Customer service was great. Also, the U- Haul was clean and drove smoothly. Will definitely be using this location again.
DANIEL A
Customer Reviews for Auto Emporium
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very easy going! Thank you!
ERICA SGreat customer service
JESUS DThe only thing that I did not agree to was the $15.00 charge for insurance. When I made the reservation, I did not request, and I was not advised that it had been added to the order. I would appreciate a reimbursement for that.
AARON AEl mejor lugar para rentar Uhaul en Los Angeles , el mejor trato muy profesional
RUBEN SVery helpful staff.
SYDNEY HHave parking and not charge a hidden fee of $25
KATHLEEN DWow the best place in town to rent a Uhaul , clean , great service , friendly staff ,
FEDERICO MExcellent service, all explained
arcenio NThe best place in town for Uhaul , staff very friendly and polite .. Highly recommended
ANNE TExcellent service
SAMUEL PGreat service , very professional friendly staff , the best option in town for Uhaul
HUMBERTO HMuy amables
WILLIAM SVery professional staff, super clean trucks , best place in town to rent a Uhaul
JUAN Gsuper friendly
JOSEPH CWe ultimately dropped the truck off at an authorized U-Haul hub and was very nice and person very nice and accommodating .
Rob BStaff was friendly, helpful and polite! Definitely will recommend this location.
MARIA RHorrible communication.
JASON CI was disappointed at the fact that I couldn't drop off a truck at a different location even though I was told I could. The 280 fee to drop a truck off at a different location is unfair and borderline criminal. Given that I was told I could drop the truck off at a different location. I went over my budget to return the truck to the original location. This experience was so terrible and inconvenient that I will research a new service when I have to move in the future. Moving is stressful enough without pitfalls and paying for other people's errors with my money and time.
Delbert HEXCELLENT SERVICE AND CUSTOMER SERVICE
ARMANDO OVery professional service
FEDERICO MGreat service ,
CARLOS GThe best Uhaul location in town... very clean trucks and friendly, fast service!
RICHARD FWith a business, it's always ways to improve. Thank you.
MARGARET OVery professional service , great customer service
JUAN GFantastic!!!
ZIZI RThe person who attended us is amazing they were very nice and satisfied 100% will recommend this place with him
JORGE JYou are already doing great!!!
Zizi RProfessional & great customer service.
Adolfo NWay over priced! To receive receipt via email that shows up after you leave. Feel I was overcharged.
Michael H