My original reservation was a nightmare when I went to pick up my U-Haul after hours location, they had no record of my reservation so I did not get my U-Haul and had to lose my deposit on my apt because I was not out on time. Then I get told I can leave this U-Haul at a U-HAUL LOCATION 0.3miles away from my original pick up spot and get charged a $250+ fee? Someone needs to make this right.
Trinity C
Customer Reviews for Artifacts Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep Melissa renting trucks. Her customer service is second to no one else I have ever worked with. Kevin Nesbitt
CHARLES NThere was no drop box to put the key in.or slot in the door.
Donna MGet the scanner for the drivers license back fix so it doesn’t take 30 minutes to get it done
ruth w