Customer Reviews for Apec Foods LLC
(U-Haul Neighborhood Dealer)

328 reviews

2912 US Hwy 27 S   Sebring, FL 33870

(863) 382-2029

Location Hours

  • Mon-Sat: 8 am - 7 pm
  • Sun: 9 am - 6 pm

Services at this Location:

Contact Us

(863) 382-2029

2912 US Hwy 27 S
Sebring, FL 33870

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 7 pm
  • Sun: 9 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Fast, friendly checkout, the smoothest ever.

CHARLES A. 
Rating:
3.0

Customer did not leave a comment.

Lyndsay D. 
Rating:
3.0

We were rented 12 blanket pads but only got 6 (one bag). Did not tealize until after.

ANDREW L. 
Rating:
4.0

Customer did not leave a comment.

Pablo S. 
Rating:
5.0

Inside the truck was not clean from the previous user so as a result I had to pay a cleaning fee when returning the truck.

Heshan R. 
Rating:
4.0

Customer did not leave a comment.

Daniel C. 
Rating:
3.0

Customer did not leave a comment.

kelly S. 
Rating:
4.0

Customer did not leave a comment.

MATTHEW D. 
Rating:
5.0

Customer did not leave a comment.

Rafael A. 
Rating:
3.0

Customer did not leave a comment.

Donald A. 
Rating:
5.0

The only place I read from in Sebring Florida oh, the staff is wonderful and very knowledgeable

YOLANDA F. 
Rating:
5.0

Fast ,efficient and friendly!

RICHARD P. 
Rating:
3.0

Average

JOHN R. 
Rating:
5.0

Customer did not leave a comment.

Andres L. 
Rating:
1.0

I was charged more then I reserved online and was never credited for it

Jeremy W. 
Rating:
5.0

Customer did not leave a comment.

Rene B. 
Rating:
1.0

We have been using the vehicle to move product for our business. It was parked in out lot overnight and the next mor int it was gone. Come to find out the manager had gotten a call from a neighbor saying the vehicle was abandoned. Without a single attempt to communicate or verify to see if the vehicle had indeed been abandoned, the manager takes it upon himself to recover the vehicle. It left my company in a panic thinking it had been stolen not to mention leaving us scrambling to move product. The actions of this manager was highly unprofessional and borderline criminal. We had a contract for the use of the vehicle and feel u-haul is in breech for its actions.

JP F. 
Rating:
1.0

I paid for everything upfront online but when I went to pick up my equipment, I was still charged an additional $250. I set my pick up time for 8 am but when I went to pick it up was told that I had to wait until 9 am. I even showed her the Reciept showing that I paid it and she wouldn't give me the equipment because she said I still owed the $250

Michael J. 
Rating:
4.0

Customer did not leave a comment.

William L. 
Rating:
5.0

Nice place great people

EDUARDO L. 
Rating:
4.0

On our way in less than ten minutes. Good service.

Deborah S. 
Rating:
3.0

Customer did not leave a comment.

Christopher K. 
Rating:
5.0

Customer did not leave a comment.

BETH K. 
Rating:
5.0

All Uhaul facilities should take notice on how customers should be treated.

BRUCE R. 
Rating:
5.0

Nothing. Everything there is done the way it should be.

FERMIN M. 
Rating:
3.0

Customer did not leave a comment.

Sharon C. 
Rating:
4.0

Customer did not leave a comment.

eddie D. 
Rating:
5.0

The local stores have a hard time keeping up with maintenance. Uhaul should work harder to,ensure the vehicles are maintained. The new vehicle I had needed an oil change, had no wiper fluid and the tire pressures were low. The store was AMAZINGLY HELPFUL when servicing my request. I will use them again when the time adises.

Annette B. 
Rating:
5.0

From start to finish everyone was courteous and friendly From genesis and her mom in Sebring Fl to Taylor in Boonville Mo

Francis P. 
Rating:
3.0

.

JOHN S. 
Rating:
3.0

Had to hook up and unhook my self

Joseph D. 
Rating:
5.0

Customer did not leave a comment.

PAMELA A. 
Rating:
5.0

There was mud on the floor from a previous renter and the A/C didn't blow cold at all.

Billy B. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND D. 
Rating:
5.0

Customer did not leave a comment.

Liza R. 
Rating:
4.0

Customer did not leave a comment.

DAVID H. 
Rating:
4.0

Customer did not leave a comment.

Janet R. 
Rating:
4.0

This was best truck/moving equipment rental experience I've ever had. And I've moved four times in six years.

WAYNE E. 
Rating:
3.0

I wated to rent in Avon Park but this was the only location (Sebring) that had truck available when I booked 2 weeks in advance. Truck had not been cleaned. The woman who provided the truck was friendly and efficient.

Marian T. 
Rating:
5.0

the young lady that took care of us was excellent I use to rent at another store but I will go back to this store only because the young lady was so nice

Reinalda H. 
Rating:
5.0

Customer did not leave a comment.

PAMELA M. 
Rating:
5.0

Customer did not leave a comment.

LEWIS W. 
Rating:
4.0

Customer did not leave a comment.

Montana P. 
Rating:
3.0

Tires only had 20 pounds of air pressure, other than that everything was good. Trailer worked great

David F. 
Rating:
4.0

Customer did not leave a comment.

Brian N. 
Rating:
4.0

Customer did not leave a comment.

CHARLES M. 
Rating:
3.0

Customer did not leave a comment.

RACHEL Q. 
Rating:
5.0

Customer did not leave a comment.

Tiger T. 
Rating:
3.0

1) Didn't request to reserve from this location 2) Latch was almost fully broken. Difficult to latch the door 3) Difficult to get service at the Marathon station - was very busy waiting on other, non UHaul customers

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
5.0

Customer did not leave a comment.

petgrave L. 
Rating:
5.0

Very easy to return. Staff was helpful.

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

Gary K. 
Rating:
5.0

Customer did not leave a comment.

Louis W. 
Rating:
2.0

They do not know how to service the trucks regularly in my area the truck was not clean also driver side window was very hard to roll up and down truck was also well overdue for a service I kept on having the change oil light pop on and when driving it down the road it shake and not drive straight luckily I was only going locally so I was able to get what I needed done. I was not satisfied with this particular truck. However the employees at this location are top notch I don't think they control the maintenance schedule and cleaning of the trucks I think this needs to be looked into.

Raymond H. 
Rating:
5.0

Customer did not leave a comment.

Steve S. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Again-no issues and overall a great experience

Martin P. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
2.0

Dirtiest truck I have ever rented. Reaked of cigarette smell. Sand in the bed of the truck.

EARLENE S. 
Rating:
5.0

Customer did not leave a comment.

michael H. 
Rating:
5.0

Great to work with, very helpful.

Mark B. 
Rating:
5.0

I love those ladies who run and manage that marathon uhaul. They are incredible. Its more of a pleasure renting there than a uhaul phacility. Alway informative,absolutely know there job

Arden B. 
Rating:
1.0

I made a reservation. When I got to the store they didn't have the truck I reserved. The truck I ended up getting was dirty and smelled like cat litter. I was charged more per mile than I was told because of the mix-up and I returned the truck with more gas than I left with but was charged for 3 gallons. Called uhaul to clear up some extra charges and Never received a call back about my "case" Never have I had such a bad experience with uhaul

JUANITA J. 
Rating:
5.0

Customer did not leave a comment.

tamara M. 
Rating:
4.0

Customer did not leave a comment.

RENEE A. 
Rating:
5.0

Customer did not leave a comment.

michael H. 
Rating:
5.0

Excellent crew working there

Larry L. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

None

RAMON M. 
Rating:
4.0

Customer did not leave a comment.

cira C. 
Rating:
5.0

Customer did not leave a comment.

renita S. 
Rating:
5.0

Customer did not leave a comment.

Calvin J. 
Rating:
5.0

All of the Ladies were extremely helpful and pleasant to work with. That makes all the difference in the world to me. Thank you ladies

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

timothy H. 
Rating:
5.0

Customer did not leave a comment.

timothy H. 
Rating:
5.0

My experience with this rental was exceptional. I only needed it for 4 hours to move some furniture. The transaction was fast and smooth. The customer service rep at the gas station was very helpful, kind, and knowledgeable about her job. Will definitely go back and recommend uhaul at the same location. Happy New Year

ANNE MARIE L. 
Rating:
5.0

None

DAVID P. 
Rating:
4.0

The 26 foot truck I rented was extremely dirty and really dented up. It had a power steering leak so when I stop for fuel I had to put some in it. It also had a really bad shake from 60 to 72 so bad we had to stay at 60 loaded or empty it didn't matter. The seat was extremely worn out. My future rentals will be with penske.

paul J. 
Rating:
5.0

Customer did not leave a comment.

VICTOR T. 
Rating:
4.0

It was a new truck. As far as miles. But was not very clean cab or the box.. Looked like to much of a hurry!!

carol B. 
Rating:
4.0

The interior had spilled sticky substance all over the cab, had to be cleaned out by me.

Elsie G. 
Rating:
5.0

Nothing. The intake person and the check out person at end of the rental were excellent, professional and extremely helpful. They both deserve bonuses. Really accommodating and very considerate. Impressive. I would recommend these folks

EDWIN D. 
Rating:
3.0

Customer did not leave a comment.

Sabrina S. 
Rating:
5.0

Customer did not leave a comment.

kevin O. 
Rating:
2.0

The representative offered no help. Just handed me the keys and contract. Did not escort me to the truck or review its condition with me. The interior cab area was filthy. I had to clean it myself before using. Everything was sticky, there was trash left on the floor and used masks between the seats. Halfway through my trip, the check brake light kept coming on.

Linda O. 
Rating:
5.0

Customer did not leave a comment.

Kyle J. 
Rating:
5.0

Customer did not leave a comment.

Brenda B. 
Rating:
5.0

Great staff, a real pleasure dealing with them

michael R. 
Rating:
5.0

Great service. Clean fast and reliable. Great location for Uhaul. Reps could not have been any more pleasant. Recommend

Howard O. 
Rating:
5.0

Customer did not leave a comment.

bonnie K. 
Rating:
5.0

Not a thing. The two ladies there were very friendly and helpful. An asset to your company.

Chuck A. 
Rating:
4.0

The computer system wasn't working so it took for ever to check vehicle in.

Allen R. 
Rating:
5.0

Customer did not leave a comment.

Shaquana H. 
Rating:
4.0

The truck was well maintained, clean, but old. 163,000 miles and it shows. The latch on the roll up door is especially tricky, just due to its age. First time out, it hung up in the rolled up position and almost required a service call. Once I freed it, I figured out what it was doing and - with careful attention to the problem - I avoided the hang up on the remaining times I opened the roll up.

Rita E. 
Rating:
2.0

Customer did not leave a comment.

Regina R. 
Rating:
5.0

Side view mirrors need an allen wrench to adjust which store personnel did not have

mark S. 
Rating:
5.0

Customer did not leave a comment.

JESSE B. 
Rating:
5.0

Customer did not leave a comment.

Delmar V. 
No reviews have been submitted for this location.

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