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TATSUHIRO S
Customer Reviews for Bp Gas Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Absolutely horrible. I was told that I could return the uhaul to any uhaul location with a drop box. I returned it to a local uhaul at the destination which was only about 20 miles away, and subsequently charged 266 dollars for returning it to the "wrong" location. I can't believe I was charged so much for a simple local usage of only a few hours. Now I have to file a claim and pray that my money will be reimbursed. I could easily have returned it to the original location, but thought I would save myself the 10 dollars in extra mileage. Now I am out hundreds of dollars due to the location giving me incorrect information. I can only hope uhaul will do the right thing and reimburse me.
HELEN B