The location was perfect. However, when picking up the truck I had to beg the employee to give me Windex to clean the windows (Very dirty, sitting under a tree). At first, I asked, yet he wasn't getting it, even though the truck was right in front of him. I then found myself begging "Please, I need something to clean the windows, I need to see and drive safely." Finally, he and another employee came out with cleaning solutions and cleaned the majority of the windows. I also had to sweep inside the back of the truck. I don't mind cleaning, but it cut into my time. The employee was already 5 minutes late showing up. I had people waiting for me, I didn't leave the location until 10:28am - I scheduled pick up for 10am.
KATHY E
Customer Reviews for BB&B Brothers Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.