Customer Reviews for Another Closet Self Storage - Bandera

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Another Closet Self Storage - Bandera

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Mary D. on

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The gentlemen who checked me in was awesome

George F. on

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Customer did not leave a comment.

J. H. on

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Very little parking. Should have a place to drop off in a secure location if you have dolly or other small items so they would not be left out if the person could not dropoff during open hours

Jimmy B. on

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good experience. no problems

Noel M. on

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helpful staff. recommended call manager about truck preformance on highway. severe vibration on highway, worse at higher speed question alignment or wheel balance problem

Paul K. on

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Nothing, everything was ready to go.

Richard P. on

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Christian M. on

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Kevin E. on

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Experience was fast and excellent! Easy and they went out of their way to get what we needed! ??

JANET B. on

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Natasha was so very helpful! She was professional and friendly....two things I appreciated after traveling through five states.

Brandy B. on

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Very fast and got me on my way.

William J. on

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I had pick up by cellphone. They put the wrong truck keys in the box. Had to turn around and take the truck back and pick up The correct truck. The truck had dog hair on the floorboard and between seats.

Bryan M. on

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Everything was fine and the people that work there are very helpful. The only complaint I have is charging $0.99 a mile after the price of renting the truck plus refilling the gas. I spent $157.00 total just to drive 45 minutes and back. I literally used under 80 miles.

Ben P. on

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Awesome

Troy W. on

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Truck had Axle Grease and Transmission Fluid on the walls. Filthy Dirty ! We ended up getting Grease all over our Furniture !!

Debbie M. on

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I was told they would be out to lunch from noon till 3pm. When I arrived at 3:30pm the office was locked. I called that locations number, no answer. We were getting ready to drive away, when a woman finally came in from the back area. When we arrived to return the Dolly we had to wait 1/2 an hour to retrun it. The manager was renting out a storage unit. He asked how the equipment worked, I told him it was dirty and full of cobwebs, that the chipped paint on the handles cut my hands. He just said "sounds good". Like he really did not care! Frustrated.

Adrian S. on

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Gary T. on

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Much quicker at each end then previous rentals thank you

Sharron W. on

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NORMAN G. on

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Ted P. on

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Becka L. on

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We had no ramp in our van, and only discovered this after the store closed. If I'd been told, we would have gotten a different truck. However, the truck ran smoothly, it was clean, and things went well. Overall, A rating.

Shiela T. on

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Excellent customer service!

Monike T. on

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Wanted a final bill for proof of return. Was told we would receive an email but that hasn’t happened yet and we dropped it off yesterday. Owner never left his chair to check the truck which was dirty and had exterior damage when we picked it up. We did take pics for proof of damage. This is only drop off place in Bandera. Much better than my pick up location.

Julia H. on

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Dennis S. on

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Nothing to add.

Laura R. on

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Richard C. on

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Another GREAT Experience at Another Closet in Bandera! Thanks, Natasha :-)

robert G. on

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Ditto comment above and it would nice if the door on my rental unit which I'm paying for would actually work. Requests to have fixed go on deaf ears. Sorry I believed them when they said it would be addressed several months ago. Never again.

wendy C. on

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Customer did not leave a comment.