Customer Reviews for Automotive Elegance Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Automotive Elegance Inc
Paul T. on
I could not have had a better experience with Bruce. The software that appears to be required to run on Microsoft Edge doesn't work (won't print), so that could/should be improved.
Judi B. on
Nothing ! Was great the way it was ! And great people !
Lanie G. on
24/7 check in was a bit of a challenge...i did not have a good experience w that...Bruce the owner was wonderful and really saved the day for me! Thanks!
James M. on
Service rep was more than willing to work around his schedule and meet with me/make truck available at a time that worked out for me. Thanks.
Julia H. on
The local service dealer Automotive Excellence was great, very efficient and understood I was in a hurry. I would highly recommend this vendor. 5 stars ++ to the vendor. U-Haul regional, however, should give this particular location 10 foot trucks. When I made my reservation, I was unknowingly re-routed to Belfast, which was way too far away to make my plane today. I settled for a larger truck just to be able to pick it up in Bucksport to get the job done, but it cost more. The ramp on the larger truck was great, however.
Kelly B. on
Bruce provided exceptional customer service all throughout the transaction. He made my move super easy and far less stressful. Great experience!
Richard A. on
nice transaction. Very helpful service.
Melena C. on
Nicest, cleanest uhaul I've ever used!
Richard P. on
Amend the payment system...make codes available to the out sourced company. Make rates clearer.
THERESA M. on
Customer friendlyand answered questions showed how to drive the truck . Explained things to watch for like clearance. Truck road very nicely, andnot hatd on gas. If ever i needed uhaul again would definitely rent thru uhaul in bucksport maine
Sheila M. on
Very friendly
Nancy G. on
Friendly and efficient personnel.
Jeremy K. on
About the contract being paid. Is there anyway to take the hold off the card I used to reserve the truck? Card ending in 8718. Since the contract is paid in full this would be nice to take care of now and not have to wait 20 days.
michelle f. on
Bruce provides excellent customer service.
Horace L. on
Friendly, prompt, accurate, reliable.
Henry V. on
Bruce was knowledgeable, helpful and friendly. He is a good representative for U-Haul.
Wilford A. on
We were told we would be able to rent a vehicle online and pick up before they open at 9:00 and were not able to. After having to wait for the place to open we then had a late start. We were then given a truck with a bald tire instead of others that were available
Chris E. on
Very friendly and accommodating, thank you!
LARRY C. on
Customer service was excellent. Location was convenient and accommodating. Computer system needs updating.
Al M. on
Nothing: rep was attentive & helpful.