Simple drop off and helpful staff
Anthony K
Customer Reviews for Anslie Cafe And Mini Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location is terrible. The staff does not know what they are doing even to the point of hooking up the trailer wrong, messing up the paper work and causing me many hours on the phone to clean it up. Uhaul should not allow any equipment to come from here. Aside from the documentation, their staff is unsupervised and not trained. Something bad is going to happen in the future. I had to argue with the guy on what size trailer ball to use if that tells you anything.
Scott CSimple drop off
Anthony KWorse experience we have ever had
Victor HI booked a reservation in 1 location and this location was 30 miles out of my way from where I was coming from to pick it up at. Called Uhual and they told me to bad, that is where the truck was. I had a confirmed reservation! Terrible!
JAMES OHelpful getting the trailer returned and good people to work with
Anthony KGood service Easy drop off Close to home
Anthony KThe trailer hitch was broken, and the gentleman "hooked" to our truck anyway. We drove 1000 feet and the trailer came off.
Gary Y