Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Window on passenger side was busted when I picked it up Friday night. No one was there and money was already taken from my account.
Trucks/vans need inspected by someone before renting them out to next person.
April B
Rating:
5.0
Customer did not leave a comment.
JEFFERY H
Rating:
5.0
Customer did not leave a comment.
Marjorie R
Rating:
4.0
thanks
FRANK C
Rating:
5.0
Customer did not leave a comment.
DAVID T
Rating:
5.0
Customer did not leave a comment.
Mandy C
Rating:
3.0
Ordered a set of furniture pads for moving and they were not in the truck. Unfortunately, this was discovered after we had left. I have still not been reimbursed the money for them.
ERIC B
Rating:
5.0
Customer did not leave a comment.
Lori G
Rating:
2.0
Those guys were very helpful.
CHARLES T
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER K
Rating:
5.0
Super accommodating and flexible on pick up date. Excellent staff.
MARSHALL M
Rating:
5.0
Customer did not leave a comment.
RONALD H
Rating:
3.0
Andy was awesome and helped us with a last minute rental need to empty an apartment.
CHARLES G
Rating:
5.0
Customer did not leave a comment.
SHAWN H
Rating:
4.0
Customer did not leave a comment.
TIMOTHY S
Rating:
3.0
Dropped off equipment after hours due to a terrible pickup experience that set me back 2.5 hours.
Geoffrey W
Rating:
5.0
Customer did not leave a comment.
STANLEY B
Rating:
5.0
Customer did not leave a comment.
Stanley B
Rating:
5.0
Customer did not leave a comment.
Dalton C
Rating:
3.0
Customer did not leave a comment.
CHRISTINE D
Rating:
5.0
Customer did not leave a comment.
JOHN M
Rating:
5.0
Customer did not leave a comment.
JOHN M
Rating:
5.0
Customer did not leave a comment.
RUSSELL O
Rating:
5.0
Customer did not leave a comment.
REGIS M
Rating:
4.0
Customer did not leave a comment.
PHILIP W
Rating:
5.0
Customer did not leave a comment.
STEVEN G
Rating:
2.0
Was dropped off the same day as it was picked up but because they don’t come in till the next morning to write it up I was charged an extra $40.00!!! I was NOT happy. When they tell you that you can just drop it off and put the keys in the box they don’t tell you about the extra charge!!!
JACK M
Rating:
3.0
Customer did not leave a comment.
CHARLES G
Rating:
5.0
Customer did not leave a comment.
Sandy J
Rating:
5.0
Customer did not leave a comment.
John C
Rating:
5.0
Very professional
MICKEY M
Rating:
5.0
Customer did not leave a comment.
JASON G
Rating:
5.0
Customer did not leave a comment.
THOMAS B
Rating:
5.0
Customer did not leave a comment.
TAMMY O
Rating:
5.0
Customer did not leave a comment.
DAVID B
Rating:
5.0
Customer did not leave a comment.
ADAM E
Rating:
5.0
Customer did not leave a comment.
CURTIS B
Rating:
5.0
Absolutely easy to pick up and drop off. I will always use this location
RUSTON K
Rating:
5.0
Not a thing!
LISA W
Rating:
5.0
Top notch service highly recommended Andy’s Automotive!!!
JOSEPH Z
Rating:
5.0
Excellent service nothing to change.
RICHARD A
Rating:
5.0
Customer did not leave a comment.
Christine L
Rating:
5.0
Good and quick service in and out within minutes! thanks Andy
FRANK C
Rating:
5.0
Great service. Super helpful
KEITH L
Rating:
5.0
Customer did not leave a comment.
DONALD K
Rating:
5.0
My experience at Andy's is always great. They are very friendly and fast.
RONALD L
Rating:
5.0
Customer did not leave a comment.
DONALD K
Rating:
5.0
Great service and very friendly.
CHRISTOPHER L
Rating:
5.0
Great, quick service. Personable staff and realistic expectations. They were very good listeners and flexible to my moving needs.
WILLIAM A
Rating:
5.0
Andy's was great! Friendly, everything ready on time, very clear on instructions. Even though I had to travel further than i wanted (because I got a call about lack of truck availability at my chosen one-way pick), I am glad I got to pick up at Andy's because of the great experience. Highly recommend.
MICHELLE R
Rating:
5.0
Nothing I think you guys was great easy to deal with
LONNY R
Rating:
5.0
Customer did not leave a comment.
HARVEY F
Rating:
4.0
Deduct 30.00 from the Bill 💵 it was 40.00 2 days rental 15.00 for insurance, that is 55.00 & 1.00/ mile. If I went 15 Miles that is a 15.00 more than the total is 70.00. not the 100.00 the card was charged. !!! Can you please let me know what you guys think about this . Thanks again for your support 😀
SHANE M
Rating:
5.0
Pick up and drop off was a breeze - they hooked me up and had me on my way in no time - they know the process and are very efficient
ROBERT R
Rating:
5.0
Customer did not leave a comment.
EDWARD S
Rating:
5.0
Customer did not leave a comment.
JOSEPH N
Rating:
5.0
Customer did not leave a comment.
Elizabeth S
Rating:
5.0
Customer did not leave a comment.
JEFFREY F
Rating:
5.0
Customer did not leave a comment.
STVN G
Rating:
5.0
Customer did not leave a comment.
THERESA B
Rating:
4.0
Just dropped key in box. Did not have any interaction with a human. Did the pics as instructed.
JEFFREY D
Rating:
3.0
Vehicles should not have emissions issues that cause check engine light to come on. At beginning and end of rental period.
Jennifer C
Rating:
4.0
Customer did not leave a comment.
Robert U
Rating:
5.0
Customer did not leave a comment.
Jill F
Rating:
4.0
Customer did not leave a comment.
diane d
Rating:
4.0
Bring a couple loads of stone and top the with gravel to get out of mud.
Jim C
Rating:
5.0
Everything was great! The staff was very friendly, and made drop off a piece of cake!
Mariah M
Rating:
5.0
The staff were friendly and explained all aspects of the rental. The truck was there when I needed it. No surprises, Andy delivered what he said he would deliver at the quoted price!!
BILL A
Rating:
5.0
Customer did not leave a comment.
Debbie C
Rating:
4.0
fast
Heath B
Rating:
5.0
Friendly very helpful.
BRITTANY L
Rating:
5.0
Nothing comes to mind. The trailer was very stable, and the assistance in connecting and returning the trailer was above expectations.
David M
Rating:
5.0
Customer did not leave a comment.
DEB H
Rating:
5.0
Customer did not leave a comment.
Jacob L
Rating:
5.0
Nothing, very fast and efficient.
Matthew H
Rating:
5.0
Customer did not leave a comment.
JULIE S
Rating:
5.0
Customer did not leave a comment.
Jeannine H
Rating:
5.0
Customer did not leave a comment.
brandi k
Rating:
3.0
Customer did not leave a comment.
Sara M
Rating:
5.0
Customer did not leave a comment.
BRANDI P
Rating:
5.0
Customer did not leave a comment.
Paula K
Rating:
5.0
Always would recommend andys for car repairs and getting a uhual.
Alyssa E
Rating:
5.0
Customer did not leave a comment.
Justin B
Rating:
5.0
Customer did not leave a comment.
Beth W
Rating:
4.0
Customer did not leave a comment.
thomas z
Rating:
5.0
Very nice and helped to unhitch!!!!
Tom W
Rating:
4.0
Customer did not leave a comment.
Blaine P
Rating:
5.0
Customer did not leave a comment.
Lara S
Rating:
5.0
Customer did not leave a comment.
Cameron F
Rating:
5.0
Excellent service and very friendly!! Great place to rent a U-Haul!!
Steve S
Rating:
5.0
Customer did not leave a comment.
Jackson H
Rating:
5.0
everyone was extremely friendly and professional the experience was super smooth and I'd definitely recommend them.
Edward M
Rating:
5.0
Customer did not leave a comment.
Jerry L
Rating:
3.0
Customer did not leave a comment.
Brian M
Rating:
5.0
Everything went perfect and easy.
dennis h
Rating:
4.0
This was the easiest U-Haul I've ever rented and the people at this location were very friendly and helpful.