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ROBERT B
Customer Reviews for Audubon Real Estate LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer care and support from the team.
HARBANS DCustomer service is top notch. Tracey always answers the phone and always is flexible when renting u-haul equipment. I am a repeat customer and always treated also as a valued customer.
LORI LWhy is the rate for 10’ truck the same as a 15’ truck?
Dean KMake sure to explain the return and check-in process.
Chris TThe location was closed when I got there on Sunday, but I was able to contact the manager and confirmed where to drop off the equipment. They were extremely helpful and courteous.
Steven LNo issues or concerns. Always a positive experience when I rent from UHaul.
LORI LStaff was very efficient and courteous.
chris tBetter gravel
Andrew PPicked up a replacement trailer due to our original trailer breaking down 30 mins away. The staff got us hooked up and on our way very quickly to begin the transfer of our belongings. Wonderful staff.
Joshua LExcellent service, easy-to-use, access to pick up and return. Process explained as well as fees and requirements for and Process to return. Email notification kept me in the loop of my total cost and contract. Overall a 5 star experience. Thank you
LORI LTracey was great! She took care of us and had us on the road very quickly!
Amy VDon't give me a screwed up trailer trailer.
Brice BTracie was excellent!!
Kay SGot charged for stuff I had no control over
Allen NStaff were great. Can’t think of anything they could improve.
Russ C