Reserved truck, blankets and 2 hand trucks at Greenville Ave, was told at time of pickup there were no trucks and rerouted to Sovereign Row agent who had neither blankets nor hand trucks, drove further out of my way to get hand trucks at Harry Hines of Dallas. The delay of all this set my movers back a couple hours, so I was delayed in return of the truck and equipment. The best part, was a little over 3 hours late return and was charged an extra day on everything for the incompetency and zero communication prior to my scheduled reservation. Yet I get charged for 2 days of rental. Going forward, I’ll be taking my business to Penske. The truck was dirty inside with spilled food, beat up and no technology
Brandon C
Customer Reviews for Auto Nik
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They give one price and when you return they give a higher price, plus the time pick was wrong won't rent again
Jesus R