Never answered phones and when I called customer service, I was told one rate for an extra day and then charged more than double that.
Nicholas E.
Customer Reviews for Armandos Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
this location was excellent
Theodore D.Very helpful and excellent service!
mike T.Very friendly, it was fast and simple to rent.
Arlene G.Lady I dealt with was very pleasant and helpful.
Randy H.The help at Armando's auto repair where a rented the U-Haul was very straightforward checking out the U-Haul and returning the U-Haul. As for the app online it has to be user friendly. Just trying to log in was a hassle. Would not accept my password and the code to change password always stated wrong code.
rubin G.Make sure vehicles are in good running condition. I had a transmission light that was lite and a gas tank cap that was faulty and the sensor light would not turn off after several attempts to fix it.
INEZ M.Good people service makes for good customers returning. They did really well
George V.Great service,would recommend anyone near the area
enrique M.The level of unprofessionalism that this location has is beyond measure! The lady who checked me out said "Hey it's U-Haul, of you have a problem complain to them!" The truck should have NEVER been checked out as it was never cleaned! There was old, dried fast food left in the cab, the amount of dog hair would make a full fur coat, and the smell of cigarettes permeated the entire trip, when you're not a smoker it makes it worse. The amount of big guts, bird shit and dust on the outside alone was enough to let the staff know it shouldn't have been checked out, nonetheless they did.
Colby R.thank you
Leanard R.Continue doing what you do
paul E.Dropped off equipment ahead of date required and no one was at site so did online drop off.
Humberto V.Air conditioning did not work at all. It was EXTREMELY hot and my children and I were drenched in sweat. Needed that vehicle at that time and there was no alternative vehicle. Very friendly staff, very easy rental and will rent from them again.
SAGE C.It took 40 min just to pick up the keys in the drop box. The time was so inconvenient and there was a lot of transients, scary.. too many questions were asked when I already did it over the phone when I made the reservation.
Margarita H.Super friendly and understanding staff. They went the extra mile.
miguel E.The truck I rented had air condition problems did not work it was 104° when I left my house traveled four hours up north to my destinations I called 800 number Technician said he fixed it next day did not work traveled home in the blistering heat we got heat stroke can I be compensated I made a report they said they're going to get back to me they haven't yet
Paul A.I had a great experience here. I was able to drop off the truck using my mobile device and things went smoothly. No technical or customer service issues.
Nora D.This location worked well for me. Easy to locate and the truck was ready. The staff was friendly and professional.
Star M.Within one hour after leaving I was informed by my bank fraud department someone was trying to use my card for a $125 purchase. Renting the truck was the only purchase I used with this particular card down the street from the rental place. It was obvious it was the employees
Anthony B.Nothing, service was great! Like the drop off after hours. Staff very helpful and professional.
YOLANDA V.This was an excellent experience. Very professional, friendly and accommodating staff.
Ernest C.They really entertain you as a costumer, they are really friendly, I'm happy about it!
jimmy T.Nothing...Awesome service, very easy to find, super easy check in and check out.
SUZANNE B.No improvement necessary. Awesome service and quick processing of return of truck and equipment.
SUZANNE B.Very friendly and great customer service
amy V.Just a bit tricky to back trailer in but overall was great
FRANK H.Cargo bay dirty and reeked like marijuana. Truck needed service.there were spiders on the key box
Javier H.I was called and asked to pick up the truck on Friday because they are not opened on Saturday and I would not be charged for that day. I also returned the truck at 8:36 on Sunday but your receipt is showing that it was after 9:00. I should only be charged for 1 day rental.
Linda M.Staff very friendly and helpful
MARCUS G.