We originally booked the 20 foot truck from one storage facility but upon pick-up we were not able to get it because they didn't have the keys in the lock box. We were then taken across the street to swap over to a 26 foot truck which took about an hour total to get everything swapped over the phone. The truck itself was okay. The ramp on the truck was the wrong ramp and went to a much shorter truck so we were walking up an incredibly steep incline. Then during the drop off portion it took 3 phone operator transfers to get into the gate to drop the truck off. I've used U-Haul services before and have never had this many issues. I was very dissatisfied with the entire process.
Adrienne K
Customer Reviews for Atomic Storage Group
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I love that I can rent a truck at this location on my phone! The process was fast and easy. I'm sure I'll use this facility again.
Nancy j