Customer Reviews for Appletree Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Appletree Storage

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Celeste P.
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The location and Kevin were fantastic. However, the UHaul 24/7 app check in was inefficient and glitchy. That process took over 40 minutes from the time we arrived to the time we left. Past person to person check in's took less than 15 minutes.

Kaitlin C.
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Customer did not leave a comment.

Andrey U.
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Michael P.
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Michael C.
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JAMES J.
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From New York to Louisiana without a problem, equipment was in great condition. Truck and auto transport. Thank you for a safe journey.

Keith R.
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Customer did not leave a comment.

Shundale W.
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Everything was great I can’t say I have no complaints Thank you Kevin

STEVEN B.
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Courteous staff, very accommodating. Good, clean equipment.

Warren B.
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Gina P.
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Eleni G.
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Customer service was great. Very friendly and helpful.

Jack L.
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Very professional and very friendly. Helped me to pick the right rental for my needs.

Kiara M.
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TAYLOR P.
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CHERYL F.
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Stanley H.
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This was the third location that we had to drive to you to pick up our rental truck. We had a horrible experience with our original reservation. I’m not sure that I will ever use U-Haul again. Wasted our time, cost us more for movers just not a good way to start off.

Matthew M.
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Tashonda V.
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Everything was great.

Victor D.
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Kim N.
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Scott K.
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JERREL J.
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The vehicle needs to be alot better on fuel. I used a full tank in just 3 hours of driving

Mary G.
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Audrey P.
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Kevin R.
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William H.
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Kevin and Allison were a pleasure to work with. Very much appreciate their assistance. Job well done!

Cesar C.
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Great customer service. Fast and friendly. Will keep this location in mind for any future needs.

Patrick D.
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I should have asked for a dolly with retainer strap. I assumed that was standard,

Erica B.
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Be more welcoming to customers.

Gregory C.
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Celeste D.
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Celeste D.
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Carla S.
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Peter O.
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Michael P.
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Mary B.
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While the van and the location were clean and well maintained, my rental did not have my equipment and I was told that I would not be charged for the equipment, and still was charged.

Glenn M.
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Uhaul completely botched my rental and has, as of yet, failed to refund me the $50. Multiple Uhaul people stated they called the pick location during working hours and confirmed it was closed (it was not). The pickup location has a poor message, which states they are not open today (even if they are and you call before they open). None of the Uhaul folks cared. I spend a good hour plus on the phone. They shifted me to another Uhaul in a bad area (and that lady claimed she could not confirm the rental change because her computer was down). I lost almost three hours in my move - very poor communication. The guy at the original location for pickup saved the day.

Valencia S.
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Whitney B.
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Brittany R.
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Service was awesome!

Charles B.
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Knowledge of the person behind the counter

Jevin R.
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The service was great! Kevin assisted us in every way possible! Kind, timely, and professional.

Ronnie D.
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Customer did not leave a comment.

Sydney B.
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superb very helpful

Johnson K.
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Kevin was very professional

Tom I.
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Good service!

James V.
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James T.
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Christopher D.
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Keith G.
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Heather M.
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Charles Brent G.
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We'll be using this company again for any moving needs we may have. Friendly, timely, dependable

Cameron M.
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Not a thing! We were in and out in less than 10 minutes. Drop off was a breeze!

Trudy C.
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Cindy M.
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Kyle F.
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i returned all blankets that i was given(8), even though i requested 12 blankets. but was charged for four missing blankets when i returned.

Joshua K.
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TERRY W.
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Clint F.
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Stronger key tag

Gia Y.
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She had no idea what she was doing! I was really in a rush and she literally took an hour just to find my reservation.

Robert E.
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The equipment had a broken tidown strap an didn't know it till after I loaded the car.. I called an was told to call the 24 service an they were there in less that a hour, cant complain on the 24 hr service it was great.

Karen E.
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Customer service on point

Willie A.
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Everything was good. Keep up the good work.

Luanne D.
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Nothing walked in, Kevin was friendly professional, took care of us we were on ore way Great job thank you??

Frank C.
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Was told gas has 1/4 tank, actually was 1/8 tank. U-Haul needs to skip the gas fills, just charge a little extra per mile.

WAYNE D.
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The person working at Appletree is very knowledgeable about the rental process and makes a tremendous effort to ensure that everything is just right. I’ve had problems using other locations. I now only use this location and advise others to do the same.

Jason K.
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Facility I rented from was great. The man who helped me was very nice and knowledgeable of the process and the vehicle. I am very pleased with my experience.

RHETT S.
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Customer did not leave a comment.

Eric D.
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Had a tire blowout a few hours into our trip.

Sherry G.
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Abdelhamid B.
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Thanks

Chelsea B.
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Michael S.
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Wayne C.
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The manager was especially knowledgeable and helpful. Great service!

Cassandra F.
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WE GOT IN THE TRUCK AND NO GAS. WE BARELY MADE IT TO THE GAS STATION. THAT WAS SCARY. THE GUY DID NOT INSPECT THE TRUCK WITH ME.

Maurice C.
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Taylor S.
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By far the best moving truck rental that I have ever experienced!

chenna N.
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Sarah R.
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William W.
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Great service overall.

Emily P.
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Nothing

Carolyn G.
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I love Mr. Kevin.... He goes the extra mile to help with your situation.... Thank you for your service!

Donald L.
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Customer did not leave a comment.

Gerre G.
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Wayne M.
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Mac B.
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KImberly C.
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Awesome experience!! Highly Recommend...

JOHN P.
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Kevin did a great job in renting this van for us. He was very courteous and helpful.

Nancy H.
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Customer did not leave a comment.

Donna L.
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Kenneth C.
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toni H.
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The location was clean and the manager was very accomodating. I was also impressed at the 1-800 customer service personnel. I had to rescchdule to the next day and we were allowed to keep the same reservation number and equipment at the same location. Very pleased!

Kenneth R.
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Customer did not leave a comment.

Dan R.
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This was far and away the best uhaul experience I've had. Very efficient. In and out in about 10 minutes at pickup. Returned just as easily. Great experience.

william H.
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tom G.
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Kevin is the best!!

Amirpasha P.
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dana C.
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kinny H.
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Nothing. Very efficient, friendly and helpful

No reviews have been submitted for this location.

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