The truck had a very loud exhaust system, clearly needs attention. The location has limited access, locking a gate at night. This limitation is not mentioned on the web site but it affects the capacity for afte hours mobile drpp off.
Gaylynn H.
Customer Reviews for Aubuchon Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Said the location was no longer accepting uhaul drop off equipment (even though my reservation had them listed). Therefore I had to do everything on the app with limited service and therefore took a very long time
Gregory W.When I arrived, they informed me they were no longer accepting uhauls. I was questioned whether or not I had the right drop off location (I did). And since they were no accepting them, said I had to do the drop off via the app. However the location has limited service so took me a long time to complete
Greg W.Great customer service
Bert H.I rented a closed trailer for 'two way' use.. I had a previous experience of having reserved a trailer at a distant location, expecting to have the convenience of 'one way' use. Upon arrival to secure that trailer, I was told they did not have one and I had to drive over 30 additional miles to get another one. My most current experience could have been better, had I felt comfortable in knowing a trailer would be waiting for me. While my current experience was positive,and trouble free, it could have been better, had I known that a reserved trailer would be certainly be available . But alas, my past experiences, and what I am told by others, has taught me not to trust in reserving from U-Haul. Reserving may work most of the time, but when it doesn't, it is most unpleasant for the customer. And I will certainly use U-haul again- as I said, over all this was a positive experience.
Jim D.Great customer service
Paul A.5 stars for this place
Carlton B.This location was very nice and helpful have used this company many times all ways had a very good experience will always use them awesome company thank you
Kelly D.Very friendly and knowledgeable helped get us in and out without any hassles.
leigh A.We are just advising others to keep in mind this new Uhaul location is working out the kinks and details with timing, processing, drop off hours, drop off accessibility. We expect them to be as dialed in as the Leb NH and Rutland locations (we have experienced) in no time. Best wishes to them!
steve F.Great location great people,would be easier if you could rent at location instead of having to use app
Sean T.staff was helpful & courteous
Lee F.