Customer Reviews for Armor Storage West Olympia
(U-Haul Neighborhood Dealer)

59 reviews

3400 Mottman Rd SW   Olympia, WA 98512

(360) 339-5340

Location Hours

  • Mon-Sat: 9:30 am - 6 pm
  • Sun: 9:30 am - 5 pm

Services at this Location:

Contact Us

(360) 339-5340

3400 Mottman Rd SW
Olympia, WA 98512

Services at this Location:

Location Hours

  • Mon-Sat: 9:30 am - 6 pm
  • Sun: 9:30 am - 5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Lisa S. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER IRISH H. 
Rating:
5.0

This address they were amazing. Very helpful, professional and kind. Will definitely recommend this address to a friend if needed

Teresa L. 
Rating:
5.0

Customer did not leave a comment.

taylor M. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN ANN Z. 
Rating:
5.0

Great help by the girl on duty

RANDALL T. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND H. 
Rating:
5.0

Customer did not leave a comment.

Adam C. 
Rating:
5.0

Very awesome place to rent uhauls and storage! Very clean and maintained! Great customer service! 5 star review!!

Dorothy R. 
Rating:
5.0

Cleanest U-Haul store I've ever seen. I appreciate that.

GERALD M. 
Rating:
4.0

All was well. Cannot think of anything more you can do.

TRACY S. 
Rating:
5.0

The staff was friendly and very helpful. Will come back again for future uhaul use.

Andrea L. 
Rating:
5.0

Customer did not leave a comment.

Takahide A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

CLYDE B. 
Rating:
5.0

However limited selection

WILLIAM P. 
Rating:
4.0

Make it clear on the website that 3rd party providers require you to purchase the safemove insurance (even if your insurance covers moving trucks).

Raven K. 
Rating:
5.0

Customer did not leave a comment.

sue H. 
Rating:
4.0

Customer did not leave a comment.

Tom H. 
Rating:
5.0

Customer did not leave a comment.

Jeanette R. 
Rating:
5.0

Customer did not leave a comment.

Anna T. 
Rating:
5.0

Fast, professional, and very kind. I will always recommend your facility.

Renee W. 
Rating:
5.0

Great location and very good customer service!

Sergey K. 
Rating:
5.0

Customer did not leave a comment.

Richard F. 
Rating:
2.0

The uhaul truck had a used bandaid and a used face mask inside. Clearly had not been cleaned.

Jake B. 
Rating:
5.0

Customer did not leave a comment.

Jay H. 
Rating:
4.0

The female customer service rep was quite helpful but the male (European accent) was not and actually seemed rushed to get out. She stayed and even checked with us as we experienced a flat tire in your parking lot....

Margaret L. 
Rating:
5.0

Customer did not leave a comment.

Gerald M. 
Rating:
5.0

Customer did not leave a comment.

LEVI M. 
Rating:
4.0

This was not my preferred pick up. I was only notified one day before that the pick location was changed. Very frustrating and inconvenient.

Michael F. 
Rating:
1.0

Cursing rep. When we got our truck who didn't even know where stuff was. Then they locked us out when we got there to turn it in. Not to mention he just opened the door took the key did not verify anything and then charges us for gas. When we just added gas to the half tank mark at the 7-11 less than a mile down the road. Ripped off and will never use this again

Janine S. 
Rating:
5.0

Customer did not leave a comment.

Kyle K. 
Rating:
5.0

Customer did not leave a comment.

Ginny C. 
Rating:
3.0

To not lie and be honest.

Matt D. 
Rating:
5.0

Dottie and Kylie were wonderful employees who went above and beyond their normal work. They were extremely helpful and without hesitation offered their assistance to me because I had no one to help me with my unloading of some furniture. I've not come in contact with exceptional people, as themselves, in such a long time. I'm very grateful to the both of them and their kindness and consideration of the help they gave. Thank you.

Kimberly H. 
Rating:
5.0

Customer did not leave a comment.

Dawn B. 
Rating:
5.0

The staff at this location has been superb to deal with also.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

columbus C. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

This place is so clean and well kept. The truck I wanted was not available so they ‘upgraded' me to a larger truck. I was told the larger truck was going to be at the same cost as the one I reserved, I think I was charged for this. Not the fault of this location at all, just aggravating.

Sherri E. 
Rating:
5.0

Good service except they tried to charge me for for gas because when I got truck it had 1/4 tank and I dropped it off with a 1/4 tank said it was full when I picked it up and it was not!

shawna M. 
Rating:
5.0

Honestly, couldn't have been a better experience. Will definitely use service again.

Anais F. 
Rating:
5.0

Customer did not leave a comment.

Kerry M. 
Rating:
5.0

Tell them this is a great storage facility, very cool inside...airwise and easy loading dock and carts. Very nice place to rent a uhaul and store at same time if you need to.

Cameron A H. 
Rating:
3.0

agent was completely rude and obnoxious

jerry R. 
Rating:
1.0

Megan checked me in and was very unpleasant. She charged my account $32.85 fo cleaning fees. We brought truck back CLEAN. She didn't like that we only folded blankets in 1/2 and not into 1/4's. She put receipt windshield wiper when we were available to receive personally. When I questioned her about the fee she told me to call U/Haul. “She only checks vehicles in.”

Thomas Neal H. 
Rating:
5.0

Customer did not leave a comment.

Loretta R. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
3.0

Customer did not leave a comment.

LAURA M. 
Rating:
5.0

Customer did not leave a comment.

LEVI M. 
Rating:
3.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Staff is great! So kind and helpful!!!

Sheri S. 
Rating:
5.0

Friendly, professional staff. Clean, reliable truck. Highly recommend!

catherine P. 
Rating:
5.0

Great service at Armor Storage!

Toby P. 
Rating:
5.0

Customer did not leave a comment.

BRIAN P. 
Rating:
5.0

Well run location. Super friendly and efficient service. Highly recommend.

catherine P. 
Rating:
5.0

The management and staff at Armor Storage we're knowledgeable and well organized. I would not hesitate to use them the next time I needed a vehicle. DLS

David S. 
Rating:
1.0

Unproffessional staff.

Jeffrey C. 
Rating:
5.0

Nothing very excellent customer service and clean

GINA G. 
No reviews have been submitted for this location.

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