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Myeshia G
Customer Reviews for Autovision Mobile Care LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
while the truck appeared clean and maintained in the beginning, I had a few pieces of furniture damaged from the water that leaked into the truck from the rain that day and ofc didn’t notice until I was unloading everything. Very sad
Jaylen MI reserve with a little price and finally pay 4x more. Conditions are unclear. I rented a truck thinking that everything would be better and I ended up with such disappointment. I asked on 3 occasions if I could return the truck in the same location and they never mentioned that they would charge extra for that. As well as the value of the additional miles. I received the truck with 3/4 of gasoline and returned it full so as not to have any more surprises. In short, a terrible experience worthy of analysis by my lawyers for misleading advertising. Nothing is what they promise.
Nicolas BThe worst customer service. This location billed me for fuel and two extra days when the truck was dropped off the same day.
James CVehicle was not available as promised. No hand truck available, no furniture wheels available, had to switch to a van, which may things difficult because I needed to transport a refrigerator. I had returned the vehicle within one hour of renting it but then I was sent a notice that I haven’t returned the vehicle.
Marcos BGreat service
MARISELA MThis U'Haul location was very professional. The lady in the office was friendly. The process to rent my vehicle took about 7 minutes. The overall experience was good!
Gerald BKeep up the good work 👍🏽
TWINETTA TEverything was ok
MICHAEL JKeep doing a good job
MARCELLA LEverything was perfect thank you !
Elizabeth FGreat costumer service
ANDRES GEverything was quick and easy. Great customer service.
Howard JThe personal who helped me was very attentive and helpful.
Stephen BNothing everything was perfect.
CHRISTINE HNeed to improve in lost and found
Richard CVery friendly and professional.
Ivana DExelente
oclide rNothing. Everything was perfect
Jean SThe place was hard to find, no space to park the truck, we waiting long time to see if another car moved to park the truck nearby to the front office.
Adriana AI found a car with: Tire pressure lights, ON Windshield with a lot of bugs and dust. No sign on fuel cap, what kind fuel to use.
cesar aHad issue with reservation at the location.
Jimmy NBrakes need check
JASON H