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roger s
Customer Reviews for Sunset Marathon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great rental. Great rates and friendly employees.
Brady TBroken glass from previous rental still in cargo area.
ALICIA SIn all my years of moving, this is the best uhaul location ever.
Randal GEveryone really took care of my needs and kept me well informed of the truck I required
steve tA little high for the rental
Rockie MLady taking care of me was amazing.
Edwinn SHave rented here before. Always helpful and very kind
Larry NSTOLE MY MONEY NEVER USING U-HAUL AGIAN
Cassandra hTruck was full of dog hair, staff charged my card again for my transport rental because she didn't know what she was doing. I will dispute it with customer service.
LaTonya SNo improvement needed. Rental staff were knowledgeable and courteous (Paula and Lisa). Truck was almost brand new and a great ride! Will definitely rent again.
robert dPaula was great! Highly recommend this service
ian lTruck had flat tire and got five mpg. Very DISAPPOINTED
KEN SThe only thing that happened here was we received the wrong receipt and I didn't Notice it until I get home.
Derrick HVehicles are parked far from office customers get handed the keys and pointed in general direction no guidance backing vehicle in busy parking lot
CHARLES PFrom pickup to drop-off, perfect! Way to go! Love it! Sincerely, Mike.
Michael LPick up and drop off process were quick. Representatives were pleasant to work with.
Jason VThere was nothing wrong i would like to thank yall for helping me at my most needed time everything was good thank yall
Cynthia RSuper excellent
Radio TThe rep here was soooooo nice. I would definitely come back
Ayana CYou did good. The quickest check in and check out I have ever experienced. Very nice job. If you want what I had. Go to sunset Marathon to get your uhaul rental. Thank you Kim and your team.
Donna pVery pleasant people. Pleasure doing business with them.
Mark TAlways a great experience out of the Sebring Uhaul location. Thank you! Rafael Andino
Rafael ANone
ERIC Rthe stupid truck broke down by overheating w e were stranded from 11: 30am till 7 and we didn't we get a discount for thein inconvenience the whole process sucked and the truck ran really bad since the moment we picked it up. It was the worst experience
joseline cPaula is awesome to work with !!!!
carmen bThey were great, our move was easy and no stress at all. Thank you Sebring!
phyllis skeep friendly helpful employees like Paula & Lisa
marie mFYI: Vehicle chatters at low speeds as if there is a brake sticking. Most noticeable about 25 - 35 mph. Interior cab has food remnants and spilling on the floor. Overall a good experience. Staffing was very friendly and helpful. TY
John SAs always, great customer service and wonderful staff. This time however, the truck itself reeked of smoke. Maybe staff could be more diligent in cleaning and/or deodorizing for their next client.
Lance WVery easy to work with. No changes necessary in my opinion.
robert fI do the on line check in. It makes picking up equipment fast and easy.
William BThe person that ckd me in and out was the same person. She did an excellent job. Wish more places had someone like her. Thanks Keep up the great job!!!
Matthew FNothing to improve. The two gals working were supper friendly and quick.
Joshua MSuper confiable
Rafael CGreat place
SHAROLINE MCharging me so much money for me to do all the leg work. Never again
Rodine WQuick and easy pickup and drop off, very friendly and professional.
SIDNEY WShe was helpful and came right out when I pulled up!!
Stephanie NThe representative was very knowledgeable and polite.
Beverly RGreat experience great girls there at that location.
henry sI noticed it said oil change due, and then 5 mi down the road engine light went on, I did make it to and from my trip that was not too far but I am an older single female and I do not need the stress, the lady at return told me that “they know” and have not addressed the issue! That’s not right, shame on the company, it’s expensive enough an for this to happen is not acceptable
Emily BHave a tire strap that it’s long and adjustable versus one size
lucas pThe interior was filthy as well as the rear box.The air conditioning kept turning from cool to hot. This truck was not maitained very well. I was very disappointed with this rental.
Thomas LAn air freshener would help clear up some of the cigarettes smoke smell after each use.
Matthew FThe whole process went smoothly. Everyone l came in contact with was very helpful and friendly. Would definitely use them again!!!👍
CHARLES VStaff very friendly, quick service
Randy Sthe gentleman was very kind & did and excellent job in helping getting the trailer off the truck.
Donald GI am not sure, I have not see the bill but the price was right for me when I did the reservation.
Jorge RPlease have a manager call me
Craig H