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sam g
Customer Reviews for Andersen Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The online rental is a pain in the ass! Otherwise everything was great.
Travis BThe guy that is in charge of checking out and checking in the U-Haul equipment is very helpful, he actually unhooked the trailer from my vehicle way better experience at this location than where I picked the trailer up from
Glenn MFabulous service!
Chad EVery helpful, courteous and all around great experience!! Will be using them again!
Rueben SThe entire process went very well. Paul was helpful and accommodating. We will likely need to rent a truck again for our move next month. We will definitely be using Anderson Services! Our only request would be for them to have some of the extra moving supplies.
Karen HThe agent was very meticulous in getting the truck ready. He even adjusted my mirrors.
Gary EI did not interact with any staff. I can’t say they were or were not helpful.
RAMON BPaul is friendly and helpful. Very happy to know him and be able to rent from him.
Micah MWe just dropped off. Location was closed and the parking lot had 6-8 inches of unplowed snow
KEVIN DIt was difficult to read the letters on the lock to the lock box as they were a bit worn. It did not help that it was 9 degrees outside and the lock didn’t want to open due to the freezing temps. We received a call from the location the day before to support us and I was given the # for the supervisor which was helpful as the online check in took some time. Great customer service
Teresa WCheck to make sure the mirrors are adjusted properly. Paul was a great help in getting all of our needs taken care of and making changes to our schedule!
Jeffrey LVery friendly. Got us set up to go. Took a bit because our wiring was not connecting but he got it fixed for us
Julie LWe have rented from U haul many times over the years. It has always been a good experience. Keep up the customer service. In a world where service is not always a priority compared to the bottom line, you stand out. Your employees are trained to be knowledgeable.
SEAN BOur contact in Sandstone, Paul gave us excellent customer service and he deserves to be recognized for this!
Steve HVery courteous, quick, and efficient.
Gary BAll excellent, Paul was great
Judy BNone. Your provider did an exceptional job helping me recreate my entire reservation request because your website did not accept my original reservation for the equipment I needed to rent. I wish your website was as reliable as your people are.
Mark TIn and out quickly. thanks
Thomas LHave the truck fueled up offer straps or Dollie’s
Joseph SGreat experience
Gary BThe person working was helpful, came out to ask about drop off. He was new to the truck share app as well and we figured it out together.
Michelle B