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judy s
Customer Reviews for Anytime Towing And Recovery LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Trailer was in a dirt lot that was flooded in several areas. This made it almost impossible to inspect the inside of the trailer until after it was hooked up and moved. The inside was not swept.
Robert BThey were friendly and knowledgeable, I was completely satisfied with Anytime Towing and Uhaul. Thank you
jeff mVery helpful and curious. Highly recommend this location
Julie WHelped me in a desperate time of need, quick fast and in a hurry! I can’t thank you enough for the help on a very stressful day Thanks again!
eric sGreat job
Jeffrey LThis location is convenient and all I’ve interacted with are friendly and helpful.
Jennifer FEmployees at anytime towing were very helpful and friendly with renting the uhaul.
Angela GThey were very efficient, helpful, and kind. Thank you!
Sandra TMike Piche is an amazing person and when he towed my wrecked car and supported me I go above and beyond to support him whenever I can
rhonda bThanks to U-HUAL for the friendly staff, excellent service, and the system. Our moving experience with U-HAUL was wonderful.
Chi-Wei CThings could not have went better!
Kevin GGreat staff.
James LThe lot is muddy and tight. The office is small and not well supplied or organized.
John LQuick and easy, no fuss dropoff.
Bryson JAdvertise better in Canada. We could not get the size we needed and the border lady said check Michigan. So we did.
Mike BWe had great customer service last minute accessibility and had what we needed. Return was easy. Nothing to.improve.
Jefferson BMen who know how to hook up trailers.
TYLOR WVery happy.
tom cThe truck was great, but the trailer didn't have the brake fluid cap on it. I called and asked about it, but I never received a call back. I had to rig it up with tape and a plastic bag to drive across the country. The truck floor had a little mud in it, but it was raining, so it was somewhat tough to avoid. The truck did the job good!
Albert BLove these guys. Always rent here.
Will YGreat service, very friendly and helpful. Big THANKS Keep Up the Great service
MC WTruck was not ready at location when I got there. After waiting an hour they brought in a bigger more expensive truck. would not recommend
Tristan NThe location is a little sketchy.
Keith SHave dropped off a Uhaul here before and chose them again because they were very helpful. They were again. Would recommend!
Debbie KEverything was smooth and efficient. They were friendly and professional.
Nancy CFor where you are going this location and staff are very good and helpful. Improvements cannot really be made, same as Waterford UHAUL.
Jacob pImpressed with the friendly service
Kayla KAnytime Towing is open 7 days, so drop-off was very easy and convenient.
sherry kAnytime Towing went above and beyond to help us
DON LGreat service and they went out of the way to help me out. I will definitely rent from them again next time.
charmaine sVery friendly and poliet and goos prices very helpful
Dawn LNothing! Owner of business is a pleasure to work with, he always takes really good care of us.
CHRISTINE SWe reserved a large trailer but we were told a day or so before that only a smaller size was available. No compensation was offered.
Todd KThe Anytime Towing employees were amazing! I made the reservation on line for an in-town usage, and it was listed as okay for a 24/7 rideshare. I arrived there Monday night after hours, and your online system said I had to check in after 8:00 a.m. the following day. This would NOT have worked for me. The employees were still there after hours and connected me with the truck I had reserved.
Kathryn KThis was the worst experience with UHaul ever. And we have rented a lot. Its not the pick up location but everything that lead up to it. So unhappy and am leary of renting from UHail again.
Doug MCute store cat
Heather SI stood there for 5 minutes while three people were behind the counter talking.
Louis PThe trailer that I had reserved was not a alaibke dispite the website saying that it was so I ended up paying doibke what I expected too. The trailer that I got was also. In poor condition with a bad tire that had a gash in the middle of the sidewall. I'm amazed it didn't blow out.
Colin KThey actually had a 26,000 pound GVW in their parking lot, so I know they exist as your website states
Steven DExtremely helpful when I dropped the car hauler off at 10:45pm and the uhaul app wasn’t working on my phone I called the dealers number snd was walked thru a check in personally and efficiently. Great to work with.
David FGood people
JEFFREY LThanks, the overall equipment and service was excellent!!!! I plan on renting again soon!!
Jack GOriginally told to drop off trailer at old Kmart in the Sault. When I showed up during their stated open times, no one came out. Called the local number and was transferred to an 800 number. Representative was clueless as to why no one was there and insisted I do it online. I told her no, find another place. Showed up to "anytime towing", the only other uhaul place in town, as directed by the rep. Waited approximately 15 min in the rain searching for help. The teenager on the couch saying "he's not here" was delightful. I dropped the trailer next to a few others and was about to leave when another fellow customer informed me there was in fact someone working there. I had trouble from the beginning to end with my reservation, there's been zero accountability and professionalism, and uHaul reps told me to drop the trailer at a place that wasn't even staffed and was apparently being renovated, which would've led to more issues. Just an entirely sketchy reservation and transaction and safe to say my future equipment rentals will not be through uHaul.
Benjamin LVery conveniently located, just off the interstate I needed to get to.
Edward MTire on trailer was low 20 lbs of air, normally it should be 65 pounds. Dealer aired it up. Was low the next morning too 55 lbs of air.I aired it too 65 lbs of air. Hauled it home and held air with no leaks over night. Tire wasn't properly sealed at the bead when it was installed. But the heat seated the bead. All good now. Thank you.
Ronald SEverything was great. Prices weren't bad and the staff was very friendly. The truck was exactly what I needed. I should have asked for a ramp...didn't realize it didn't come with one.
jennfier hvery nice attendant and easy drop off transaction.
david m