Customer Reviews for Awesome M Services
(U-Haul Neighborhood Dealer)

Rating:

5.0

Friendly and easy

Rating:

3.0

No one was around so did return online

Rating:

5.0

Nice thank you

Rating:

5.0

Awesome for sure thanks again

Rating:

5.0

Very friendly and got me done professionally

Rating:

3.0

they did not have the blankets or dolly we had rented but they were very nice

Rating:

4.0

No problem with vendor, but can’t understand why uhaul was unable to have me pick up trailer closer to where I was staying.

Rating:

5.0

Great service easy return

Rating:

5.0

Great location

Rating:

5.0

I request drop-off at Hwy 69 location but the staff at the other location was great!

Rating:

5.0

Thank you

Rating:

5.0

Awesome service very nice.

Rating:

5.0

Awesome service everything on the reservation was correct on time no extra charges will definitely use again and recommend to others.

Rating:

5.0

You guys are the best, the rate is good 👍👌 👏

Rating:

5.0

Awesome experience

Rating:

3.0

Paid for a dolly but didn’t have one

Rating:

5.0

Thankful

Rating:

5.0

Reservation done right, checked in on time, friendly staff.

Rating:

5.0

Clean truck, clean lot, and friendly staff.

Rating:

1.0

No one was at the drop off location. I dropped the trailer off 4 hours earlier than it was due. Two days later uhaul charges me 48.00 for a late fee. Unless this is resolved, I’ll be contacting by lawyer to sue you for fraud. No telling how many people y’all have done this to

Rating:

5.0

Very friendly staff and clean truck.

Rating:

1.0

My paperwork gave me the wrong code to open the lock box. I was on hold off and on with UHaul even though they really couldn't help. Justhappen to call a number of the business next door and received a text. I asked if they owned the UHaul place. The person said no, but oddly enough could provide me with answers. When I told the person I could not get the lock open, they said try the password SALT. I did even though I was given MOST in the directions. Forty minutes later, with the correct password, I got the lock open. I then went home, opened the back and noticed that the appliance dolly I ordered wasn't there. When I asked the same person, they said, “ Ohh no sadly sadly Uhaul hasn’t sent us some. Uhaul sky land will be best option. If not then tell people at check out that there wasn’t and they can take off charge.“ What the heck, y'all couldn't tell me that when I called earlier in the day and credited the account at that time? I will never use or recommend this location to anyone.

Rating:

1.0

I returned trailer at 3:10 pm, place was closed tried to take and return to another location to turn in but they would not take it so I returned trailer to original location and unhooked it myself and put my paperwork in key box this was Tuesday 8/2/22. Got a email next day said I was late turning trailer in on 8/3/22 and that I owed money for being a day late turning in which is not the case. My paperwork said they close at 4:00 pm. Have try to contact return location and uhaul but no luck. Someone needs to call me. Jim Sudeiha 251-604-7708

Rating:

1.0

Owner is corrupt. He should be in jail--along with Uhaul corporate management.

Rating:

5.0

Clean truck and smooth ride

Rating:

1.0

The poor staff person who was a young woman and very nice had no idea how to disconnect the trailer from the car, another customer helped lift it off my car and moved it for her as there wasn’t a dolly to move it with and she didn’t know how to move it either. Location is also a little industrial dirty.

Rating:

3.0

Did an after hour drop off

Rating:

2.0

The person working there was very nice but had zero knowledge on hooking up the trailer. My son had to do it and the trailer came completely off one mile away. A stranger had to help up hitch it properly.

Rating:

5.0

Awesome!

Rating:

5.0

Very thankful!

Rating:

5.0

Awesome experience very helpful and clean equipment! Very thankful