Customer Reviews for Automotive of Fairland Storage
(U-Haul Neighborhood Dealer)

372 reviews

975 W Conner Ave   Fairland, OK 74343

(918) 676-3613

Office Hours

  • Monday - Friday:
    8 am–4:30 pm
  • Saturday:
    8 am–3 pm
  • Sunday:
    8 am - 10 am / 12 pm - 2 pm
Special Operating Hours
  • 5/27/2024: Closed

Services at this Location:

Contact Us

(918) 676-3613

975 W Conner Ave
Fairland, OK 74343

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am–4:30 pm
  • Saturday:
    8 am–3 pm
  • Sunday:
    8 am - 10 am / 12 pm - 2 pm
Special Operating Hours
  • 5/27/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Tania was very friendly and helpful. Would not hesitate to recommend that location

BRIAN W 
Rating:
5.0

Customer did not leave a comment.

TASHA S 
Rating:
5.0

Customer did not leave a comment.

Craig Q 
Rating:
5.0

Awesome place and people. Definitely 10 out of 10 stars.

Harold H  |  Overall Experience 
Rating:
5.0

Nothing.

Michael S 
Rating:
5.0

Nothing.

Michael S 
Rating:
5.0

Customer did not leave a comment.

DAN J 
Rating:
4.0

Customer service at this location was top notch. Easy pick up and drop off.

brian w 
Rating:
5.0

Customer did not leave a comment.

PAUL K  |  Overall Experience 
Rating:
5.0

Dropping off was never easier.

RJ R 
Rating:
5.0

Service was excellent !

JANICE W 
Rating:
5.0

Easy, seamless, Tanya was great.

John F 
Rating:
4.0

Unable to resolve issues of OVER CHARGES!!!

carey f 
Rating:
5.0

Customer did not leave a comment.

DOUG W 
Rating:
5.0

Business was closed, they were up there for property maintenance, came out very nice, helped get trailer off. Very helpful and easy peacy.

MD G 
Rating:
5.0

The staff at Fairland Automotive and Storage always go out of their way to keep their customers taken care of even if it’s coming out in the rain in the middle of the night. Would highly recommend them to anyone.

JEANETTE H  |  Overall Experience 
Rating:
5.0

U-haul was misleading by advertising the site as 24x7 move in and access. It was not. The franchisee was completely understanding and gave us a refund. Hey U-haul, 24x7 contactless rental is useless when we have an emergency at 1AM and the building is only accessible during business hours. Full marks to the on-site proprietors, misleading advertising and advisement from I-haul itself.

Stephen L  |  Overall Experience 
Rating:
5.0

Car dolly… should have hand winch for cars without power. Tire Alignment guides similar to car wash.

AL T 
Rating:
5.0

Customer did not leave a comment.

THE L 
Rating:
5.0

Customer did not leave a comment.

KYLE S 
Rating:
5.0

Customer did not leave a comment.

dan w 
Rating:
5.0

This is the best uhaul location I have been to Fast friendly service

William C 
Rating:
5.0

Always great people to work with.

Gerald H 
Rating:
5.0

Customer did not leave a comment.

Richard C 
Rating:
5.0

Customer did not leave a comment.

William C 
Rating:
5.0

Very very helpful.

Gerald H 
Rating:
5.0

Very friendly and knowledgeable!

Scott Q 
Rating:
5.0

Tonya was so nice and helpful. I highly recommend this place to rent a U-Haul vehicle.

Lora B 
Rating:
5.0

Customer did not leave a comment.

Richard C 
Rating:
5.0

This lady was very helpful. I wish I could have started out with her.

Timothy H 
Rating:
5.0

Customer did not leave a comment.

TINA W 
Rating:
5.0

Customer did not leave a comment.

Mike B 
Rating:
5.0

Customer did not leave a comment.

Eddie P 
Rating:
5.0

Customer did not leave a comment.

Edith A 
Rating:
5.0

VERY FRIENDLY AND HELPFUL. TRUCK WAS PERFECT

Jerry C 
Rating:
4.0

Customer did not leave a comment.

JD H 
Rating:
5.0

Customer did not leave a comment.

DANIEL W 
Rating:
5.0

Super friendly and helpful. I couldn’t ask for anything better on the experience.

Shane T 
Rating:
5.0

The people are very nice and helpful. Storage unit was very clean and easy to access. I would highly recommend this place to anyone looking for a storage unit.

Gena N  |  Overall Experience 
Rating:
4.0

tires worn

Rick Y 
Rating:
5.0

Nothing, service was excellent.

DOUG W 
Rating:
5.0

Our U-Haul experience with Fairland Automotive was quite delightful. Our rental needs were met with competence and reliability. Overall service was exceptional.

Carol T 
Rating:
3.0

Customer did not leave a comment.

CLAYTON M 
Rating:
5.0

Customer did not leave a comment.

CHRIS G 
Rating:
4.0

Customer did not leave a comment.

Wayne B 
Rating:
5.0

Above expectations!!!!

SHIRLEY L 
Rating:
5.0

Customer did not leave a comment.

Rick Y 
Rating:
5.0

Customer did not leave a comment.

KENNETH M 
Rating:
4.0

Customer did not leave a comment.

Gordon W 
Rating:
5.0

The facility we used went over and above. They made sure we had a truck, even went and got the truck. Located it and realized the first business, where we ordered the truck. Had purely the wrong date in. Tonja was amazing!!!

kevin W 
Rating:
5.0

Tonya was outstanding and so easy to work with.

Lauri O 
Rating:
5.0

Customer did not leave a comment.

Wade W 
Rating:
5.0

Very personable staff who offered additional items and services.

Lucas S 
Rating:
5.0

Customer did not leave a comment.

Rowdy C 
Rating:
5.0

Tanya was VERY helpful to me when UHAUL CANCELED my reservations and I have no idea why. All I know is uhaul caused me to spend a ton more money than planned because they cancelled my order. Tanya called customer support for me and was on hold for an hour ir two I think trying to help me. If it wasn’t for her the uhaul would still be loaded. She saved this disaster of a trip. Last time I rent a truck and men from you. I’ll have Tanya help me though. Because at least she cares. Uhaul? Not at all.

TIFFANY G 
Rating:
5.0

Great place to rent UHaul Equipment and has a Full Line of Uhaul Boxes and Moving Supplies.

Tania R 
Rating:
5.0

Customer did not leave a comment.

Zane B 
Rating:
5.0

Tanya was so nice. I would definitely rent from her again. Great customer service.

MICHAEL L 
Rating:
3.0

Customer did not leave a comment.

jon s 
Rating:
3.0

Customer did not leave a comment.

Rachel L 
Rating:
5.0

Unfortunately I can’t remember the woman’s name who helped me. She was working from home due to surgery on her foot. She helped me beyond words. Not only as an employee, but as a person who understood and helped me in my situation. I wish there was more people like that.

Wyatt T 
Rating:
5.0

Customer did not leave a comment.

Christopher H 
Rating:
5.0

Customer did not leave a comment.

Susan M 
Rating:
5.0

Customer did not leave a comment.

Danny J 
Rating:
5.0

Tania was so professional and so proficient

Terry W 
Rating:
5.0

Customer did not leave a comment.

Rowdy C 
Rating:
5.0

Customer did not leave a comment.

Kelly C 
Rating:
5.0

Customer did not leave a comment.

Reynaldo O 
Rating:
5.0

I have rented from this location for years for local use, Tonia has always been extremely helpful. Very glad she was there for the big move.

MIKE M 
Rating:
5.0

They were absolutely amazing ! Communication was excellent. The only stress I didn't have was knowing if I communicated with them I had no worries with the trailer I rented. I appreciate customer service I I received EXCELLENT service Thank you

Angie S 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Customer did not leave a comment.

DALTON M 
Rating:
5.0

Customer did not leave a comment.

Xyuacy X 
Rating:
5.0

One extremely helpful! Tanya was excellent, extremely pleasant and would highly recommend using this location to anyone

Daniel B 
Rating:
5.0

Midnight, 49S in Mississippi, nowhere, the passenger rear tires blew. Pulled off safely. After a few minutes to gather my thoughts, I called uhaul. I got a very polite and reassuring lady. I told her I had a flat tire, 90 mins for a technician to arrive. Technician arrives and finds that i have 2 flat tires. Off he goes to get another tire. To make a story short. 4 hours later i am back on the road, which is great considering I had planned not to get assistance till morning. Fantastic customer service and technical support. Thank you so much. PS, did not cost me anything

Larry F 
Rating:
5.0

Customer did not leave a comment.

Doua L 
Rating:
3.0

Customer did not leave a comment.

Pernell T 
Rating:
5.0

Customer did not leave a comment.

FAMILY C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debbie R 
Rating:
5.0

Customer did not leave a comment.

Dennis B 
Rating:
4.0

Security is needed because of the area of location

Mary K 
Rating:
5.0

Customer did not leave a comment.

Allen C 
Rating:
5.0

Staff at Automotive of Fairland are polite helpful and very professional

CINDY B 
Rating:
5.0

Customer did not leave a comment.

Dustin C 
Rating:
4.0

Customer did not leave a comment.

LISA P 
Rating:
5.0

Customer did not leave a comment.

Karen R 
Rating:
5.0

lady was very nice and professional!

Jeffrey S 
Rating:
5.0

Customer did not leave a comment.

John A 
Rating:
5.0

Customer did not leave a comment.

Michelle J 
Rating:
5.0

Extremely helpful staff. Highly recommend.

Danny H 
Rating:
5.0

Customer did not leave a comment.

Bridget B 
Rating:
5.0

Customer did not leave a comment.

Peter V 
Rating:
1.0

Customer did not leave a comment.

SARAH M 
Rating:
5.0

Customer did not leave a comment.

Genafer C 
Rating:
4.0

The ramp on the 26’ truck was only about 6’ long-this made it extremely difficult & exhausting. We rented a truck from Uhaul exactly like this truck (26’) and ramp was at least 10’ about a month ago. I will definitely make sure to check ramp before I rent next time.

Jerry N 
Rating:
5.0

None

Jeanette H 
Rating:
5.0

Uhaul provides excellent equipment to get the job done!

Ricky R 
Rating:
5.0

Customer did not leave a comment.

Billy C 
Rating:
5.0

Very helpful, very apologetic for the pick up agent's sloppiness and lack of follow through. Very easy return. The location is right on the highway so a very direct transaction. The pick up location was off the beaten path so to speak, but the drop off location was open, airy, and I think U-haul is her focus while someone else ran the automotive parts side of the business.

John F 
Rating:
5.0

Customer did not leave a comment.

IDA R 
Rating:
4.0

Customer did not leave a comment.

Kirk D 
Rating:
5.0

Great just the way ut is.

Sandra J 
Rating:
5.0

Customer did not leave a comment.

JOEY D 
Rating:
5.0

She was the best and so helpful if I ever need any I will be going back so friendly

BETHANY C 
Rating:
5.0

Excellent service!

John H 
Rating:
5.0

Needed wipers

Ann C 
Rating:
5.0

Very good experience. The owner met me after work to give me my gate code so I didn't miss any work. The unit is in good shape and the grounds are secured with fencing and cameras.

Sandra B  |  Reservation 
No reviews have been submitted for this location.

Additional Services at this Location

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