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James H
Customer Reviews for Austin U Store
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was no one there. No door to open that we could find. Just a key drop.
Rosa TNice
Emanuel MThey were closed
glynn pIt wasn’t so much the location’s fault as the process. I’ve rented 15 or so times from uhaul over the past year and waste so much time having to take pictures of myself and my driver’s license. Why isn’t there a frequent renter program or something? I’ve filled out reviews and surveys before with zero results or follow up, I doubt this will be any different.
Kyle HCab was not clean, and the turn signal switch wasn't working properly.
Mark CThe drop off point was a bit confusing as well, and you guys need to prorate the bill when a customer can bring the truck to drop off location early..think about will you.
James W