Running boards on bigger trucks, hard for elderly to get in and out such a high step
ELIZABETH M
Customer Reviews for Andys Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We dropped the truck off and needed a jump box because our bike wouldnt start. They were quick to get one for us to use.
JOSEPH HTrailer was great for the most part. Only one of the rear lights worked, easier ways to tie stuff down in the trailer would be useful, and a tongue jack would be wonderful.
NATHAN KYes, great service and location. Andy's was great. They had everything ready for me when I arrived. Took a photo and my signature and hooked up. Checked the lights all done under 15 minutes. I was on my way to Pittsburgh.
JAMES CWindow on passenger side was busted when I picked it up Friday night. No one was there and money was already taken from my account. Trucks/vans need inspected by someone before renting them out to next person.
April Bthanks
FRANK COrdered a set of furniture pads for moving and they were not in the truck. Unfortunately, this was discovered after we had left. I have still not been reimbursed the money for them.
ERIC BThose guys were very helpful.
CHARLES TSuper accommodating and flexible on pick up date. Excellent staff.
MARSHALL MAndy was awesome and helped us with a last minute rental need to empty an apartment.
CHARLES GDropped off equipment after hours due to a terrible pickup experience that set me back 2.5 hours.
Geoffrey WWas dropped off the same day as it was picked up but because they don’t come in till the next morning to write it up I was charged an extra $40.00!!! I was NOT happy. When they tell you that you can just drop it off and put the keys in the box they don’t tell you about the extra charge!!!
JACK MVery professional
MICKEY MAbsolutely easy to pick up and drop off. I will always use this location
RUSTON KNot a thing!
LISA WTop notch service highly recommended Andy’s Automotive!!!
JOSEPH ZExcellent service nothing to change.
RICHARD AGood and quick service in and out within minutes! thanks Andy
FRANK CGreat service. Super helpful
KEITH LMy experience at Andy's is always great. They are very friendly and fast.
RONALD LGreat service and very friendly.
CHRISTOPHER LGreat, quick service. Personable staff and realistic expectations. They were very good listeners and flexible to my moving needs.
WILLIAM AAndy's was great! Friendly, everything ready on time, very clear on instructions. Even though I had to travel further than i wanted (because I got a call about lack of truck availability at my chosen one-way pick), I am glad I got to pick up at Andy's because of the great experience. Highly recommend.
MICHELLE RNothing I think you guys was great easy to deal with
LONNY RDeduct 30.00 from the Bill 💵 it was 40.00 2 days rental 15.00 for insurance, that is 55.00 & 1.00/ mile. If I went 15 Miles that is a 15.00 more than the total is 70.00. not the 100.00 the card was charged. !!! Can you please let me know what you guys think about this . Thanks again for your support 😀
SHANE MPick up and drop off was a breeze - they hooked me up and had me on my way in no time - they know the process and are very efficient
ROBERT RJust dropped key in box. Did not have any interaction with a human. Did the pics as instructed.
JEFFREY DVehicles should not have emissions issues that cause check engine light to come on. At beginning and end of rental period.
Jennifer CBring a couple loads of stone and top the with gravel to get out of mud.
Jim CEverything was great! The staff was very friendly, and made drop off a piece of cake!
Mariah MThe staff were friendly and explained all aspects of the rental. The truck was there when I needed it. No surprises, Andy delivered what he said he would deliver at the quoted price!!
BILL Afast
Heath BFriendly very helpful.
BRITTANY LNothing comes to mind. The trailer was very stable, and the assistance in connecting and returning the trailer was above expectations.
David MNothing, very fast and efficient.
Matthew HAlways would recommend andys for car repairs and getting a uhual.
Alyssa EVery nice and helped to unhitch!!!!
Tom WExcellent service and very friendly!! Great place to rent a U-Haul!!
Steve Severyone was extremely friendly and professional the experience was super smooth and I'd definitely recommend them.
Edward M