Customer Reviews for Automotive of Fairland Storage
(U-Haul Neighborhood Dealer)

333 reviews

975 W Conner Ave   Fairland, OK 74343

(918) 676-3613

Hours

  • Mon–Fri
    8 am–3 pm
  • Saturday
    8 am–12 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(918) 676-3613

975 W Conner Ave
Fairland, OK 74343

Services at this Location:

Hours

  • Mon–Fri
    8 am–3 pm
  • Saturday
    8 am–12 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing, service was excellent.

DOUG W. 
Rating:
5.0

Our U-Haul experience with Fairland Automotive was quite delightful. Our rental needs were met with competence and reliability. Overall service was exceptional.

Carol T. 
Rating:
3.0

Customer did not leave a comment.

CLAYTON M. 
Rating:
5.0

Customer did not leave a comment.

CHRIS G. 
Rating:
4.0

Customer did not leave a comment.

Wayne B. 
Rating:
5.0

Above expectations!!!!

SHIRLEY L. 
Rating:
5.0

Customer did not leave a comment.

Rick Y. 
Rating:
5.0

Customer did not leave a comment.

KENNETH M. 
Rating:
4.0

Customer did not leave a comment.

Gordon W. 
Rating:
5.0

The facility we used went over and above. They made sure we had a truck, even went and got the truck. Located it and realized the first business, where we ordered the truck. Had purely the wrong date in. Tonja was amazing!!!

kevin W. 
Rating:
5.0

Tonya was outstanding and so easy to work with.

Lauri O. 
Rating:
5.0

Customer did not leave a comment.

Wade W. 
Rating:
5.0

Very personable staff who offered additional items and services.

Lucas S. 
Rating:
5.0

Customer did not leave a comment.

Rowdy C. 
Rating:
5.0

Tanya was VERY helpful to me when UHAUL CANCELED my reservations and I have no idea why. All I know is uhaul caused me to spend a ton more money than planned because they cancelled my order. Tanya called customer support for me and was on hold for an hour ir two I think trying to help me. If it wasn't for her the uhaul would still be loaded. She saved this disaster of a trip. Last time I rent a truck and men from you. I'll have Tanya help me though. Because at least she cares. Uhaul? Not at all.

TIFFANY GLEAVES P. 
Rating:
5.0

Great place to rent UHaul Equipment and has a Full Line of Uhaul Boxes and Moving Supplies.

Tania R. 
Rating:
5.0

Customer did not leave a comment.

Zane B. 
Rating:
5.0

Tanya was so nice. I would definitely rent from her again. Great customer service.

MICHAEL L. 
Rating:
3.0

Customer did not leave a comment.

jon S. 
Rating:
3.0

Customer did not leave a comment.

Rachel L. 
Rating:
5.0

Unfortunately I can't remember the woman's name who helped me. She was working from home due to surgery on her foot. She helped me beyond words. Not only as an employee, but as a person who understood and helped me in my situation. I wish there was more people like that.

Wyatt T. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

Susan M. 
Rating:
5.0

Customer did not leave a comment.

Danny J. 
Rating:
5.0

Tania was so professional and so proficient

Terry W. 
Rating:
5.0

Customer did not leave a comment.

Rowdy C. 
Rating:
5.0

Customer did not leave a comment.

Kelly C. 
Rating:
5.0

Customer did not leave a comment.

Reynaldo O. 
Rating:
5.0

I have rented from this location for years for local use, Tonia has always been extremely helpful. Very glad she was there for the big move.

MIKE M. 
Rating:
5.0

They were absolutely amazing ! Communication was excellent. The only stress I didn't have was knowing if I communicated with them I had no worries with the trailer I rented. I appreciate customer service I I received EXCELLENT service Thank you

Angie S. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

DALTON M. 
Rating:
5.0

Customer did not leave a comment.

Xyuacy X. 
Rating:
5.0

One extremely helpful! Tanya was excellent, extremely pleasant and would highly recommend using this location to anyone

Daniel B. 
Rating:
5.0

Midnight, 49S in Mississippi, nowhere, the passenger rear tires blew. Pulled off safely. After a few minutes to gather my thoughts, I called uhaul. I got a very polite and reassuring lady. I told her I had a flat tire, 90 mins for a technician to arrive. Technician arrives and finds that i have 2 flat tires. Off he goes to get another tire. To make a story short. 4 hours later i am back on the road, which is great considering I had planned not to get assistance till morning. Fantastic customer service and technical support. Thank you so much. PS, did not cost me anything

Larry F. 
Rating:
5.0

Customer did not leave a comment.

Doua L. 
Rating:
3.0

Customer did not leave a comment.

Pernell T. 
Rating:
5.0

Customer did not leave a comment.

FAMILY CARE CENTER OF F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debbie R. 
Rating:
5.0

Customer did not leave a comment.

Dennis B. 
Rating:
4.0

Security is needed because of the area of location

Mary K. 
Rating:
5.0

Customer did not leave a comment.

Allen C. 
Rating:
5.0

Staff at Automotive of Fairland are polite helpful and very professional

CINDY B. 
Rating:
5.0

Customer did not leave a comment.

Dustin C. 
Rating:
4.0

Customer did not leave a comment.

LISA P. 
Rating:
5.0

Customer did not leave a comment.

Karen R. 
Rating:
5.0

lady was very nice and professional!

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

John A. 
Rating:
5.0

Customer did not leave a comment.

Michelle J. 
Rating:
5.0

Extremely helpful staff. Highly recommend.

Danny H. 
Rating:
5.0

Customer did not leave a comment.

Bridget B. 
Rating:
5.0

Customer did not leave a comment.

Peter V. 
Rating:
1.0

Customer did not leave a comment.

SARAH M. 
Rating:
5.0

Customer did not leave a comment.

Genafer C. 
Rating:
4.0

The ramp on the 26' truck was only about 6' long-this made it extremely difficult & exhausting. We rented a truck from Uhaul exactly like this truck (26') and ramp was at least 10' about a month ago. I will definitely make sure to check ramp before I rent next time.

Jerry N. 
Rating:
5.0

None

Jeanette H. 
Rating:
5.0

Uhaul provides excellent equipment to get the job done!

Ricky R. 
Rating:
5.0

Customer did not leave a comment.

Billy C. 
Rating:
5.0

Very helpful, very apologetic for the pick up agent's sloppiness and lack of follow through. Very easy return. The location is right on the highway so a very direct transaction. The pick up location was off the beaten path so to speak, but the drop off location was open, airy, and I think U-haul is her focus while someone else ran the automotive parts side of the business.

John F. 
Rating:
5.0

Customer did not leave a comment.

IDA R. 
Rating:
4.0

Customer did not leave a comment.

Kirk D. 
Rating:
5.0

Great just the way ut is.

Sandra J. 
Rating:
5.0

Customer did not leave a comment.

JOEY D. 
Rating:
5.0

She was the best and so helpful if I ever need any I will be going back so friendly

BETHANY C. 
Rating:
5.0

Excellent service!

John H. 
Rating:
5.0

Needed wipers

Ann C. 
Rating:
5.0

Customer did not leave a comment.

Curtiss L. 
Rating:
5.0

We reserved the truck locally but it was chaged to a different location so we used more mileage and it cost us more money. That is the only thing we were not happy with.

Christopher H. 
Rating:
4.0

Customer did not leave a comment.

Adam L. 
Rating:
5.0

Customer did not leave a comment.

Donna L. 
Rating:
5.0

The experience was good. The assistance was fair. The amount of times they called me was ridiculous. Especially after whatever situation they thought they had it been handled.

Lynette B. 
Rating:
5.0

There was no uhaul ink pens

KENNY J. 
Rating:
5.0

Customer did not leave a comment.

Doug H. 
Rating:
5.0

Customer did not leave a comment.

Alisan T. 
Rating:
1.0

Charged my card 20$ for an unknown reason? Had gas right like I picked up won't go back there

Kennerh W. 
Rating:
4.0

parking lot was very small, making drop off challenging

vickie H. 
Rating:
5.0

Would highly recommend this location to anyone! Tania was so accommodating and friendly. She made this experience so easy and helped in any way possible. Great service!

JESSICA L. 
Rating:
3.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Very good experience. The owner met me after work to give me my gate code so I didn't miss any work. The unit is in good shape and the grounds are secured with fencing and cameras.

Sandra B.  |  Reservation 
Rating:
3.0

Space was very limited, but able to put trailer in secure location.

Karen Q. 
Rating:
4.0

The people at Automotive of Fairland Storage went above and beyond to accommodate me. Great people!

Jack E. 
Rating:
5.0

Customer did not leave a comment.

JIM W. 
Rating:
5.0

Customer did not leave a comment.

ERIC B. 
Rating:
5.0

Customer did not leave a comment.

James N. 
Rating:
5.0

Customer did not leave a comment.

Daniel W. 
Rating:
5.0

i have used this location many times and service and equipment are alwas top notch

DOUG H. 
Rating:
5.0

Customer did not leave a comment.

ERIC G. 
Rating:
5.0

Customer did not leave a comment.

edith A. 
Rating:
5.0

Customer did not leave a comment.

LEETA D. 
Rating:
5.0

I don't think the level of service can be improved,I received rockstar treatment! Thanks!!!

DANIEL M. 
Rating:
5.0

The lady was very friendly an helpful! Rental with fast no wait!

Michael L. 
Rating:
5.0

I like the new U-Haul Trucks it helps make moving easier. Nice people & place to rent equipment & they have a full line of boxes and moving supplies. Thanks U-Haul.

TANIA R. 
Rating:
5.0

Very friendly and helpful.

Steve B. 
Rating:
5.0

Add jacks to the large cargo trailers.

JAN V. 
Rating:
3.0

Customer did not leave a comment.

Harold C. 
Rating:
5.0

Customer did not leave a comment.

dale B. 
Rating:
5.0

don't make the reservations on-line or with uhaul. Call this place direct and schedule it. The uhaul website took my reservation here and the day of changed the pick up 45 miles away at a different place. I called this place in fairland and they worked with me and get it fixed.

david T. 
Rating:
5.0

Customer did not leave a comment.

NICOLE H. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey P. 
Rating:
5.0

Customer did not leave a comment.

RHONDA JO L. 
Rating:
5.0

Customer did not leave a comment.

SHANE W. 
Rating:
5.0

We were very pleased with the service and the condition of the trailer and the attitude of the sales person. We had a unexpected situation arise and needed help quickly and we were thrilled with the response.

TANDY H. 
No reviews have been submitted for this location.

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