Customer Reviews for Atlantic Bedding And Furniture
(U-Haul Neighborhood Dealer)

Rating:

5.0

I really enjoyed working with this team and the fact that it is a part of a family owned business. Alec, Nick, Lamar and Tony were great to work with over the past 3 days as I completed moving items with my family. I would recommend this team to my friends, family and networks. Some things I would recommend to improve is as follows: consider having a specific person designated to do the receptionist duties. This person would be closer to the door and front of the store. They may be assigned as the primary person to do the U-Haul transactions during the operations until closing of the store team members are assigning otherbs. Lastly, this person may also be required to keep greeting customers who visit the showroom as the standard team may be assisting old and/or new customers with their furniture needs on the showroom floor and/or via the phone. These are a few small adjustment that may optimize the performance of the team to close and complete sales of furniture without hurting the revenue that is generated from U-Haul rentals as time progresses. In closing, I hope these ideas may help in some way,guys. I believe that you all are and were awesome during my experience and encounter with your company to rent the U-Haul. If you don't use any of the above mentioned recommendations and or feedback to improve for the next customer(s) I still believe that your team is rated 5 out of 5 stars. Therefore, as a satisfied customer, please know I recommend your company to others because of the professional and courteous care I received and welcome others to come experience first-hand for themselves too. Shine brightly,

Rating:

2.0

I’m not sure why I had to use this location. It was 21 miles from my move-in. I was not offered any drop offs nearby and had several in a 5-8 mile radius. I was given drop offs >15 miles. Thus I had to pay for the extra miles. This location is in a dark, Walmart parking lot with heavy police presence and a substantial homeless population.

Rating:

3.0

This location was ok. When I dropped off trailer when in to speak with a person about drop off. They checked the equipment in for you. They were very firm direct and serious and then walked away from you. Nothing more.

Rating:

1.0

Better communication

Rating:

3.0

Side mirror was broken and made it very difficult to use. Was a safety issue. Obviously they do not inspect the trucks when returned because someone broke it. Also a bunch of blankets in the back that we did not request.

Rating:

1.0

My initial rental was for $32 when I returned the vehicle, I later found out I was charged $79.

Rating:

5.0

The location is a furniture store but the service was great.

Rating:

5.0

Very recommend, excelent service