Customer Reviews for Assured Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Assured Mini Storage

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Rebecca D.
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Customer did not leave a comment.

Nelson M.
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Rick was an incredible help with our move and planning. Great customer service all the way around.

Neil H.
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Tyrone G.
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Kristina N.
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ian W.
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Charles H.
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CHARLES P.
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Not much , he is a very attentive ambassador for Uhaul.

Ron T.
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JOAN M.
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Thank you! This was a convenient location.

Kent R.
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These folks were great help. Wonderful to work with!

Eryk A.
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Customer did not leave a comment.

kristen D.
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It is kind of out of the way but well worth the drive.

Jeff W.
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Excellent customer service!!!!

Donnie M.
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Equipment was clean, but engine died 1 hr into trip. This was a bad experience.

Brian M.
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I was in and out in 10 mins. Great!

Joshua W.
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Customer did not leave a comment.

Kim D.
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Great and easy to work with!

Michael C.
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The trailer was booked through this location. I found the person handling the booking to be extremely helpful both at the time of booking and when I dropped it off. UHaul should be pleased to have this person as a representative.

Pamela M.
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wendy S.
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Anthony D.
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Keith G.
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Henry M.
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phillip C.
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Customer service ( man's name is Rich ) was excellent. The truck was terrific. Price was good.

Suzanne G.
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The gentleman was very nice and knowledgeable. He was professional and helpful. Thank you.

BENJAMIN L.
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Muhammad M.
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Very professional and helpful. I would definitely use again!

Pat T.
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Michael P.
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I had a fantastic experience, and the gentleman at the site was extremely kind and helpful. I would definitely recommend using them.

William B.
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John M.
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Heather M.
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Have the truck!! It's was the biggest problem that I was supposed to have the truck pick up on Saturday and you call me Friday evening telling me you don't have the truck and can I move my date!!

neil franklin H.
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Robert R.
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Wesley S.
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Melissa C.
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It was quick and easy and especially handy to have this location be at a storage facility we were using.

Danny H.
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JAMIE S.
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The drop off was a nightmare as well. It was hard to login to my account to return it. To many hands in the pot for the whole experience. I think I will use budget next time.

Milton N.
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Susan kelly H.
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michael G.
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George S.
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HOWARD F.
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Closed on Sunday when returned

Randy H.
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Jeanette B.
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The gentleman was very helpful and went out of his way to assist us!

Cynthia M.
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The truck was clean, but there was a water leak in the storage area that I was forced to agree that they would take no responsibility for. This was the only uhaul left in my town on this rainy day, hence the reason I needed a uhaul in the first place, on college move-in day for my son. When we arrived I spoke at length with the owner about a drop off location and he assured me that i could drop off at any location, without a problem. The next day I dropped off at a different location, in Colbert ga, and they accepted the truck and I was then charged double the price of the truck. Either of these locations could have been more fourthcoming about the drop off, rather than just punch the button and charge my account double. When they are located less than 5 miles apart. I contacted U-Haul via phone and was told there wasn't anything they could do because it was written in the fine print, fine print I was force to sign outside in a rainy day in the truck. Yes, I should've been more careful and read more intently. But the owner of the first location should have been either more knowledgeable or honest, at the very least have better customer service. Luckily I received correspondence from the Sr. Field Area Field Manager, Jamie Brick who was willing to hear my story and correct the issue. This employee is the absolute only reason I would ever consider giving any future business to U-Haul.

Catherine M.
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Friendly and convenient location but I would suggest using a jack to lift the trailer up off the ground instead of struggling to pick it up by hand then kicking it until it sets down on the trailer hitch. At least he took my suggestion to use a jack to remove the trailer otherwise we would have been there a while...

Cory C.
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Michael W.
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eric E.
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Vanessa H.
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Rich is great! Helpful and nice! Courteous and professional.

TIM B.
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MICHAEL C.
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Joelle A.
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Vanessa H.
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Always courteous and friendly. No improvements needed as far as I can see.

stacy M.
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Daniel H.
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Vanessa H.
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Always professional and friendly. A+ Thanks for all your help and attention o detail.

Vanessa H.
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Always pro and friendly. This is my favorite I haul location and more convenient for me that going to the west side of Athens.

Emily E.
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Jeffrey B.
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Richard C.
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Vanessa H.
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Personal service and always professional! Thanks!

Richard C.
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Up coming lot and it is making improvements.

Henry H.
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James M.
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Although this location was not the one I requested, it turned out to be a very good experience in getting the trailer and hooking it up.

lori S.
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I had to ask questions on the vehicle. Was not shown how to adjust the mirrors or any of the features on the vehicle.

Vanessa H.
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Always friendly and professional! Happy New Year To You and yours!

EARNEST EUGENE D.
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Customer did not leave a comment.

Kerry S.
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Rich was very helpful and courteous. He made my pickup very easy and hassle free.

Keith G.
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Rich was very helpful, prompt and handled everything so my rental experience was great. I would rent from here again and recommend this to anyone wanting to rent a U-Haul.

Karen B.
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VANESSA H.
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Everybody is so nice here.

ASSURED M.
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Had to wait 1.5 hours. Man had no idea what he was doing. They did not have the appliance dolly, Would never go here again

Jennifer L.
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Susan M.
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Very helpful and professional!

Richard C.
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Vanessa H.
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Knowledgeable and helpful at this location.

Robin W.
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Vanessa H.
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Russell O.
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This is one of the best locations I have rented from Good job

Russell O.
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I have rented from uhaul for over 20 years this was the best experience I have had so far Very professional and cares about the safety of the people and the equipment You have earned my business

James R.
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Steve U.
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albert P.
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JANET K.
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Nothing, very accommodating and easy to work with. Very polite and professional. Will do business with him again.

JURIJ V.
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GREG C.
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fine no problems

Cynthia W.
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neil franklin H.
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Saige R.
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The manager was professional and very helpful with our move. Going beyond just a rep of U-Haul. Thank you!

Ray L.
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The owner (Rich) was a great help and wonderful to deal with. Nothing to improve.

Matt S.
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Great location as you can rent and take items to and from storage.

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Customer did not leave a comment.

No reviews have been submitted for this location.

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