Customer Reviews for Apec Foods LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Apec Foods LLC

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JEFFREY L. on

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I’ve been renting U-Haul equipment from and dropping off at this location for approximately three years. Kim and her crew are the best and I will always recommend this location and crew when someone is looking to rent a trailer or truck.

JAMES M. on

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Roberto P. on

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Eric D. on

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Howard R. on

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They said 19.95 but charged 29.95 and charged my visa twice Not happy

Brenda H. on

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Thank you so much for helping me complete my trip.

BOB R. on

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The problem came where the truck broke down lost her brakes almost hit a house and a car. Call the local rental place they sent a replacement truck out told us not to drive the truck they will tow it. I thought wow great decision pronounce we kept going didn't lose much time. Then got a call from Arizona I'm U-Haul most disrespectful disrespectful call I've ever received I was being interrogated about the truck I told the guy I was going to contact corporate office about the way he's talking to me like I was guilty of some crime and I didn't appreciate the way he speaking to me. One of my employees got calls to 1 in the morning from the same people about picking up the truck and taking it back it's been fixed. Then in another conversation saying that's being tested for now. I'm very disappointed that a U-Haul would consider hiring such people who take their role beyond where they should.I would appreciate a phone call from corporate office so I can really explain word to word what happened how disrespectful these people were. I will consider U-Haul in the future use or another truck after this incident I'm not one to sit around and be talked to like a child when then factor is nothing we did wrong it's the way the truck condition was in.I don't blame the local U-Haul rental place they did everything that I would have done for a customer you should use their way of business as an example for others in your company. Call me 863-381-7802 if you would like to hear the rest of the story is a lot more to be told what they're doing to your business behind your back or is that just the way you hire people.p Bob Robinson

Kitty T. on

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U Haul is always reliable..this location was knowledge and friendly...

Kyle T. on

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Bobby W. on

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Up grade your computers.

BOB R. on

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Professional courteous accurate dependable

Glen W. on

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Paul L. on

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LLOYD D. on

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I have rented from this location 3Xs lately. If I was dissatisfied, I would have gone elsewhere. They care.

john F. on

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angel H. on

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Roger is very unfriendly! I stood at the counter for 5 minutes before he acknowledged me, over charged me, my husband ranted last weekend the largest truck and paid less.

Deborah S. on

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Very friendly staff will only rent from this location if I ever need a unhaul

Eddie G. on

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LLOYD D. on

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Committed staff. Very helpful. Easy process. Going right back to them for my next rental.

Edwin M. on

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No problems, all went well just as in the past. Wonderful customer service, thanks for your time, Ed.

Gail P. on

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Can’t think of a thing??

Gerald S. on

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See above

Thomas H. on

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MIKE K. on

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Eliezer C. on

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Took me half and hour to pick up the truck because of all the requirements I was asked to provide so instead of a 4 hour rental I ended up with 3 and a half and because of that I couldn't finish the job. The truck was a mess. Grease, oil, sand, dust, spider webs I mean, what the hell, that truck looked like it was never vacuumed or washed before. My wife had to cover the passenger seat with a jacket in order for her to be able to sit down without getting her clothes dirty. Next time, I'll think twice renting a truck from uhaul.

LLOYD D. on

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Genuine nice people. A pleasure to deal with.

alfred M. on

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I called the 888 number to get a location to drop off the u haul it truck I then drove the truck to that location and was told they do not have the computer to let me drop off the truck after waiting one line for awhile. I was told to take to another u haul location. An then bring it back to the other location. These u haul places are very disorganized. I wasted a lot of time. To turn in the u haul it.

Robert C. on

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eduardo P. on

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Thanks

Mary H. on

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Efficient

Fred R. on

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the trailer was old. the rear door was hard to raise and lower.

Cynthia K. on

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1. bags of moving blankets were wet and smelled but charged for them even when they weren't used 2. previously had reserved and checked in online for pickup but none of equipment ready on arrival and all paperwork needed to be completed again, long wait tho employee attentive and helpful 3. on return, VERY LONG WAIT as employee (different from check in) very inefficient, unhelpful, rude and complete lack of interest in work

jorge S. on

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jorge S. on

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Ramon T. on

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Have accurate mileage and accurate gas amount. Gas amount was less than described when recieved.

Dave M. on

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Gary M. on

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Tim M. on

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Courteous, helpful and knowledgeable personnel. Prompt service! My preferred location in Sebring, FL

CHRIS N. on

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edward W. on

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elaine R. on

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MIKE R. on

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easy check in .

bob K. on

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I rented a vehical carrier from them to drive my vintage pickup up to Debrong were I purchased my new home . After driving all the way down to plantation, only to find out they rented me a carrier to short to place the vehicle on. Even though they had me provide the exact year make and model of it I was stranded with their carrier and no way to use same to do the one purpose of the rental they required me to return it to them and charged me for the rental, the cord adapter and me go purchase a 2 inch ball to match their trailer ? They should be ashamed they had the information wrong in their system because their own company said it should never have been rented for the use of moving a pickup truck and it was their error in doing so. A total waste of time and energy and as well money I should have been refunded completely and apologized too. Call uhaul corporate before renting from this place make sure your given the correct info contracting with this dealer.

YOLANDA F. on

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Customer service was out of this world the young lady give a hundred and 20% customer service, I will be back.

Ronald H. on

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Jarrod F. on

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Great customer service!

James E. on

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The employees were very friendly and easy to deal with. This was my third rental at this site. They will be my first choice in the future.

Jim D. on

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VLADIMYR P. on

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Michael B. on

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Easy to people to deal with.

Gregory S. on

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This was a fairly new truck and worked very well for my needs.

Elizabeth B. on

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Michael F. on

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I made reservations 25 days in advance and the day before picking it up, uhaul changed the pickup location on me. I was coming from out of state to pick up the trailer and this was inconvenient for me. I feel if I go through the effort to schedule a reservation then uhaul should ensure every effort is made to keep the reservation

Ronald H. on

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Although attempts had been made to clean the unit. there was still a great deal of pet hair that had to be removed prior to loading

Donald B. on

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Best to have someone with you when unhitching trailers as the agent may be alone in the store and cannot assist. Take them up on their offer for the jack.

Matt H. on

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Great customer service. Friendly and helpful. Thanks.

Joshua G. on

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Roberta J. on

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MICHAEL D. on

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Cathy H. on

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Easy return no hassle very nice young woman assisted me.

Kenneth M. on

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Thomas C. on

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Very friendly and efficient staff.

Mike A. on

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Ellis H. on

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I had to personally unhook the trailer and hand back it into the parking space during a total Florida downpour. No customer service offered or rendered.

Rita M. on

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Gale C. on

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Jennifer S. on

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Jeffrey L. on

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Paul P. on

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Edwin M. on

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No improvement needed. Business well taken care of & do by all means treat all customers in a timely manner & with due diligence. I may have to go out of my way, but this service center beats them all even those close by me. Well done, thanks for your time, Ed.

FERMIN M. on

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Dale H. on

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tim D. on

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Chelsea P. on

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John G. on

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Nothing! This location, and the customer service is impeccable!!!!!

veronica C. on

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Seth T. on

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edith M. on

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The drop off location was fine. The people were helpful and just quickly did the drop off from his phone.

Jon B. on

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Thomas A. on

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linda W. on

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JOHN G. on

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Susie and Kim are the best!!!!!!!!

JOHN G. on

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At this location, "Nothing", Outstanding job by everyone !!!!

Tony S. on

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gorge H. on

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Helpful if you provide assistance in hooking up transport...we were blessed to have Paul Bollita (sr field Mgr ) there to assist us...otherwise???? Other than that we made it to our destination.

Theodore H. on

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lawrence Y. on

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ROBERT P. on

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Billy W C. on

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Nothing negative to report.

Eric Y. on

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Jody M. on

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David R. on

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RONALD B. on

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Richard P. on

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Nothing

Maximiliano M. on

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John H. on

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The ticket said to drop it a Marathon and that's where I dropped it. They were awesome and open super late. Perfect

Stewart T. on

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Have been a faithful user of U-HAUL for many years!! This location, the manager, Suzie and her staff are professional and courteous!

David A. on

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Customer did not leave a comment.