhaul made it so easy to set this up and every person we encountered on the phone as well as in person was very helpful! I will absolutely use Uhaul again in the future!!!

Catherine S. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY S. 
Rating:
5.0

Truck was in new condition ,but it was not swept out,nor front was swept out.

GUILLERMO G. 
Rating:
1.0

I was offered a promotional rate to drop the truck off at Neptune beach instead of on Normandy Blvd where my Uhaul storage unit was. I believe the uhaul rep in Tampa changed my price at the counter hoping i wouldn't notice. The correct price for my truck rental should be ~$180 instead of $560.

Nicholas A. 
Rating:
5.0

Everyone in the Sunoco was so helpful!! Thank you guys

Sarah C. 
Rating:
5.0

Customer did not leave a comment.

allison B. 
Rating:
1.0

Rented an utility dolly location never placed dolly in truck didn't realize until reached destination no dolly, had to double back to get dolly from location . Owners mentioned I should've checked before leaving the first time, if dolly was there. Horrible customer service will never rent from 3rd party again!!

Felicia S. 
Rating:
5.0

Customer did not leave a comment.

Adam S. 
Rating:
3.0

Customer did not leave a comment.

Jennifer Z. 
Rating:
2.0

Customer did not leave a comment.

Victor D. 
Rating:
4.0

Customer did not leave a comment.

Raymond S. 
Rating:
5.0

The two women that were working at this U-Haul location had excellent customer service skills. They were both a pleasure to do business with and I was sure to tell them so when dropping the U-Haul off. As far as this location and their service I would say excellent there were however a few qualms with U-Haul itself I'd like to mention here. This was the first time I have personally rented a U-Haul though I have with my fiancé several times. I know that gas prices have sky rocketed since then. I am taking this into consideration when I say I feel the price was a bit high in the end. I say this because I rented it for 24 hours and stayed in Tampa and I was originally charged about $97 and replace the gas used which was really not bad and quite similar to previous rentals with the added time and inflation in current prices but when I dropped it off I was being charged another $37 which may be waived as the woman could not figure out why it was charging me this and told me to reach out to U-Haul. I am hoping this gets figured out and if it does I would say my experience as a whole would be excellent.

Megan G. 
No reviews have been submitted for this location.

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