Customer Reviews for Armored Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Armored Mini Storage

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STEPHEN R.
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Customer did not leave a comment.

STEPHEN R.
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MARIO P. | Overall Experience |
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Great place with very friendly workers. Thank you.

Don L. | Overall Experience |
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Customer did not leave a comment.

Nick R. | Overall Experience |
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Professional and friendly staff. All around good experience. I would highly recommend to all.

JON C.
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The only thing I can think of is to have ALL your locations perform in the same manner as this one does. The two individuals I dealt with, Jim and Stacey, were the friendliest, most helpful, and most professional people I have encountered in a very long time, and the equipment was of the highest quality. I will go out of my way to do business with this location in the future, and will definitely recommend it to all who need the products and services provided here.

MARVIN W. | Overall Experience |
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Great convenient location, Staff is very friendly and helpful When we need storage again,,, we will definitely chose this place again

Jessie S.
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Customer did not leave a comment.

Jonathan G. | Overall Experience |
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Never had any issues and the employees were always nice and attentive!

Bob W.
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Neal W.
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Stacy is awesome!

Carolyn B.
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The employees were friendly, helpful, attentive and accommodating! I would recommend using U Haul services again to friends. Armored Storage location was very close to our home and very convenient. Thank you

Rebecca H. | Overall Experience |
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There are many things that made this place the best to use. -The convenience of time and place -friendlyness of the staff. They are what made it the easiest and reassuring that all will be taken care of -can come and go as you please. Open whenever you need to get to them. Now it's only like this when you do the right thing as a customer. It's not their falt if you cant hold on to your end of things. Like paying on time, being nice, letting them know (in a professional way) that something is wrong. Communication is key!!!

RICHARD L.
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Excellent service and equipment. Very pleased!

Paul B.
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Improve the smartphone app process, too cumbersome.

Jeffrey S.
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JASON M.
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Jeffrey S.
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Richard M.
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Anthony M.
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ALAN B.
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The U-Haul app timed out twice during the return process causing me to have to start the process over each time. I had to use the app because the location was closed. I finally gave up taking pictures of all sides of the trailer to prove it was in perfect condition so I ended up taking the bare minimum of pictures which, when I hit submit on the app, it accepted. Apparently your app has limits to the amount of data which can be submitted, ie, multiplepictures. Should not have this problem with a large company like yours. Disappointed.

Dylan B.
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THOMAS N.
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This trailer had poor running light and turn signals.

Brock P.
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Brock P.
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Michael H.
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Debra L.
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She was very helpful and very nice

MARIO P.
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No need to improve. Very friendly and helpful. Loved the experience.

Scott A.
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Ernest N.
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Rental Went Smoothly!! Jim is awesome I will definitely be renting from this location again!!

Kristen F.
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The staff was very friendly and the whole rental process was so easy and a very convenient location.

Diana N.
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A S.
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Michael M.
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JENNIFER B.
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Angelo V.
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Great staff. Polite and very helpful.

Mary Ellen O.
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Chris M.
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Charles M.
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Tommy L.
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Customer service was great. No complaints.

SYED H.
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Made my move seamless. Thanks UHaul. I couldn't have done without you!!

Ron M.
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PAPER WORK TOOK A TO LONG.

Jodi B.
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Very helpful and made check in easy!

Richard J.
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Very Friendly manager. Everything went well on the rental pickup.

CARL A.
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I had a great experience. I wouldn't change a thing.

Jennifer J.
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Person working was great. Very good experience. Would recommend.

Charis R.
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Tammara B.
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Timothy M.
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WILLIAM W.
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Shelley G.
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The storage office was excellent, friendly and great customer service. The truck was clean, but however the truck kept getting stuck, even on level ground. The ramp kept sticking and then wouldn't even go back in had to use a tie down to be save and to make sure it didn't come out while driving. Truck drove rough felt like it kept jerking. By far the worse experience with Uhaul ever. Would like a refund or something to make this experience right. May need a truck in the future.

David B.
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Customer did not leave a comment.

Shelby S. | Overall Experience |
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Second time renting a unit here. Great place and super convenient location. Very helpful and friendly as always. If we need to store anything a third time I’d definitely go back. Highly recommended.

HARRIETT S.
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I have rented twice from this location. It's always during the Thanksgiving holiday when I go home to see my mother. Last year no problem. This year huge problem. The woman that assisted in the rental did not listen to what was needed. Tacked on things like insurance when told not to. Charged against the card that was supposed to be just to hold the trailer till I got there from south Ga to pay for it myself. This could not be undone so I paid way more for this rental than I ever have. I will not be using this location again. At his point I might as well just invest in my own trailer and cut U Haul out of the picture.

charles H.
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Meredith J.
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Frannie W.
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Service was spectacular!!

george H.
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Evonte W.
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I was overcharged, and I paid in cash and still got charged extra on my debit card.

Lee D.
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Did not have good experience. Was lied to.plus was charged more than told.

marinus H.
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We dealt with Jay who was phenomenal to work with and very helpful. Thank you.

bhavna R.
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Great service

TOM L.
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Customer did not leave a comment.

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This location was excellent in every way. We had a confirmed reservation for this utility trailer at the Silver City Citgo facility. When we got there, the trailer was not there, the manger was very rude and would not help us get the right trailer. He said it wasn't his problem that the trailer had been rented to someone else and we had to contact U-Haul to get the trailer. CONFIRMED RESERVATION SHOULD HAVE BEEN HONORED. This screwup cost us three hours and made it impossible to reach our destination that day. It cost me over $300 in extra expense to house and feed the crew who were helping us move. This facility, Silver City Citgo, should not be representing your company.

Rebecca C.
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larry R.
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It would have been convenient to have had the location and phone number in the confirmation email.

Rachel F.
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Dillon B.
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TERRI A.
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I have rented storage and trucks from this location from years and have nothing but praise for Rhonda. I will go back to her again and again,and recommend her highly. I just hope some day i can repay her for how helpful she has been. Thank you Rhonda!

travis J.
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Rhonda was amazing through the whole process, we will be renting again shortly! Thank you again for the 5 star service!

Travis W.
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RICKY G.
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Allison G.
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The lady at the desk was lovely! I was nervous about driving a truck for the first time, and she really helped me feel less anxious!

rebecca C.
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Rebeka D.
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The Uhaul website should be linked to locations so that representatives can better prepare for customers. What's the point of setting everything up online when none of the information is given to respective locations for pick up?

Jessica P.
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Great service and very friendly. I would highly recommended this location.

MARY O.
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Neal H.
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Scheduling was kind of disorganized and there was confusion as to where I could pick up the trailer but in the end all was good.

leslie M.
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rebecca S.
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Very nice lady very helpful and also welcomed me to her area and also told me if I ever needed anything to please call on her so for sure I will thank you for the kind help in Dohlonga ga..

Suzanne H.
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Justin T.
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Ronda at armoured mini storage and uhaul was very helpful. I would recommend this location in the future.

kathleen M.
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They were incredibly accommodating. Could not ask for a better experience.

Richard C.
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greg B.
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Eric H.
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The location I had to pick up the truck at was over 10 miles from where I was moving from and the place I had to drop the truck off was over 10 miles from my destination, which resulted in going over the mileage allotted due to the distance of each I haul center. This was frustrating because I had to pay even more money cause they didn't calculate the mileage correctly.

Jonathan A.
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Jerry F.
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Vendor was challenged with the computer processing when we picked up the truck. It took 45 minutes when he finally woke his wife to complete the order. Not the brightest flowers in the garden, so to speak. However, the truck, a 26' GMC with165K miles, was in great shape and ran well with plenty of power and a good transmission. Well-maintained and easy to drive.

harrewtt S.
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I did not know the exact name of the return location but told them it was in Hinesville. They listed the wrong return location and it created a hassle turning the trailer in.

kelly S.
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Ronda and Marcy are absolutely amazing! I will definitely recommend them to my friends and family!

Laura A.
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mark B.
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TOMMY C.
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I don't see how this could be improved! These guy are great! Very friendly staff and great service!

WILLIAM H.
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Richard M.
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Alven B.
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Extremely quick and easy drop off! Thank you

TOM W.
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Joao C.
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Michael V.
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Very friendly and helpful

Sue S.
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Location very friendly and helpful with questions and worked hard to fulfill reservation after original location closed.

amy S.
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Pam S.
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Even though we did not get our truck from Xtra Space in Clermont, Mr Gibbs was super in helping us rent the truck we got.

john H.
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The truck was in horrible condition. Ran terrible.

john L.
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Owners were friendly and extremely helpful no improvement needed

Patty B.
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Sharon T.
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Norm S.
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No reviews have been submitted for this location.

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