Awesome staff, very knowledgeable and great to work with. I highly recommend this dealership!
Josh H
Customer Reviews for BH Patriot Enterprise Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location check me in no problem, I really appreciate you guys 💯
sonnie hNobody present, nobody answers phone.
DANIEL HJosh was available to talk about my returning a damaged truck. I was not able to connect to the UHaul app at the time, so he went through everything on the phone with me.
Marcella PGreat location, the people running this location are very nice and accommodating. Would rent from here again.
CHARLES ADidn’t include our rental equipment
Trevor CThis location was wonderful to work with. The owner reached out and made sure everything worked and was what we expected. Great customer service! I would highly recommend them if you are looking for a Uhaul.
Joyce SGreat Dealership, easy access, very helpful and friendly. Best one in the eastern panhandle WV
Joshua HStaff needs to always be present during specified business hours.
Larry PThe rental truck was dropped off on a Sunday, and no one was in the main office.
Johanna BGreat place to rent your U-Haul. They are extremely friendly and always willing to answer any questions you may have. They do not treat you as a one time customer, they treat you as a client. Outstanding customer service!! I highly recommend this U-Haul Dealership!
Josh HSuper easy, clean vehicle, no issues at all!
Michael BNothing
Rodney SVery well mannered and friendly and friendly
Chance BThey were Very helpful!
Sarah CGreat.
Richard HWithout a doubt the best experience I have had with a U-haul dealer. Super friendly and very professional. It was pouring down rain when I went to pick up the trailer and the owner came out to hook up the trailer in the rain. I commented on this to him, and he said that it was his job to do the initial hook-up of the trailer. I have rented from 3 other locations in Virginia and have NEVER had any of the employees come out and hook up my rental. I will always return to this location for any future rentals!!!!
Janet GI asked for a dolly, blankets etc. none of it was there. Then I had to call in to explain this twice. Frustrating.
Peter AJosh communicated clearly and was willing to meet me there an hour before opening because my movers were coming at 8 a.m. He talked me through everything and was very helpful.
Allison BThe truck was dirty. The paper stated it had a almost full tank but had less than half of tank. The miles on the paper said 8400 something but the truck actually had about 8700. We drove only 98 miles now I'm being charged extra for gas when I turned it in with what I got it with
Silvia GVery friendly and helpful! I’ve had many Uhaul experiences, and this one ranks at the top!
Kelly WLaura Campbell is amazing she was very knowledgeable and friendly.
JANE F