Customer Reviews for Armiko Inc
(U-Haul Neighborhood Dealer)

Rating:

1.0

They are disingenuous to their customers. They force you to take the insurance and they suggest that you rent the equipment for longer than needed just be on the safe side. They assure you that you will be only charged for the days you use it. But when you return it they do not close the invoice until your last day you rented so that they can charge you more. You have to call and make a complaint, extremely confused as to how U-Haul approves affiliates and allows them to tarnish the well established Uhaul name. Very unlikely I will be recommending, let allowing using Uhaul any time soon.

Rating:

4.0

Nothing to say

Rating:

5.0

Perfect all the Way !!

Rating:

3.0

An old truck, very expensive rate in comparison with other truck rental companies.

Rating:

1.0

Never opens on time

Rating:

5.0

I liked my rental this location Best customer service and very friendly Would recommend 100%

Rating:

5.0

Service parfait très accueillant!

Rating:

5.0

Great service!

Rating:

2.0

No service . Manager was rude, in this place didn't really know his job.

Rating:

4.0

I returned my rental and store was closed. I had to return the next morning because I was not able to complete the return questionnaire on the Uhaul, I didn’tfind that it was user friendly.

Rating:

3.0

Nobody's call me to confirm or denied the reservation for what I reserve (was available when I made the reservation) and the equipment was not available for pickup at the location. Finally I pickup another trailer and everything was ok.

Rating:

1.0

I went to the Cremazie U-Haul at Montréal to pick up a truck. When I arrived there I was told that the brakes were broken and there was not other truck available. I spent 45 min at the location to find another solution, guys at the desk were telling me to call other locations, while it was their job to do so. In the end, the only capable employee at the desk at the time, found me another truck which was in a U-Haul affiliate location at the other end of Laval, close to Montréal Nord. Since I don't have a car and the location was not accessible by public transportation, I had to pay 50$ for an Uber to get there. When I arrived there, the location was supposed to be open but was closed. I knocked on the door, called several times, and had to wait another 30 min for the guy to show up. When he showed up he was pissed at me for whatever reason, it was a really bad experience. In total I lost more than 3 hours with this. I'm still trying to have the Uber reimbursed and a financial compensation for this.

Rating:

1.0

The owner off the shop never called me to confirm the location. I called often, left messages, tried to confirm availability of trailer and no answer or call back. He never asked me where I would leave the trailer and charged me big extra for leaving it far away. The owner is not polite nor kind, speak not well and forgot the dolly. Had to go back. Did not check the state of the trailer before leasing it to me. Bad service overall. He should not do the Uhaul

Rating:

1.0

They close sunday and they where there and not helped me out they don’t answer the phone nothing on google identity them

Rating:

1.0

The guy at the location center arrive 1:30 late. I waited all this time in the parking to be able to get the trailer

Rating:

5.0

Merci à l'équipe du soutien technique de demeurer disponible au téléphone.

Rating:

1.0

Rent have change place of where it was sops to be, service was not good when I took it, final receipt have more day than I rent it, impossible to talk to someone at the number of the dealer

Rating:

3.0

Rendez-vous à 9h du matin il est arrivé à 9:30, pour le reste c’est dans la moyenne

Rating:

1.0

ils mont chargé une journée de plus, j"avais besoin la remorque pour 7 am, et il m'avait dis qu'ils ont fermé donc ils mont dit que je pouvais la prendre la fin de la journée de la veille et sans me mentionner qu'il aller avoir de frais et j'avais même demandé s'il me chargé les frais et il m'ont dis tres clairement non. Après 2 jours je suis facturer 5 jours et pas 3, un plus avec frais d'assurance chaque jours chose qu'il m'ont jamais demandé, le Propietaire n'est pas correct, je lui ai dis plusieurs fois, de me expliquer les frais et en quoi il se base pour me chargé 5 jours et la seule réponse qu'il me dit ce d'appeler á U-Haul. je trouve ca 0 service à clientele et peu de communication. honnêtement je recommande pas et je retournerais plus jamais. il veut pas me rembourser et je veux pas non plus perdre mon temps en appelant à tout le monde. fais attention a cette Pick up Location Armiko .

Rating:

5.0

Just i had a little trouble to place the key in the box. The service was great.

Rating:

4.0

Any enclosed trailers I've rented have this black grease film on the floor. It's not convenient when I need to transport white items like chairs. This applies regardless of the location I've rented from.

Rating:

4.0

La lecture du niveau d’essence par l’employé était erroné à la baisse, ce qui m’a entraîné un facture d’essence indue. Par chance que j’avais pris une photo de la jauge à essence lorsque j’ai remis le camion. On m’a remboursé avec ma photo en preuve.

Rating:

4.0

La lecture du niveau d’essence par l’employé était erroné à la baisse, ce qui m’a entraîné un facture d’essence indue. Par chance que j’avais pris une photo de la jauge à essence lorsque j’ai remis le camion. On m’a remboursé avec ma photo en preuve.

Rating:

5.0

J’ai été très bien reçu lors de ma location

Rating:

5.0

Service. A1

Rating:

1.0

Communication en anglais seulement Retard d'une heure sur ma remise des clés en mains propre Application très lente au retour du camion Bureau de location très sale et pas très accueillant

Rating:

1.0

U-Haul called us the day before to told us that the truck is not available and they moved the location where to pickup the truck at 13km away Very bad experience.

Rating:

5.0

Best of the best

Rating:

1.0

The battery of the truck was dead. We had to wait 3 hours until reparation. Please make sure that the equipement works next time beforehand.

Rating:

3.0

I did an App pick-up, no interactions with the location. Office was open though but not really engaging

Rating:

5.0

Le service est excellent, La demoiselle qui s'est occupé de moi était très gentille et très patiente, j'ai parle aussi à un monsieur au téléphone, il a aussi été très aimable

Rating:

3.0

Great guys. Really helped me to get out of that address. It’s really far from civilization

Rating:

5.0

Thanks again u-haul..✌️

Rating:

1.0

I made a complain regarding the truck mechanical issue

Rating:

1.0

Ils factures des frais qui ne s’appliquent pas.

Rating:

5.0

Aucun

Rating:

2.0

I had to make a complaint about this location, they wrongfully charged me an extra day.

Rating:

1.0

How does it cost over 100$ for a 4 hour rental with 45 km. Your website said this rental would only cost me 58$

Rating:

5.0

The only issue I encountered was with the text message link, it wasn't working and when it worked the link was expired. The rest was on point.

Rating:

5.0

Hours on building is not same as internet.

Rating:

1.0

Staff were not helpful, office hours on the door is not good, I was advised to drop the truck by 9am, which I did one day late but they charged me for an extra because they did processed the return too late. Very bad service.

Rating:

1.0

the gentleman is not honest and he is aragan. I consumed gas on the way back but he charged me again and added $5 insurance without my consent

Rating:

1.0

Nous avons fait une réservation par Internet pour mercredi le 14 juin à 4h45 référence 88102897. Quand mon conjoint est arrivé pour aller chercher la remorque, il n’en avait même pas de disponible. Après plusieurs argumentations, l’homme a finalement trouvé une remorque ouverte quand qu’on avait demandé d’avoir une remorque fermée plus cher que qu’est-ce qu’on était supposé payer. Sérieusement Uhaul un gros ZÉRO dans votre planification.

Rating:

5.0

Personnel très courtois et professionnel. Très bien servis. Merci!

Rating:

5.0

Mike was great !

Rating:

2.0

Aucune essence à la réception du camion et charge supplémentaire pour le gaz

Rating:

3.0

The person in charge of the renting was very late.