Customer Reviews for Apple Tree Self Storage Perkins
(U-Haul Neighborhood Dealer)

1043 reviews

10560 Perkins Rd   Baton Rouge, LA 70810

(225) 308-2626

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(225) 308-2626

10560 Perkins Rd
Baton Rouge, LA 70810

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything was perfect!

Kendrick R. 
Rating:
5.0

Customer did not leave a comment.

CATHERINE L. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH P. 
Rating:
5.0

Customer did not leave a comment.

ROLAND R. 
Rating:
5.0

The service was quick, fast and during a time of moving in the midst of a hurricane. I was thankful they were available and had a Uhaul. I did a reservation which really saved time! Thanks again!!

Danielle D. 
Rating:
1.0

Person not friendly at all very rude service, would not go back no matter if the last truck available. Messed my afternoon up with the attitude he had and coming back was no better, I rent from Uhaul weekly and never had this type of service

Nancy T. 
Rating:
5.0

Customer did not leave a comment.

MARY K. 
Rating:
5.0

Customer did not leave a comment.

KALU M. 
Rating:
5.0

Fix the air conditioner in the van I rented.

FORD M. 
Rating:
5.0

Customer did not leave a comment.

BRITTNEY D. 
Rating:
5.0

Previous location called me prior to pick up notifying me that I have 2 trucks scheduled. I told them it was an accident and that I only need one. Confirmed pick up time with owner of establishment . When I arrive to pick up truck he the tells me the truck isn't available, despite just getting off the phone with me to confirm pick up time. He could have told me then instead of having me drive over to find out. I was rescheduled to appletree on perkins and they got me in and out fast.

LERENZO M. 
Rating:
5.0

Customer did not leave a comment.

CARLOS S. 
Rating:
5.0

Customer did not leave a comment.

CHERYL L. 
Rating:
5.0

Jacob was very helpful and courteous

HENRY W. 
Rating:
5.0

Very easy and relaxed attitude. Great to work with.

JACE O. 
Rating:
5.0

Very easy process. Friendly staff.

Joanna K. 
Rating:
4.0

Good service from the start to finish

CHARLES B. 
Rating:
3.0

Customer did not leave a comment.

JEFFERY F. 
Rating:
5.0

Customer did not leave a comment.

JOHN D. 
Rating:
5.0

Entire process was easy. Customer serviceman was excellent and very nice and professional. Will definitely use again if I need to.

LINDA B. 
Rating:
3.0

Customer did not leave a comment.

PAULA D. 
Rating:
5.0

Customer did not leave a comment.

Charles F. 
Rating:
5.0

Joe was very thoughtful he went out before we got their and made sure that the van was ready for us . That is real customer service and he did it with a smile .

KEVIN C. 
Rating:
5.0

Customer did not leave a comment.

GRETA F. 
Rating:
5.0

N/A

CODY S. 
Rating:
4.0

Customer did not leave a comment.

MARY L. 
Rating:
3.0

Customer did not leave a comment.

Pennie G. 
Rating:
4.0

The gentelman who was working when I picked-up my truck was very helpful. My truck was not ready due to a situation out of his control but he did everything he could to make it right.

Salvatore N. 
Rating:
4.0

Customer did not leave a comment.

KENT H. 
Rating:
5.0

Customer did not leave a comment.

Isabel B. 
Rating:
5.0

Customer did not leave a comment.

JESSICA L. 
Rating:
5.0

I can't think of anything. The truck got the job done!

PEGGY D. 
Rating:
5.0

Customer did not leave a comment.

ROBBY B. 
Rating:
3.0

I had reserved two dozen moving blankets to assist with my move. Upon arrival, I was told they didn't have any and didn't think any other U-haul location in the area would have any. The U-haul representative didn't care that this would affect my move. If you don't have the equipment, don't list it on the website. If you can't fill the order, why can't you notify me prior to arrival? I won't use the service again.

RANDALL M. 
Rating:
1.0

make the truck is in working condition the truck i receive had engine light on oil light on when i receive it

ROBERT W. 
Rating:
5.0

Customer did not leave a comment.

Gary R. 
Rating:
5.0

You guys rock 🌹🤗

ANNA C. 
Rating:
4.0

Oil light stayed on the whole time indicating oil was very low. Wish there was a way for driver to adjust right mirror from drivers seat.

BILLIE B. 
Rating:
5.0

Customer did not leave a comment.

HUGH N. 
Rating:
5.0

Customer did not leave a comment.

HUGH N. 
Rating:
5.0

Customer did not leave a comment.

MARIA G. 
Rating:
5.0

Customer did not leave a comment.

PAMELA W. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL H. 
Rating:
5.0

The two customer service reps were both kind and courteous. Good employees of the company.

ROMAN G. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL H. 
Rating:
5.0

Manger was very helpful and super nice. Wasy pick up and drop off. Would rent from this location again.

AMY W. 
Rating:
3.0

Truck inside was filthy and fuel was less than half, should have been full. Wipers were extremely poor, were hazardous during rain storm on my trip.

RONALD D. 
Rating:
5.0

Everything was good! I pick up and was good

CHAD A. 
Rating:
5.0

Customer did not leave a comment.

TREVOR W. 
Rating:
5.0

Great service!

KELLY S. 
Rating:
5.0

Customer did not leave a comment.

Gina P. 
Rating:
5.0

Thanks for your friendly service.

ILGOO K. 
Rating:
5.0

Customer did not leave a comment.

Gina P. 
Rating:
5.0

Great Service

JOSEPH M. 
Rating:
4.0

The truck was jumping when driving on interstate

OLIVER J. 
Rating:
5.0

The customer service was great. We were in, out, and on the road in 5 minutes. Drop off was a breeze.

Robin S. 
Rating:
5.0

Thanks

NYEISHAKEYAIRA T. 
Rating:
5.0

Customer did not leave a comment.

BENNY T. 
Rating:
5.0

Customer did not leave a comment.

Guillermo S. 
Rating:
5.0

Customer did not leave a comment.

Edward N. 
Rating:
5.0

The service was fast and friendly. By FAR the best UHaul location I have ever used. Thank you!

John B. 
Rating:
2.0

Be fair and customer friendly.

LIONEL W. 
Rating:
5.0

First time Uhaul user.......Excellent experience. Will use again when the need arises. Great customer service at this location.

JOSEPH L. 
Rating:
5.0

Customer did not leave a comment.

SHANNON D. 
Rating:
5.0

Customer did not leave a comment.

Tom B. 
Rating:
5.0

Excellent location and help.

Regina W. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO M. 
Rating:
5.0

I was impressed with the facility managed by Mr. Kevin Frazer. Appletree Storage provide the service and quality i expected. Renting the moving truck was also accomplished in a very professional manner. Well Done!

JERRY M. 
Rating:
5.0

Customer did not leave a comment.

LAURA C. 
Rating:
5.0

Great service!

Russell N. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO M. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW P. 
Rating:
3.0

van was not parked where it said it was parked. I only had a hour and 30 minutes with the van because I had to be verified when i have used uhaul before and did not have to go through that process. They never have regular pick up trucks available.

delshone M. 
Rating:
5.0

Nothing that I can think of for this rental. Quick, friendly service. Well maintained equipment. Easy check out and return.

STEVEN B. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

KENNETH F. 
Rating:
5.0

Customer did not leave a comment.

Demetrice D. 
Rating:
1.0

Kevin at the front desk told me he only had a 20ft. truck available for rent and that I have to return it by 9am next day, because it was going to Atlanta, and he didn't have anything else available. When I returned the truck, I noticed plenty of trucks been returned at the same time (He probably tells everyone the same to make more money). The charge was supposed to be $39.95 plus taxes but I ended up paying $80 because he decided to charge me for extra gas (even though I didn't use the truck because I didn't have enough time to move overnight), and he charged me for all kinds of charges that weren't required, and without my permission. Very dishonest people, I won't be renting from them again. And I will dispute the extra charges

MONICA R. 
Rating:
5.0

Customer did not leave a comment.

Amy P. 
Rating:
5.0

Great friendly service!!

MICHAEL L. 
Rating:
4.0

Customer service was excellent the truck was not as clean as I would have expected it. Had something sticky on the console and a unused bandaid too. I just needed for a short trip to pick up a desk, so it was ok.

ELIZABETH A. 
Rating:
5.0

Rental was quick and easy with hassle free return. Will definitely use U-Haul and this rental location in the future.

Keller W. 
Rating:
5.0

Customer did not leave a comment.

Gina P. 
Rating:
4.0

Customer did not leave a comment.

Andrzej D. 
Rating:
5.0

Customer did not leave a comment.

STEVEN M. 
Rating:
1.0

Customer did not leave a comment.

Bryson L. 
Rating:
5.0

Outstanding experience

Donald P. 
Rating:
5.0

Customer did not leave a comment.

Sherrelle H. 
Rating:
5.0

Customer did not leave a comment.

paul G. 
Rating:
5.0

Very easy transaction

paula C. 
Rating:
5.0

Customer did not leave a comment.

Chad R. 
Rating:
5.0

Excellent service. Highly recommended

shaun L. 
Rating:
5.0

Customer did not leave a comment.

Gina P. 
Rating:
5.0

I was scheduled to drop off at Gardere location, I was turned away because they were full telling me to go to a different location. I called first and the woman there did her best to help me recommending the Appletree location. I went there and he went over and above. Gardere should be rated a 1

Gary M. 
Rating:
5.0

Customer did not leave a comment.

Tamiko T. 
Rating:
4.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

I do not think this location needs any advice. I was helped immediately. I had a last minute drop off to his location and he was more than accommodating. His facility was clean, large, and resourceful for people who would need storage or any moving supplies.

Carolyn S. 
Rating:
5.0

Customer did not leave a comment.

DOMINICOLA H. 
Rating:
5.0

Customer did not leave a comment.

DOUG I. 
Rating:
5.0

Customer did not leave a comment.

NANCY G. 
No reviews have been submitted for this location.

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