Customer Reviews for Armory Shell

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Armory Shell

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Linda B. on

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Customer did not leave a comment.

KENNETH M. on

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The guy would not un-hook trailer said he was too busy. Said he could not give me a receipt Dropped off trailer at 8am Wednesday and he checked it in at noon on Friday. I was hit with a late fee. Called him and he said he forgot but he couldn’t help me. Called U-Haul but the system was down. I’ll just eat the late fee. My advice is to stay away from Armory Shell

Wayne P. on

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Process was quick and easy!!

Kate S. on

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Jesse T. on

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beverly B. on

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Wish a closer location was given. Went 50 miles back down to return after driving 500 miles up.

Larry L. on

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Steve D. on

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Good service, friendly helpful

Angela J. on

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I would never recommend Uhaul as they are inconsistent in their business plan and they are less than honest in their dealings. They do not stand behind the promises that they make nor do they care they feel like it I’m sorry should be adequate and frankly when it’s other people’s money I’m sorry is not adequate

Brian S. on

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Alittle confusion between staff but they were friendly and nice.

Toni M. on

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Jerry P. on

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Gary M. on

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Everything went without a hitch, the customer service from the 3 agents on the phone to find me what I wanted and the attendant at the Amory shell were pleasant to work with.

travis N. on

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Jay H. on

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Jennifer P. on

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Have the truck I initially reserved at the initial place I reserved. It's a good thing I had my own furniture pads since the location didn't have any - he gave me a refund for the $10. There was a wrench icon lit up, so I assume there was some maintenance needed. The other truck in the lot hadn't been released from recent maintenance either.

angela G. on

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Candi B. on

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The people that assisted me were extremely rude I was lied to I was treated like I was garbage under their feet I will not ever ever again rent from U-Haul shame on you people for allowing this type of person to represent your company I am ashamed to say I rented U-Haul from Armory shell extremely disappointed

Rodger A. on

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Roland S. on

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Dorothy O. on

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I was never given an access code to the key box. I reserved the uhaul through phone and received a confirmation text. Fortunately, the employee at Armory Shell assisted me to get the keys. The access code should have been texted to me.

Sonja M. on

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Parking lot and office are very small.

David L. on

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Your Associates at the store are most personable and very good to work with.

Chelsey K. on

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U-Haul was TERRIBLE. Tried for two days now to get through to customer service and can’t! Armory Shell, however, was AMAZING. They went ABOVE and beyond to help me when U -Haul left me high and dry AND overcharged me!!!