I see no improvement needed.
Mary H
Customer Reviews for Austins Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Had some technology issues with the app, but nothing that was within the worker’s control.
Andrew SCheck engine light was on in UHaul. Smelled like cigarette smoke. Equipment was in poor condition. Had to enter my credit card info on the owner’s personal phone. The truck cargo area was filled with metal shavings that stabbed me through my shoes. Awful.
Tyler LI was charged $15.00 for the insurance...If you look at ally previous history of renting uhauls I've never once purged it...today I declined it like always and I reminded me I would need to reimburse uhaul promptly and I agreed to not purchase it......image how surprises I was to see the charge? Seems sketchy to me
DANIEL J