Customer Reviews for Anchor Logistics And Shipping
(U-Haul Neighborhood Dealer)

167 reviews

1128 N Federal Hwy Ste 107   Hollywood, FL 33020

(954) 417-7517

Office Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: 9 am - 12 pm
Special Operating Hours
  • 6/2/2025: 8:00 am - 2:00 pm
  • 6/3/2025: 8:00 am - 2:00 pm
  • 6/4/2025: 8:00 am - 2:00 pm
  • 6/5/2025: 8:00 am - 2:00 pm
  • 6/6/2025: 8:00 am - 2:00 pm
  • 7/27/2025: Closed

Show All Hours

Services at this Location:

Contact Us

(954) 417-7517

1128 N Federal Hwy Ste 107
Hollywood, FL 33020

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: 9 am - 12 pm
Special Operating Hours
  • 6/2/2025: 8:00 am - 2:00 pm
  • 6/3/2025: 8:00 am - 2:00 pm
  • 6/4/2025: 8:00 am - 2:00 pm
  • 6/5/2025: 8:00 am - 2:00 pm
  • 6/6/2025: 8:00 am - 2:00 pm
  • 7/27/2025: Closed

Show All Hours

No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Very friendly and knowledgeable front desk service.

JOHN M 
Rating:
2.0

Terrible hours, they close at 12pm. Unfriendly, dismissive staff.

GILBERT W 
Rating:
5.0

Excellent

JESUS M 
Rating:
5.0

Customer did not leave a comment.

NAVA S 
Rating:
5.0

Customer did not leave a comment.

DERRICK C 
Rating:
1.0

I rented from U-Haul before. I didn’t like this location. The people running the place were not transparent. They did not show what charges I was going to get. Or the amount of the deposit they were going to take for the rental. They acted like they were doing me a favor. There is no parking to leave your car. Is an issue. The place looks like a jail. I never been to haul that had bars at the window were they assist you. I will not be going back and Iwill tell people not to go there.

MARTHA R 
Rating:
4.0

Customer did not leave a comment.

MEHMET U 
Rating:
5.0

Customer did not leave a comment.

DONALD W 
Rating:
4.0

Try to optimize your app. When you try to return or start your rental truck, you have only one chance to make photos and put the mileage, if something goes wrong, you can’t repeat from the same place

Volodymyr S 
Rating:
3.0

The mobile app is a mess. It took nearly 45 minutes to try and complete the return process and Im a software developer so I know my way around software, I can only imagine what other people must go through. The location where I picked up/delivered the truck had VERY LITTLE lighting which made the process of taking picture very difficult plus their location for parking the truck is not optimal since they place the truck just across the street from a duplex parking lot and expect you to back into a very tight spot.

Yaniv C 
Rating:
5.0

Customer did not leave a comment.

Rosa C 
Rating:
4.0

Customer did not leave a comment.

DARREL G 
Rating:
5.0

Customer did not leave a comment.

BARBARA S 
Rating:
2.0

I got charged extra for fuel although I returned the unit with more fuel compared to when I got the equipment

ERNEST P 
Rating:
1.0

I had a lot of trouble with the app. Online said the location was open on Sunday. It was not. Then I did not know what to do with the padlock after I got the key. Then when I called I was transferred several times. The app did not let me upload pictures. When I finally talked to someone they just say “it looks like it is dispatched”. So I drive away but I was not sure everything was correct. Drop off was a similar experience. The app UI needs to be a little more clearly and less cluttered with information.

Michael W 
Rating:
5.0

New clean vehicle. Would much rather pick up a vehicle with a full tank and return full. It is sometimes difficult to estimate the amount of fuel you will be using and then end up buying more than you need. Extremely pleasant and nice people to deal with at Anchor. The rental was very easy to take care of and drop off..

MARK C 
Rating:
5.0

The only thing I was surprised about, that you closed on Saturday at 11AM

CEES P 
Rating:
5.0

Customer did not leave a comment.

magaly m 
Rating:
5.0

Customer did not leave a comment.

magaly m 
Rating:
2.0

First of all. Someone stole my first reservation and actually used my booked equipment on their name and even got the bill with my name. Then the location charged “early fee” for $20 which was never disclosed and I got the equipment at 11am and returned it at 6pm. I was booking for 24h. I feel scammed twice and will never ever use the u-haul again. The person from the office was rude and not helpful.

OLEG B 
Rating:
5.0

Svcs continues to Stay at the Top of the Scales with the Customer SVC & the Equipment that's provided by the COMPANY!!!! JOB WELL DONE..HIGHLY RECOMMENDED TO FRIENDS!!

WILLIAM H 
Rating:
5.0

Thanks for a wonderful service 🙏❓

FRITZ A 
Rating:
5.0

Customer did not leave a comment.

YANIV L 
Rating:
5.0

Everything was done with excellence!!!!!! No complaints here !!!

FELICIA R 
Rating:
5.0

Customer did not leave a comment.

Ann S 
Rating:
5.0

Customer did not leave a comment.

PAVLO L 
Rating:
3.0

Customer did not leave a comment.

Shun H 
Rating:
5.0

Everything went great except we couldn’t get the ramp to slide down so we had to lift everything by hand even though we also rented a dolly.

Katrina G 
Rating:
5.0

Customer did not leave a comment.

MICHELE R 
Rating:
3.0

Have more workers.

MELISSA M 
Rating:
5.0

All personnel I dealt with were courteous and knowledgeable. Very nice experiance.

BETSY U 
Rating:
3.0

Truck barely moved. Had an engine light one. Spar plugs were due to be changed long ago. They had many vehicles on the lot but we were given the one with mechanical issues.

ANASTASIYA Z 
Rating:
3.0

Customer did not leave a comment.

Yolanda S 
Rating:
4.0

Customer did not leave a comment.

SCOTT S 
Rating:
4.0

Customer did not leave a comment.

ALEX S 
Rating:
5.0

Customer did not leave a comment.

LUIS A 
Rating:
4.0

Customer did not leave a comment.

TINA S 
Rating:
5.0

Customer did not leave a comment.

YANIV L 
Rating:
3.0

We had to change our reservation on a Sunday and were not able to reserve a furniture dolly.

Fabian G 
Rating:
5.0

Customer did not leave a comment.

PEARL D 
Rating:
5.0

Good service

CESAR B 
Rating:
5.0

The Manager is very professional and helpful, the young lady at the front didn’t catch her name due to me being mind spaced, was very respectful every time I walked in there and was willing to help.

Ruth C 
Rating:
5.0

The movers Pablo and Ricky were excellent help. Both were courteous, professional and efficient at their job. The ladies at the U haul pickup site were also courteous, professional and efficient at their job. Great experience. Thank you.

ANGEL P 
Rating:
5.0

Customer did not leave a comment.

Alejandro C 
Rating:
1.0

Trash location. Over charged for missing/damaged items. Over charged for “not checking” in. Overcharged for not cleaning up although only blankets left inside. Not to mention the lady at the front was rude at the time of checkout.

EDWIGE J 
Rating:
5.0

Good

FERMIN T 
Rating:
3.0

Customer did not leave a comment.

ROBERT O 
Rating:
5.0

Excellent service

Raul V 
Rating:
4.0

Customer did not leave a comment.

CRISTIANE G 
Rating:
5.0

Muy buena atención y solución de inmediata

Francelith R 
Rating:
1.0

The office personnel was very rude. They lied about how much gas was in truck at return. They also lied about the back of truck being dirty resulting in $143 of fuel and cleaning charges. Thankfully I had pictures of gas and a clean tru k to dispute charges. I use this location 3-5 yearly. I will not be returning to this location and I will be disputing charges with my cc company

James M 
Rating:
5.0

Customer did not leave a comment.

J C 
Rating:
4.0

The main issue with this branch is customer parking. There’s no parking

FADY L 
Rating:
5.0

Thanks for your services . You are the best company

CESAR B 
Rating:
4.0

Customer did not leave a comment.

Iulian C 
Rating:
1.0

Truck drove horribly . Check engine light kept coming on and off. A/c worked when it wanted too

william n 
Rating:
5.0

A/c not working for moment And put braker the truck have vibrating

Diego R 
Rating:
4.0

Better hours of operation

Mark A 
Rating:
5.0

Great service support from Ivona. Very clean truck and equipment. Highly recommended.

Davor S 
Rating:
5.0

Customer did not leave a comment.

ROLANDO H 
Rating:
5.0

Customer did not leave a comment.

WILLIAM D 
Rating:
5.0

Good

Landy D 
Rating:
1.0

There is no return information at this location, my rental was not close out until Monday morning and it was return the same Saturday April 6 that it was rented. There was no sign that stated to do return online. The location opened on Sundays from 9-12pm and did not close my rental out until Monday April 8th and it was rented on April 6. Now they want to charge me and additional $124 for Sunday and Monday.

Jeanice J 
Rating:
1.0

A new team is needed the are fraud and trying to pocket money by changing for items that were not in the vehicle. Next time I will go to a UHaul location and not a side partner too much of the back and fourth for no reason. Scamers work at this location use a pre paid card or a credit card not your bank card they will try and get more money than the service covers when they know that the equipment was never in the vehicle.

KAMARIA G 
Rating:
5.0

Keep up the Great Customer Service that those Good People are doing Over THERE!!!

WILLIAM D 
Rating:
4.0

Customer did not leave a comment.

Victor V 
Rating:
5.0

Thanks you for your attention and great service

Juan Z 
Rating:
1.0

I explained that I received the truck dirty and anyway they deducted $10 from my account. I don't understand if I even left it with enough gasoline.

Yexcenia g 
Rating:
5.0

Customer did not leave a comment.

gloria e 
Rating:
5.0

The woman that took care of me when I arrived was fabulous! Very knowledgeable and thorough. An asset to the location and the company.

Joseph C 
Rating:
5.0

Customer did not leave a comment.

John R 
Rating:
5.0

Customer did not leave a comment.

Margarita M 
Rating:
5.0

Great staff, clean car.

Pavel S 
Rating:
5.0

App return system NEEDS TO BE IMPROVED

Mario G 
Rating:
1.0

Location was closed when I came, even after UHAUL rep confirmed some one will be in the office. Not all requested equipment was in the truck, but I was charged for all the missing items. NOT RECOMMENDED

david e 
Rating:
5.0

Customer did not leave a comment.

Pegui N 
Rating:
5.0

Customer did not leave a comment.

Roger G 
Rating:
5.0

Loved the whole experience. This is my favorite location

DOUGLAS S 
Rating:
3.0

Give the customer a receipt after they return the truck. I never received one through my email.

Rosland S 
Rating:
3.0

THE LEFT LIGHT NOT WORKING THE KEY VEHICLE STARTING SOMETIMES STALLS

Isaac M 
Rating:
5.0

Customer did not leave a comment.

Claude L 
Rating:
5.0

Customer did not leave a comment.

judth b 
Rating:
5.0

Awesome people.

Peter H 
Rating:
5.0

Customer did not leave a comment.

Aaron C 
Rating:
1.0

Customer did not leave a comment.

cynthia A 
Rating:
5.0

Rented here many times and it has always been great

Michael P 
Rating:
5.0

Customer did not leave a comment.

Manuel B 
Rating:
5.0

Customer did not leave a comment.

Pedro L 
Rating:
5.0

Everything was perfect Great customer and service Highly recommended

Marlon C 
Rating:
3.0

Customer did not leave a comment.

Rodolpho C 
Rating:
4.0

No furniture pads on site. I had reserved 12 for the order, was told they had none. Was moving wood furniture that ended up getting scratched.

Dean C 
Rating:
5.0

Nice customer service!

Yennifer D 
Rating:
5.0

Customer did not leave a comment.

Emanuel M 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H 
Rating:
5.0

Friendly and helpful

Aizaak A 
Rating:
4.0

Customer did not leave a comment.

Barry B 
Rating:
5.0

Customer did not leave a comment.

Desmond S 
Rating:
5.0

Customer did not leave a comment.

Wendy c 
Rating:
5.0

Amazing personnel! Wonderful experience!

Alejandro A 
Rating:
1.0

Customer did not leave a comment.

DIANA D 
No reviews have been submitted for this location.
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