Customer Reviews for Apex Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Apex Self Storage

Overall rating:

Chris M. on

Rating:

AWFUL!!! After the manager cut her hours on Sat 7/27 down from leaving @ 5:00p to leaving @ noon, and calling to confirm she would be there, she was absent when I arrived at 11:40am to get a new unit.

Virginia A. on

Rating:

We contacted the facility to let them know that due to a hold up in our military orders, we were not able to move our stuff to their facility. They were very understanding and wished us the best.

Tony W. on

Rating:

The property manager (Shirley) was very helpful and the storage unit was in excellent condition and very clean.

Kimberly G. on

Rating:

Everything went fine. No complaints.

Dean C. on

Rating:

Narrow, nebulous space designated for my RV in unlevel and unpaved surface. Hours 6a-10p unreasonable. Will begin looking for alternative.

Peter B. on

Rating:

The facility was clean and the service was great. Much better then other uhaul storage locations I’ve used.

mike s. on

Rating:

This was the 2nd time I have used this storage unit -- and if needed, would go back again.

Rick B. on

Rating:

Shirley was terrific in securing a rv parking spot on quick notice for us. She even placed a hold for a couple of days while we looked at other options. This facility so convenient! Near the lake!!

DAVID U. on

Rating:

The property manager (Shirley) is incompetent / no customer service. The property is poorly maintained, doors/gates/AC broken for months. Poor record keeping resulted in lockout 3 months in a row.

doug S. on

Rating:

nice

Sion E. on

Rating:

The units are in good shape and my unit was clean when I moved in. I am still unable to link the unit to my online account and number it cannot be found. Please fix this as I want to pay online

ANA H. on

Rating:

Needs ramps going into room and better lighting in units

ROGER S. on

Rating:

This facility is spotless, expertly managed, and excellent price for value-received. I can honestly say management truly understands and appreciates customer needs and staff exceeds all expectations.

MATTHEW R. on

Rating:

Staff was very friendly and got us setup quickly!