Yes the prices are way to much
Alizabeth M
Customer Reviews for Antlers Inn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
After I picked up the trailer the following day, someone called me and they asked me if I would drop the trailer off in Chester instead of Susanville and Susanville was the place that I originally were supposed to drop it off. Well I was told I was going to get a credit or a discounted rate and due to construction, it took me three hours and 15 minutes round-trip to go from Susanville to Chester and back just to drop off the trailer and I have yet received a discount or anything like that
BRIAN MJonathan who helped me with my rental was great. He is very helpful and efficient. Rental and return went very smoothly. Thank you Jonathan for your excellent service.
LAWRENCE KMore balance selection of small trailers. Attempted to rent 5x8 no ramp trailer, had to take ramped trailer at higher cost.
LARRY CThis owner charged me when he knew i was stuck for 6 hours with a flat tire and i had called him and asked him for help ! I will never use this store again !
Daniel GWe were told that our rental unit was inspected prior to our arrival. We had no reason not to believe this to be true. However, when we arrived at our destination, we found a HUGE empty can of beer, still with residual contents inside and smelling badly of beer, stuffed under the passenger seat within the framework...MODELO was the brand...we do not drink beer, and know it was not our trash. We feel fortunate that we had no issues on the road that required law enforcement to assist us, as we could have been charged with having an open container in the rig the entire time in our possession and use.
DAVID BMore signage on office needed.
Paul HEverything went well. Customer service was great
MICHELE IFriendly and helpful.
Brooke GWonderful Place to have a U haul place
JASON S