Customer Reviews for Arcadia Chemical Inc
(U-Haul Neighborhood Dealer)

42 reviews

6010 Shakespeare Rd   Columbia, SC 29223

(803) 828-7474

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(803) 828-7474

6010 Shakespeare Rd
Columbia, SC 29223

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

SEVETRA S. 
Rating:
5.0

Customer did not leave a comment.

Cordaryle B. 
Rating:
5.0

Very friendly and helpful

Ronald L. 
Rating:
5.0

FRIENDLY, COURTEOUS AND PROFESSIONAL. THANK YOU.

brenda J. 
Rating:
5.0

Customer did not leave a comment.

terrance D. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

jesse T. 
Rating:
2.0

I can't tell you how I would rate this location their's was no street lights no security it was not lit AT All total DARK not what you call a good location at night it wasn't the location I wanted In the first place I paid more than what I was really wanting to the truck needed to be retired but it did the job the rental assistance needs to be better assistance it took me over 1 hour just to figure out how your system even worked I had to call many times and never got ahold of anyone I was about to go somewhere else but I needed to be out of where I was I'll use uhaul again but this time I'm not going to wait until midnight to pick up a truck that was crazy as hell I wasted a hole day and only had just a few hours to move midnight to 6am come on yall can do better than that when I booked the truck days in advance just to find out the person never put my request in I feel like I should get some of my money back I ended up staying up 24 hours and not even get to use the truck for 24 hours once again I can't say the location was a bright idea if someone has to pick up the truck at midnight this company makes enough money to get cheaper on gas vehicles and in better conditions so instead of giving you a bad rating I'll let this letter answer your question thank you very much for allowing me to rent your truck I'll be back but with better knowledge of how I want to use your company

Brian P. 
Rating:
5.0

Very nice gentleman

FREDA M. 
Rating:
5.0

It was a pleasant and professional experience - like a neighbor helping a neighbor.

Meredyth L. 
Rating:
5.0

Customer did not leave a comment.

Matthew D. 
Rating:
5.0

Kevin was an awesome professional that went above and beyond what I expected and a real pleasure to work with. I will recommend him to anyone and will be a return customer if in need of a U-haul service in the future.

Tony S. 
Rating:
5.0

Overall it was a good experience it was my first time renting a u haul and the clerk Kevin made sure that I had a easy time doing so overall all great experience

Marc S. 
Rating:
5.0

Customer did not leave a comment.

Myra B. 
Rating:
5.0

The man who dealt with my rental pickup was absolutely wonderful! He was extremely patient and kind, he was very thorough with his paperwork but did not keep me waiting for long. I have rented many many uhuals before and he was by far the absolute best experience with his customer service.

Hannah W. 
Rating:
5.0

Customer did not leave a comment.

tommy W. 
Rating:
1.0

I ordered the Uhaul at another location and when we got there I was informed that I had to pick it up at this location. I signed up for contactless pick up and my time to pick up was 8:15. I wasn't able to pick up the truck until 10:00 due to the employee having a doctors appointment. It was very unorganized and set me back a few hours on what I needed the truck for.

RICARDO R. 
Rating:
5.0

Customer did not leave a comment.

Kidata B. 
Rating:
5.0

Customer service and professionalism was the highlight of this entire interaction.

Patrick B. 
Rating:
5.0

Owner was very pleasant and accommodating. He even met me later to help me install the tow dolly. Would recommend this location in the future

Matthee G. 
Rating:
5.0

Customer did not leave a comment.

TONIA M. 
Rating:
5.0

Kevin is great ! Very good customer service

Whitney M. 
Rating:
1.0

No sign, doors locked....I had to call to see if open. Creepy location

Bobbie L. 
Rating:
2.0

The representative was great. He came out and greeted me and took care of everything. The location of the business needs some work.

Richard T. 
Rating:
5.0

Customer did not leave a comment.

JERMAINE S. 
Rating:
4.0

The drop off was very difficult for us. It would be nice if was more simpler. It took my husband and myself almost two hours to finally get the truck turned in

Edna B. 
Rating:
5.0

Customer did not leave a comment.

todd J. 
Rating:
5.0

Customer did not leave a comment.

todd J. 
Rating:
5.0

Customer did not leave a comment.

Jarvis B. 
Rating:
5.0

Excellent service, this will be my preferred location in the future!

Anthony W. 
Rating:
5.0

Customer did not leave a comment.

rosita N. 
Rating:
5.0

Nothing. Very professional and courteous.

Alice M. 
Rating:
5.0

Wonderful customer service

LELA W. 
Rating:
5.0

Family operated, and it shows. Hard work, great customer service and in a timely manner. 5+ stars.

sean S. 
Rating:
5.0

Customer did not leave a comment.

Garmian S. 
Rating:
5.0

Would definitely recommend this location. Kevin is a professional and was very helpful and accommodating. If we rent a U-Haul again, this is the location we will choose!

LAURIE G. 
Rating:
1.0

Don't go to this site! I was quoted one price and reserved it at one price and when I went to pick it up prices spiked at time of pick up they would not honor what I reserved it for!

Stephanie I. 
Rating:
5.0

Excellent Customer Service

devin M. 
Rating:
5.0

Had a little trouble making sure I got everything I rented for the price I was supposed to be renting it for but it worked out. The guy that owns the place is super nice and friendly. A big help.

Melissa R. 
Rating:
5.0

Customer did not leave a comment.

Jim W. 
Rating:
5.0

Customer did not leave a comment.

Kevin C. 
Rating:
5.0

GREAT CUSTOMER SERVICE

JOHN M. 
No reviews have been submitted for this location.

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