Customer Reviews for Andys Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Andys Automotive

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rachel D.
Rating:

Mobile pick up was not working and I had to go through the process inside the location. Slightly inconvenient but glad they were open when I picked up or it would have been a bigger deal.

Jeremy S.
Rating:

Could not pick up truck. Your site sent the verification code an HOUR after I tried to log in an HOUR! And I sat on hold waiting for someone to answer the phone for half an hour! Your service and support sucked and I never got the truck.

Kartrina R.
Rating:

Nothing. This process went smoothly for me and both locations were super friendly and helpful.

Joseph V.
Rating:

Customer did not leave a comment.

Robert S.
Rating:

Customer did not leave a comment.

ROBERT B.
Rating:

Customer did not leave a comment.

Fredrick H.
Rating:

Customer did not leave a comment.

JOSEPH C.
Rating:

Customer did not leave a comment.

MICHAEL N.
Rating:

Customer did not leave a comment.

oscar T.
Rating:

Customer did not leave a comment.

James M.
Rating:

Customer did not leave a comment.

Kenneth K.
Rating:

Not so friendly, gruff non communicative.

RONALD R.
Rating:

Truck ran great. Truck was big enough for what I needed, but I was under the assumption that the truck's trailer part was the 15 foot part. But to really think about it, 15' truck means 15' truck. I guess I was just in a hurry. I would suggest putting upfront, first or in larger print how big the inside measurements of each trailer is on eaxh truck. Still I was satisfied with everything, I would have gotten the next biggest truck. I also would like to say the location is nice and I really liked this place. Friendly, relaxed, hometown, family like vibe. They deserve a good review. Decent service straight to the point and quick (Comcast internet permitting).

TONY C.
Rating:

Customer did not leave a comment.

mark Y.
Rating:

There was no one there. Online they indicate being open on Sunday from 9-noon. Arrived around 10:00am and no one there. Found where the key drop was and went the uhaul.com as directed and could easily find how to just return the vehicle online. Only after calling uhaul and listening the the records did i learn to add \share to uhaul web address. From there all went well. Concern if for any older person who is not tech savvy trying to do this. Would hope that in that case, Uhaul would not charge them extra days since uhaul directs if they are not able to accomplish it online to return when the place is open. We were there when they were supposed to be open and would not have been able to do so had online not worked out. People still need people.

Stephen W.
Rating:

Do not know on any improvements. I dropped off truck after hours. I am sure everything would be excellent. From my experience I would definitely recommend this service to anyone. If I would need another U haul I would use this service.

PHILIPM W.
Rating:

Customer did not leave a comment.

Timothy S.
Rating:

Website after hours experience is awful Also- I got charged for extra miles???? Terrible

John A.
Rating:

Andy's Automotive was extremely helpful and gave great service. Thanks!!!

Keri K.
Rating:

Customer did not leave a comment.

Dennis F.
Rating:

My brother picked up the truck to bring it over 230 miles. He said there were 2 new trucks & 1 old one in the size I rented. Didn't they give us the old truck. He said the seat wobbled & the truck shook so bad that when he got to my destination his arms & hands hurt so bad from trying to keep it on the road.

Robert B.
Rating:

Customer did not leave a comment.

fred M.
Rating:

The whole rental went without a hitch. I informed them at Andy's Auto that I would be returning the truck after they closed and that wasn't a problem. "Just drop the key in the drop-box", I was told. I did and all is well. I've used U-Haul many times before, (also in other states) and have always been satisfied. They've earned my trust.

Shannon S.
Rating:

They made notes of all my concerns and the leaky roof.

William T.
Rating:

Nothing they are excellent, professional.

Lyle C.
Rating:

Customer did not leave a comment.

Todd D.
Rating:

Very very friendly and professional. Better than any that I have rented from in the past!!!

Todd D.
Rating:

Very very friendly service, a lot better than I have had at other locations!!!!

Michael E.
Rating:

Customer did not leave a comment.

CODY W.
Rating:

Customer did not leave a comment.

Justin L.
Rating:

Customer did not leave a comment.

P Thomas P.
Rating:

Customer did not leave a comment.

Jeannette D.
Rating:

Customer did not leave a comment.

DAVID P.
Rating:

Andy provided excellent service will return in future .

DOUGLAS S.
Rating:

Customer did not leave a comment.

Michael R.
Rating:

good

PATRICIA V.
Rating:

Customer did not leave a comment.

CHARLES L.
Rating:

The customer service is great! I will definitely use them again!

Ruston K.
Rating:

Not much of anything. They did a very professional job

Robert U.
Rating:

Reservation was changed day before pickup to a location 50 miles away. Called Andys and they were able to get the truck for me at their location, which was what was requested

Larry F.
Rating:

Customer did not leave a comment.

JOSEPH C.
Rating:

Customer did not leave a comment.

Allan S.
Rating:

Good Job. Pleasant experience. No long wait.

ERICH M.
Rating:

Customer did not leave a comment.

Larry S.
Rating:

Customer did not leave a comment.

ANNETTE G.
Rating:

Staff was very friendly and checking in and checking out went smoothly. Highly recommended to everyone.

Cynthia W.
Rating:

Customer did not leave a comment.

JAMES H.
Rating:

Customer did not leave a comment.

Elijah H.
Rating:

Customer did not leave a comment.

Leo P.
Rating:

Customer did not leave a comment.

Todd S.
Rating:

Customer did not leave a comment.

ANDREW C.
Rating:

There was a lot of dirt in the bed of the Uhaul which then got all over our belongings

Joseph P.
Rating:

No one in office when I arrived. Was never checked in, causing UHAUL to call me looking for their truck. When ANDY'S finally checked the truck in I was billed for going over the mileage. Which I didn't. I was aloud 441miles, so now I am fighting just to get my 10.71 returned to me. VERY POOR SERVICE amongst other issues. No way I would recommend them.

Tracy P.
Rating:

Customer did not leave a comment.

Trevor B.
Rating:

Customer did not leave a comment.

Jason E.
Rating:

Customer did not leave a comment.

Kirk A.
Rating:

Customer did not leave a comment.

Kelli W.
Rating:

Everything was excellent.

Christa P.
Rating:

Customer did not leave a comment.

Joseph C.
Rating:

Customer did not leave a comment.

Mark D.
Rating:

When I picked up the truck the back door was open (I did not realize this until I had driven about 10 miles). It had not been swept, and there was a bag (which I'm assuming contained moving supplies) that was unzipped and empty.

Paul C.
Rating:

Extremely smooth and enjoyable experience. I will definitely recommend to friends and family. Thank you Andy and staff for the excellent service.

Ira M.
Rating:

Customer did not leave a comment.

Devan A.
Rating:

Y'all did great thank you

Steven Y.
Rating:

Customer did not leave a comment.

Jim T.
Rating:

Customer did not leave a comment.

Philip C.
Rating:

Customer did not leave a comment.

PATRICK K.
Rating:

Andy's Automotive was awesome! Courteous, knowlegeable and friendly. Even brought the truck around for me and walked me around to inspect it. Great service!

Peggy B.
Rating:

Customer did not leave a comment.

Adam G.
Rating:

Customer did not leave a comment.

Henry F.
Rating:

Accommodated last-minute change in plans

David H.
Rating:

Customer did not leave a comment.

Thomas H.
Rating:

Customer did not leave a comment.

SHAWN B F.
Rating:

Customer did not leave a comment.

Miranda H.
Rating:

Customer did not leave a comment.

Rick G.
Rating:

the young lady was friendly and helpful. Thankyou

Garry R.
Rating:

Customer did not leave a comment.

Theodore P.
Rating:

Very considerate. While completing the paper work, the owner went out to start up the truck so I would have a nice warm cab to get into on a very chilly morning.

Timothy F.
Rating:

Personal came out to greet me as he saw me pulling into the business w/o having to get out of the truck. Very personal employees who made you feel welcome.

Timothy F.
Rating:

Customer did not leave a comment.

Brooks C.
Rating:

Great rental experience

David G.
Rating:

Customer did not leave a comment.

Douglas C.
Rating:

Customer did not leave a comment.

Paula K.
Rating:

Customer did not leave a comment.

Chris A.
Rating:

Vehicle was covered with mud inside. Floors, doors, ceiling.

David C.
Rating:

They were very accommodating and helpful.

cthy S.
Rating:

Customer did not leave a comment.

Jeffrey B.
Rating:

Andy and his team are the best I have ever worked with. I worked with U-Haul before and they let me down BIG so I switch to Penske. I canceled my Penske reservation when there was not a location close enough so I gave Andy's location a try and he did not let me down. Just the contrary he exceeded my expectations in every way, working with my schedule, bringing in a truck just for us, and helping us everywhere he could. He has regainEd my trust for the company and that is the truth. The guy in hamburg PA should not be allowed to be a dealer he is beyond an idiot and gave us with a truck with a flat tire.

Gary W.
Rating:

Nice experience. Will use Uhaul and Andys Automotive again. Recommend!

leonard H.
Rating:

Lots of room for parking great location

Raymond H.
Rating:

Truck roof leaked

Robert R.
Rating:

Awesome!

william T.
Rating:

Customer did not leave a comment.

Joseph C.
Rating:

Very knowledgeable staff that quickly fixed what could of been a problem and were easy to deal with. Would recommend them to anyone and will continue to get trucks from them when I need to rent for any reason!

Joesph C.
Rating:

Very easy process for picking up and returning. Lots of space for parking the trucks and easy to access

Joseph C.
Rating:

I needed numerous trucks for a few days and they were by far the best team I dealt with. They were patient with my requests and went above and beyond to fix any and all the. Problems that arouse, mostly on my end!

Joseph C.
Rating:

Customer did not leave a comment.

Joesph C.
Rating:

They went above and beyond to help me out with my reservations. The staff was all very nice, polite, and informative

Alice K.
Rating:

Customer did not leave a comment.

Douglas B.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top