Customer Reviews for Avon Mini Mart II

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Avon Mini Mart II

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Yanira C. on

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My experience was not good at all, I was misinformed about things. I was told I could return it at any location and that was not true. When I went to the location at the marathon on 64 in Avon park, they wanted to charge me over $200 to return it there. I rented on a Saturday and I was not told that the location where I rented didn’t open until 12:30pm on sundays. Overall the experience was bad.

Marco M. on

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Manuel L. on

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david G. on

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Make sure you send email to the right email address. I got the receipt by mistake.

Bruce P. on

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Delivery was difficult. Dropped the truck off. Called back to check on return. Person I spoke with was nice but couldn’t get on Uhaul website. Took most of the day before I got the email that everything was ok. To me that should not happen.

Michael P. on

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Annemarie L. on

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Jean S. on

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This site was much better to deal with than the rental site on the corner of 64 and 27. The staff was nicer and the equipment was in mint condition

Eric S. on

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thomas B. on

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Sonjia G. on

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My reservation was for a different location which was changed to this location the same day i have text message to pick up at 3pm when i got there was no truck and they didnt have anything saying i was coming for that time . The lady was nice enough to call around but nothing . I had to wait till a truck was retuned that day . About 4:30 she called a truck was returned got to the store about 5:30 because i now had to find someone to give a ride there. My reservation was deleted from the system and the lady had to enter in all my information again . The kicker my reservation was made about the june 14th and i confirmed on june 28 2019. My pickup was july 11 , 2019. I EVEN CALLED ALL THE PHONE NUMBERS FROM THE TEXT MESSAGES TO CONFIRM. Then about 6: 30 i got a voicemail asking me if i still wanted the truck . I would like to thank the ladies at Avon Mini Mart II for being professional and caring

Katherine C. on

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Just keep doing what you are doing.

Toni M. on

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John K. on

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N Not a thing ! N

Nadine B. on

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Michael M. on

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The U-haul was such a help during our move saved us many trips back and forth and it was also raining so it saved all of our stuff from getting wet ????

hemchan T. on

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Superb! Very professional... USMC Semper Fidelis

Roberta J. on

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Returned vehicles need to be checked in a timely manner. I returned the vehicle I rented at 11:00 p.m. and it was not checked in as being returned until the following day at 1:00 p.m. I was charged for an extra day and now must pursue a refund! Very dissatisfied customer!!

James B. on

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Very quick and great service.

Nadine B. on

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Make sure the headlights are properly lined.

nick J. on

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Austin F. on

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The person didn't introduce herself and just stayed on her phone the whole time. She then climbed in the truck and stayed there. After a few minutes she told me I was good and a receipt would be emailed to me. She never informed me of anything going on. It felt like I was a problem to her. The truck has no A/C and really needed the wheels balanced. It shook like crazy going down the road.

Robert P. on

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The staff was friendly but only gave us three moving blankets instead of the regular dozen that UHaul rents. The truck was old and dirty and the cargo area smelled like fish.

Gordon M. on

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I booked a car trailer for sebring fl location and at the last day got a message it wasn;t available there and I would need to go 20 miles out of my way to an Avon Park fl location and get it. DId not appreciate that.

Traci R. on

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The woman at the pickup location (sorry I can’t remember her name) was great! I couldn’t have asked for a better person to help me with the pickup in Avon Park. I would highly recommend!

angela H. on

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I received a lot of misinformation throughout the entire process, had difficulties with the online and was charged incorrectly. If those things could be addressed for future users- that should help

Marcel J. on

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Russ G. on

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Equipment not inspected. Found out later that one trailer light wasn't working. Tried to correct with online and phone help to no avail. Had to fix myself.

Robert E. on

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Great people to work with.

Frances V. on

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everyone was very plesant

Michael C. on

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Efrain R. on

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the 10 footed truck was filthy, in the cabinet some urinated and the smell was awful the back was full of sand and garbage It took me almost 2 hrs. to clean it I have pictures and video to prove it I will never again will rent at this location

David S. on

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I just saw my bank account and was charged $18 for no reason I just call my bank and told him you guys made an on authorized transaction will be the last time I will be using U-Haul

Robert S. on

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aURIA O. on

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SAMMY C. on

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Stop charging mileage

Rod S. on

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Marie F. on

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David I. on

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Carmen B. on

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Merla G. on

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THE PERSON AT THE LOCATION WAS NOT TRAINED IN HOW DO THE PAPER WORK. I SPENT AN HOUR AND A HALF TO GET THE TRAILER.