The staff didn’t have the app on their phone when I arrived, they had to download the app while I waited. The store said they didn’t have record of my rental and that I had to call the 800 number even though my paperwork showed the address I was at and the correct business. The staff insulted me during our disagreement and asked if I spoke English and didn’t understand.
AERIOND L
Customer Reviews for BP Eastpark
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.