It was a horrible place to pick up, they charge to assist to even hitch or guide you to even put car wheels on trailer, The trailer back passenger wheel locked and didn't roll, the trailer itself was advanced in age super old garbage, damaged my car wheel! If you can avoid Uhaul do so!
Janice P.
Customer Reviews for Anything Buy Sell Trade
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was no one on duty at pickup who knew how to hook up the trailer. It was strictly “trial & errorâ€. That was a little unsettling. I would never recommend this location for pickup.
William M.I didn't like the location. It was sub par. The guy that helped me was very nice. But the trailer was dirty inside. Also, the lights didn't work. I had to take the unit to another facility to get it repaired. They couldn't repair it so the other location gave me a new trailer. This pushed my schedule back two hours and was aggravating since I had reserved the unit over a week in advance.
Max B.I had to drive extra miles in order to pick up a truck because I couldn't get the one at the time I was supposed to closer to home. No big deal except for the fact that... 1. Uhaul did not include my ordered moving blankets. Sure they reversed the charge, but then charged me on drop off for not returning them! 2. Charged me extra for miles - despite the fact that the extra miles were directly related to picking up the truck in a completely different city.
Thomas B.The new trucks with cruise control are an awesome upgrade!
GEORGE O.