Customer Reviews for Ave L Mail N More

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ave L Mail N More

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Marco O. on

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Frank T. on

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TONI S. on

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Armando J. on

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very cooperative .friendly and helpful

SHAWNA C. on

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it took 45 minutes to get a truck and they were not open until 915. posted open time was 9am

Natassia W. on

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Excellent customer service.

robert L. on

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LON B. on

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Deborah A. on

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Costumer service was excellent!! Above & beyond!! However as far as the rate’s with mileage ... horrible! Some one should have told me it would be cheaper in the long run to rent a bigger truck , pay more up front but not have to pay in the long run, & go way over with milage! Financially I felt I got screwed in the long run… This was the first time I had ever used a U-Haul truck… New at this. Now I know better but they were great!

RAJESH J. on

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Best experience I’ve ever had at a uhaul location . Staff took the time to explain things and made sure we got the right size and even offered to look for trucks elsewhere for us. I forgot to book a truck and these people were amazing from start to finish . Will always recommend them to others . Saved me time and the hassle of driving around .

MAXIE S. on

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Uhaul Management should Not Interfere with Ave L Mail N More's Customers !!! Mail N More were Great!!!

MAXIE S. on

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Not allow Uhaul Management to intervene with Ave L's Mail N More's Customers! Ave. L Mail N More were Excellent!!!

Tod M. on

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Very friendly and accommodating. They helped make a stressful move a little more calm, and relaxed.

TRAVIS H. on

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The store was supposed to open at 9:00 a.m. and didn't open till 9:28 a.m. The truck a reserved was a 17 footer they only had a 15 footer. The truck was dirty you cannot see out the windshield had to clean it myself.

Ranilo H. on

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john M. on

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Pickup was fine however the price was more than expected (not his fault)

ANTHONY H. on

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FAKISHIA R. on

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Great friendly service...I will definitely use them again.

Linda F. on

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Beau F. on

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Denise B. on

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Eduardo M. on

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No comment

Robert C. on

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Budd R. on

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MICHAEL R. on

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I asked for a discount but never received it. I was told to change my reservation time, then no truck was available. Should have been compensated for my waiting time and the change in pick up and drop off change!

Cathy R. on

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The truck was full of ashes spilled soda and dirt. I received a call the day after I had picked it up asking if I was going to drop it off a day earlier than I had planned. There was a faulty valve on the right rear tire and I had to keep stopping to put air in the tire. I had tried to contact someone to come out and fix the tire but I had to keep driving to make it to my destination and their drop off time.

SANDRA B. on

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The location I placed my reservation, Mail boxes and shipping on the corner of L and 30th , told me I had to pick up my truck at Cig 4 less, at 20th and L. Two days later when I arrived, the store owner told me he did not have a truck for me and that it was not his fault. I needed to go back to the other store to complain. When I did that they told me go back to them and complain there. What??... I'm in a hurry, people waiting for me to move my items and they want me to drive all around without a truck I reserved two days earlier, pre registered online and now was with out a truck. They just keep saying its not our fault..it's Cigs 4 less fault. I told them find me a truck now!!! They finally told me to try a 3rd location. Luckily this place had a truck, but took 20 mins to service me, because the lady employee was on the phone. I told her please help me and finally I had a truck. Upon returning the truck a few hours later, there were so many people in line I had to just drop off the key, as I am disabled and unable to stand around after the ordeal the U Haul representatives put me thru on a stressful moving day. I was never even offered an "I'm sorry".

ADAM A. on

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very informative and friendly customer service

LILIANA M. on

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Ashley D. on

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They are quick at getting you in and out.

Alanson R. on

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JAMES B. on

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Denise C. on

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