Customer Reviews for AYCH Electronics

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of AYCH Electronics

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Sierra H. on

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There were only 15 and 20 foot vans at this location and we weren’t looking to spend so much. We weren’t aware of the amount of fees associated with it and believe it was too expensive for what we were using it for.

Christopher H. on

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everything went smoothly. Great experience.

WAYNE S. on

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Friendly service and good ( almost new ) equipment. Thanks

Maureen W. on

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Just want to note that checkout was friendly and efficient.

Shaun K. on

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Customer did not leave a comment.

Zane Z. on

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Art Q. on

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Why was I charged for a cleaning fee. The truck was was as clean or cleaner when I returned it. This is unacceptable Please respond

Aaron H. on

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First promised a truck, was told one would be brought to a location close to me, then in order to move 5 miles, I had to drive an extra 50 to get the truck, and pay for mileage I didn't need, and when I was told my rental would be 99$, I had to pay 160$, not too happy, and wouldn't recommend to anyone.

TONY P. on

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The whole process was very easy. Can't think of any way to improve.

Elaine P. on

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Customer did not leave a comment.

Jacqueline C. on

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Rebecca T. on

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Can't think of anything

Pamela H. on

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This was the best retail service I have ever encountered during a household moving experience. Uhaul, you have a great service provider in AYCH Electronics. Thank you!

Ty O. on

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Your "self Check In" process is a complete joke that does not work. If you're going to need an "additional contact" in order to rent a truck, you should include that information when confirming the reservation, It took me over an hour, and I had to go to two locations. I lost 30 minutes of my paid time with moving helpers, for which I expect to be reimbursed by U-Haul for your failure to be prepared. I will be contacting the Better Business Bureau.

ROB S. on

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Customer did not leave a comment.

Melissa G. on

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Back the vehicles in or give more room for backing out.

Susan B. on

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John W. on

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Karleen P. on

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I had a 2 and a half hour issue at a different location in lacey, WA. Customer service moved my pick up to Tummwater. Location is fine and the proceedure is easy if the mobile app works.

Taylor B. on

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John A. on

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Sylvia G. on

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Aaron H. on

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SANDRA C. on

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rhonda J. on

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We were only able to keep the truck four hours. I thought I rented it for a day for $29.95. Anyway when we brought the truck back the only person in the office had no idea how to check in the truck or what he should do. Couldn’t even lol something up on a computer. We asked him to write down the mileage with us and check the truck to be sure no damage. Poor service

Gina L. on

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More signage that Uhaul is located there

Clarissa P. on

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Thomas W. on

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Todd L. on

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We returned the vehicle almost 2 days early and with more gas then we took the vehicle. We gave the destination, Susanville Ca to Olympia Wa. We were charged for 21.8 miles over expected miles. It wasn’t much, but it feels rude to be charged more then what they contracted. They had the vehicle earlier and with more gas. Moving is stressful enough and then have a petty bill is not the most positive experience, it actually creates a bitter feeling. With 30 years in the military, we have never had this issue. If you charge this petty fee then what about refunding the $40 daily rate for bring it back early? Along with the $14 safe move insureance?? I repeat: a petty charge creates a bitter feeling.

Lori C. on

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Terrell P. on

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Lori D. on

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