Customer Reviews for Auto Value Bottineau

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Auto Value Bottineau

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brandi p. on

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Put a jack on the hitch of the trailer so a person can just back under it and no one has to lift it up off the ground and wait for the person to back the vehicle up. That is not good for any persons back.

Nicki W. on

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Customer did not leave a comment.

Erica B. on

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The truck needs to be inspected a little better before the customer drives away in it. The hood was not latched and flew up on the highway. It could have been very bad!

Jessica G. on

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I didn't get the truck size I requested & charged the insurance I didn't want. The truck was not clean it had melted dried out ice cream on the dash board. The guys who worked there didn't do an inspection of the uhaul before we left either.

NATHAN B. on

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Everything was great!

David H. on

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very good help from the Auto Value staff!

Hugh E. on

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Customer did not leave a comment.

armend L. on

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Chris R. on

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We reserved your trailer almost a month before we needed it. Two days before we were to pick it up, we received a call that Minot's location did not have one for us. Told us if we wanted one we would have to drive two hours to the next town for one. No apologies were given, and I called the girl back at the Minot location to ask why we couldn't have the one in front of the store, she said some one else reserved before us was going to get that one. She did not apologize, she basically told me I was out of luck. I told her that I wanted a discount because we had to drive two hours, so she said she could take $50 off. The Minot location is in need of some customer service skills. Botteneu's employees were friendly and very apologetic to our situation.

David S. on

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Customer did not leave a comment.

Fredric E. on

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I was made to drive almost 90 miles to get my rental, not 58 as the agent quoted

Ronald B. on

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Jim H. on

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richard b. on

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The truck was really hard on gas...

mark b. on

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Customer did not leave a comment.