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Dairen S
Customer Reviews for BBB Nextlevel Detail
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No employees present at location for pick up. Spent upwards of two hours trying to get all the pick up tasks completed. Owner/Operator finally sent someone to the uhaul location. This individual didn't speak a single word to me even though I greeted them with "good morning". Individual merely took a picture of the trailer hitch/hookup configuration and left. I'll repeat, not a single word in greeting or otherwise was given. Without question the worst Uhaul experience I've had in the last 35 years.
Richard Dnull
Cecily R