Customer Reviews for Appletree Storage
(U-Haul Neighborhood Dealer)

1010 reviews

10560 Perkins Rd   Baton Rouge, LA 70810

(225) 308-2626

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(225) 308-2626

10560 Perkins Rd
Baton Rouge, LA 70810

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

I had reserved two dozen moving blankets to assist with my move. Upon arrival, I was told they didn't have any and didn't think any other U-haul location in the area would have any. The U-haul representative didn't care that this would affect my move. If you don't have the equipment, don't list it on the website. If you can't fill the order, why can't you notify me prior to arrival? I won't use the service again.

RANDALL M. 
Rating:
1.0

make the truck is in working condition the truck i receive had engine light on oil light on when i receive it

ROBERT W. 
Rating:
5.0

Customer did not leave a comment.

Gary R. 
Rating:
5.0

You guys rock 🌹🤗

ANNA C. 
Rating:
4.0

Oil light stayed on the whole time indicating oil was very low. Wish there was a way for driver to adjust right mirror from drivers seat.

BILLIE B. 
Rating:
5.0

Customer did not leave a comment.

HUGH N. 
Rating:
5.0

Customer did not leave a comment.

HUGH N. 
Rating:
5.0

Customer did not leave a comment.

MARIA G. 
Rating:
5.0

Customer did not leave a comment.

PAMELA W. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL H. 
Rating:
5.0

The two customer service reps were both kind and courteous. Good employees of the company.

ROMAN G. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL H. 
Rating:
5.0

Manger was very helpful and super nice. Wasy pick up and drop off. Would rent from this location again.

AMY W. 
Rating:
3.0

Truck inside was filthy and fuel was less than half, should have been full. Wipers were extremely poor, were hazardous during rain storm on my trip.

RONALD D. 
Rating:
5.0

Everything was good! I pick up and was good

CHAD A. 
Rating:
5.0

Customer did not leave a comment.

TREVOR W. 
Rating:
5.0

Great service!

KELLY S. 
Rating:
5.0

Customer did not leave a comment.

Gina P. 
Rating:
5.0

Thanks for your friendly service.

ILGOO K. 
Rating:
5.0

Customer did not leave a comment.

Gina P. 
Rating:
5.0

Great Service

JOSEPH M. 
Rating:
4.0

The truck was jumping when driving on interstate

OLIVER J. 
Rating:
5.0

The customer service was great. We were in, out, and on the road in 5 minutes. Drop off was a breeze.

Robin S. 
Rating:
5.0

Thanks

NYEISHAKEYAIRA T. 
Rating:
5.0

Customer did not leave a comment.

BENNY T. 
Rating:
5.0

Customer did not leave a comment.

Guillermo S. 
Rating:
5.0

Customer did not leave a comment.

Edward N. 
Rating:
5.0

The service was fast and friendly. By FAR the best UHaul location I have ever used. Thank you!

John B. 
Rating:
2.0

Be fair and customer friendly.

LIONEL W. 
Rating:
5.0

First time Uhaul user.......Excellent experience. Will use again when the need arises. Great customer service at this location.

JOSEPH L. 
Rating:
5.0

Customer did not leave a comment.

SHANNON D. 
Rating:
5.0

Customer did not leave a comment.

Tom B. 
Rating:
5.0

Excellent location and help.

Regina W. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO M. 
Rating:
5.0

I was impressed with the facility managed by Mr. Kevin Frazer. Appletree Storage provide the service and quality i expected. Renting the moving truck was also accomplished in a very professional manner. Well Done!

JERRY M. 
Rating:
5.0

Customer did not leave a comment.

LAURA C. 
Rating:
5.0

Great service!

Russell N. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO M. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW P. 
Rating:
3.0

van was not parked where it said it was parked. I only had a hour and 30 minutes with the van because I had to be verified when i have used uhaul before and did not have to go through that process. They never have regular pick up trucks available.

delshone M. 
Rating:
5.0

Nothing that I can think of for this rental. Quick, friendly service. Well maintained equipment. Easy check out and return.

STEVEN B. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

KENNETH F. 
Rating:
5.0

Customer did not leave a comment.

Demetrice D. 
Rating:
1.0

Kevin at the front desk told me he only had a 20ft. truck available for rent and that I have to return it by 9am next day, because it was going to Atlanta, and he didn't have anything else available. When I returned the truck, I noticed plenty of trucks been returned at the same time (He probably tells everyone the same to make more money). The charge was supposed to be $39.95 plus taxes but I ended up paying $80 because he decided to charge me for extra gas (even though I didn't use the truck because I didn't have enough time to move overnight), and he charged me for all kinds of charges that weren't required, and without my permission. Very dishonest people, I won't be renting from them again. And I will dispute the extra charges

MONICA R. 
Rating:
5.0

Customer did not leave a comment.

Amy P. 
Rating:
5.0

Great friendly service!!

MICHAEL L. 
Rating:
4.0

Customer service was excellent the truck was not as clean as I would have expected it. Had something sticky on the console and a unused bandaid too. I just needed for a short trip to pick up a desk, so it was ok.

ELIZABETH A. 
Rating:
5.0

Rental was quick and easy with hassle free return. Will definitely use U-Haul and this rental location in the future.

Keller W. 
Rating:
5.0

Customer did not leave a comment.

Gina P. 
Rating:
4.0

Customer did not leave a comment.

Andrzej D. 
Rating:
5.0

Customer did not leave a comment.

STEVEN M. 
Rating:
1.0

Customer did not leave a comment.

Bryson L. 
Rating:
5.0

Outstanding experience

Donald P. 
Rating:
5.0

Customer did not leave a comment.

Sherrelle H. 
Rating:
5.0

Customer did not leave a comment.

paul G. 
Rating:
5.0

Very easy transaction

paula C. 
Rating:
5.0

Customer did not leave a comment.

Chad R. 
Rating:
5.0

Excellent service. Highly recommended

shaun L. 
Rating:
5.0

Customer did not leave a comment.

Gina P. 
Rating:
5.0

I was scheduled to drop off at Gardere location, I was turned away because they were full telling me to go to a different location. I called first and the woman there did her best to help me recommending the Appletree location. I went there and he went over and above. Gardere should be rated a 1

Gary M. 
Rating:
5.0

Customer did not leave a comment.

Tamiko T. 
Rating:
4.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

I do not think this location needs any advice. I was helped immediately. I had a last minute drop off to his location and he was more than accommodating. His facility was clean, large, and resourceful for people who would need storage or any moving supplies.

Carolyn S. 
Rating:
5.0

Customer did not leave a comment.

DOMINICOLA H. 
Rating:
5.0

Customer did not leave a comment.

DOUG I. 
Rating:
5.0

Customer did not leave a comment.

NANCY G. 
Rating:
5.0

He was a little slow to check out.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

SCOTT J. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN S. 
Rating:
5.0

Friendly and professional staff. Allison was very helpful.

RODERICK P. 
Rating:
3.0

That the vehicle be clean out for the next person to use.

MITZIE W. 
Rating:
3.0

Customer did not leave a comment.

Becki R. 
Rating:
5.0

Efficient- Very attentive service.

JOANNE D. 
Rating:
4.0

Customer did not leave a comment.

ISADORE B. 
Rating:
5.0

Customer did not leave a comment.

richard M. 
Rating:
5.0

great service and very courteous!

KERRY L. 
Rating:
5.0

My payment was high at the ending.

KAREN G. 
Rating:
5.0

Loyalty cards

JENNIFER A. 
Rating:
5.0

Truck was pretty worn and old but clean

LISA A. 
Rating:
5.0

They were having a few issues with the software so that lengthened the time of the check-in. Have the software issues corrected. But overall it was a good experience.

WALTER C. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Customer did not leave a comment.

Leo R. 
Rating:
2.0

Rented 20 ft truck and it was not available because they said something was stolen off of it and when I got there I found out. I had to search and only found smaller one. It was inconvenient for me. I see your policy says guarantee or 50 off

SHELLY C. 
Rating:
5.0

Allison was wonderful. Being efficient despite the site giving her trouble.thank you

OLGA R. 
Rating:
5.0

Customer did not leave a comment.

KURT S. 
Rating:
5.0

Customer did not leave a comment.

PEGGY W. 
Rating:
5.0

Customer did not leave a comment.

NANCY J. 
Rating:
5.0

Customer did not leave a comment.

nick C. 
Rating:
5.0

Customer did not leave a comment.

toni H. 
Rating:
5.0

Customer did not leave a comment.

Daniel L. 
Rating:
5.0

I recommended it to the furniture store down the street, Inspirations, as they didn't realize this location was so close! We purchased some furniture and used Uhaul to make our own delivery.

Christina P. 
Rating:
5.0

Everything was great. Friendly service.

Jim S. 
Rating:
3.0

The app is TERRIBLE! It took us close to 20 minutes to get it to work at both check in and check out. Both times we had to call customer service because of the issues. That alone made this experience a turn off.

Erica C. 
Rating:
5.0

Customer did not leave a comment.

Meaghin W. 
Rating:
5.0

Great staff!

Charles D. 
Rating:
5.0

Customer did not leave a comment.

Chikira B. 
Rating:
5.0

Customer did not leave a comment.

Darrell B. 
Rating:
5.0

Very Friendly and always very curtious

Kandyce L. 
Rating:
5.0

Kevin was great and personable.

Davondra B. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top