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Rachel C
Customer Reviews for Anthonys Air Care & Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I scheduled a 15 truck online several weeks in advance to be picked up at a convenient location. The day before I received a call explaining that I would have to pick up the truck at another location 30 minutes further away and very inconvenient - I was given no other options. You need to coordinate better and deliver the truck at the location requested when the reservation is made. I’m unlikely to use U-Haul again based on this total disregard for delivering the truck per the reservation details that were originally scheduled
Greg EThe Gentleman was very friendly.
Matt BI had to leave my personal vehicle in a neighboring parking lot which I was worried about but it ended up being ok. I tried to complete the entire check-in process on my mobile device but ended up still having to speak with the people at the front desk to get the keys anyway, so it might just be easier to skip the online check-in and speak directly to the workers at the desk. The workers were incredibly friendly and helpful and made the rest of the process much easier.
Jonathan HThe location was very helpful. Everything was ready to go and the whole experience went smoothly. Will definitely recommend this location and use it again myself. Thanks.
tim sExcellent service excellent prices equipment was perfect dealer was super helpful. Fantastic experience
Erik HQuick and easy. Great communication and equipment.
JAMES MTruck should have never been released it still had mechanical problems and had a bald tire. We had service in Colorado before continuing on to great falls. Montana
Regina Tgreat customer service. friendly, helpful. willing to take extra time to.make certain all was in place and we were comfortable with trailer.
sidni lStaff was very friendly, organized, and efficient for both of the checkout and checking experience. Will definitely come back if we need to rent from U-Haul again.
Melissa BService was excellent. Located in a difficult part of town and the unit was not clean, but that didn’t matter to me.
David HVery personable. Thank you!
WILLIAM Glocation was closed. 24 hr. drop off box was located outside the fence but there is nowhere to park the vehicle to leave it. had to park it in a business parking lot next to the facility. if they are not going to have room for drop off, they shouldn't be able to accept them.
Ralph PAnthony was very kind and helpful I recommend this place on sunset.
maria bHe was amazing and helpful
Mary M