Claus H.
Replace the left/driver-side wiper blade. Wiper has already scratched the windshield.
Customer Reviews for Automotive Elegance Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Automotive Elegance Inc
Steven M.
Sole proprietor. Had to wait.... didn't answer phone. Weird out of the way place.
Frederick T.
Poor signage on location. Hard to find.
DAVIDMARK H.
Bangor UHaul hothead should have suggested to customer a return location closed to customer's home when customer called to return inappropriate trailer.
Helen W.
Nothing, my experience was great!!
K Douglas M.
Bruce is outstanding. He was flexible, even assisting us on a Sunday when he is not normally open. He is a credit to the UHaul business and should be recognized with some sort of award or commendation. All of our experiences with Bruce have been superior.
Bradley L.
The internet pick up and drop off was difficult and frustrating ,I was shut down before I could finish several times. , but o the overall very convenient
Howard S.
The 24/7 leaves something to be forgotten. Pictures we took to show condition and fuel level when returned were negated when they said fuel was low and charged us more money.
Mary B.
The trailer was not clean and smelled like cow poop. There were shavings in it which led me to believe and animal was transported in it and not cleaned. I had to put my couch in there. Disgusting.
deane M.
It was very painless everyone was very nice ,very professional i will use this place again .
Larry B.
This location was too far from my home, about 45 miles. There were closer locations. The staff were very good and friendly.
richard R.
Bruce was very Professional . Excellent service and did not wait very long to get the truck. I will use this place again. Richard Robinson
Michael M.
All good
Elizabeth L.
I was charged $.79/mile the yet the closest dealer was 20 miles away... Each local uhaul dealer quits being a dealer because the process is painfully long and takes up to much time for the dealer for very little of the money. I wanted a 17ft. truck but they did not have one or get one in even though they had plenty of time. The smaller truck I had to use forced me to take more trips causing me more money...It will be the last time I use Uhaul.
Peter G.
Not much of anything. Bruce was awesome.
David S.
Friendly service. Thanks
carter N.
Perfect
Carolyn Y.
Put U Haul sign closer to road, didn't see it and had to turn around, stop for directions
Victor P.
Great attention to detail!
Paul T.
I could not have had a better experience with Bruce. The software that appears to be required to run on Microsoft Edge doesn't work (won't print), so that could/should be improved.
Judi B.
Nothing ! Was great the way it was ! And great people !
Lanie G.
24/7 check in was a bit of a challenge...i did not have a good experience w that...Bruce the owner was wonderful and really saved the day for me! Thanks!
James M.
Service rep was more than willing to work around his schedule and meet with me/make truck available at a time that worked out for me. Thanks.
Julia H.
The local service dealer Automotive Excellence was great, very efficient and understood I was in a hurry. I would highly recommend this vendor. 5 stars ++ to the vendor. U-Haul regional, however, should give this particular location 10 foot trucks. When I made my reservation, I was unknowingly re-routed to Belfast, which was way too far away to make my plane today. I settled for a larger truck just to be able to pick it up in Bucksport to get the job done, but it cost more. The ramp on the larger truck was great, however.
Kelly B.
Bruce provided exceptional customer service all throughout the transaction. He made my move super easy and far less stressful. Great experience!
Richard A.
nice transaction. Very helpful service.
Melena C.
Nicest, cleanest uhaul I've ever used!
Richard P.
Amend the payment system...make codes available to the out sourced company. Make rates clearer.
THERESA M.
Customer friendlyand answered questions showed how to drive the truck . Explained things to watch for like clearance. Truck road very nicely, andnot hatd on gas. If ever i needed uhaul again would definitely rent thru uhaul in bucksport maine
Sheila M.
Very friendly
Nancy G.
Friendly and efficient personnel.
Jeremy K.
About the contract being paid. Is there anyway to take the hold off the card I used to reserve the truck? Card ending in 8718. Since the contract is paid in full this would be nice to take care of now and not have to wait 20 days.
michelle F.
Bruce provides excellent customer service.
Horace L.
Friendly, prompt, accurate, reliable.
Henry V.
Bruce was knowledgeable, helpful and friendly. He is a good representative for U-Haul.
Wilford A.
We were told we would be able to rent a vehicle online and pick up before they open at 9:00 and were not able to. After having to wait for the place to open we then had a late start. We were then given a truck with a bald tire instead of others that were available
Chris E.
Very friendly and accommodating, thank you!
LARRY C.
Customer service was excellent. Location was convenient and accommodating. Computer system needs updating.
Al M.
Nothing: rep was attentive & helpful.
colette J.
Not well marked so hard to find. Closed so I dropped off key and contract.
COREY W.
Overall i use uhaul because I dont know of any other trucks to rent...the location was alright..the people were alright. I feel like i was soaked for about 30 dollars more then i should have paid. But, since uhaul is the only truck rental, see you next time.
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