I was told that I could leave the truck there but they aren't turned on the uhaul system. Uhaul only allowed me 79 miles but it was over 80 miles just from the place I picked it up to the place I dropped it off, which didn't count for the couple stops to pick up the furniture 4 miles from the place I picked the truck up from and dropping it off on the way to the truck drop off. I was charged $172.07 originally and then $10.95 because they didn't even allow me enough miles to get from the place I picked the truck up to the place I dropped the truck off. I drove off with the truck at 9:54am on May 28, 2025 after I took pics of the supposed mileage and fuel level and I returned the truck at 2:34pm on May 28, 2025 and took more pics. at had this truck in my possession for 4 hours and 30 mins on May 28, 2025, but apparently Wendy at Hometown Groceries previously Anthony Foods located at 2310 W Main St, Prague, OK told Uhaul that I didn't return the truck until the next day, May 29, 2025 at 6:22am. It appears that they were waiting for the truck to let someone else rent it since it was going in the area that I returned it to. The company Uhaul is very deceiving when they dont allow even the miles from the pickup location to the drop off location and then the drop off place wasn't honest and they should not be allowed to be a drop off location because they apparently can't be trusted. I will not rent from uhaul anymore and I would suggest anyone that is thinking about it, see what other options you have. You will be sorry if you rent from Uhaul.
Anita R
Customer Reviews for Anthonys Foods
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Be sure maintenance is current especially check engine light
Kay STruck cab was filthy covered in mud and dog hair. Windows were dirty on the inside making it difficult to see. Clerk was friendly and helpful. I recommend the service, but disappointed in the condition of the vehicle.
Mark MJonathan was excellent.
Ben SThe store was open until 8 pm but the person who handles U-Haul was gone before 7 pm, and no one else knew how to check in equipment.
MARY NTotally confusing. The people at the store said everything had to be done online orover the phone. Then I get a call from Uhaul asking if I still wanted to pick up the traile. I told them I picked it up about 4 hours earlier and they said I didn't check in at the store. Either everything is online or not. It only took 9 days to get my receipt.
Westley HYou guys charged me for someone else damage or your reps are not doing there job on inspections in Prague ok
Roderick BPeople were friendly. Manager used my phone to contact uhaul personnel sine she was unable to contact uhaul on her phone.
James VI ask for NO insurance. My vehicles insurance covers towed trailers and contents. I was charged for it anyway. No safety pin on hitch. Hitch bounces with correct ball. Just a complete lack of knowledge on pricing. This place has three 5x8 included trailers, nothing else and still couldn't give me a price
Westley HTowing tongue need some rust lubricant sprayed on it and the latch on the back door. I was not offered printed paper information.
MICHAEL TAwesome customer service and very friendly staff.
Brandon TUnit was filthy! I reported the unit as dirty to both the pick up location and the app and was then charged by the drop off location for their inadequacy.
Brandon K