Very sweet lady we even talked about the Seattle Seahawks for a little bit before I noticed she had a mouse pad with the Seattle Seahawks and Bloom on it. I would greatly recommend this place for the vehicle availability and of course most importantly the staff
TERRY B
Customer Reviews for Backonda Road
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
keep up the good work
JAMES DOffice was closed when I dropped off the truck but still pretty easy steps to follow in how to leave the truck
Gabriel CThe lady was very nice.
TREVER JI was told they didn't have a 10ft truck but when I was leaving with a 15ft truck I could see a 10ft. The lady didn't say anything about it - whether it was rented or not. I felt scammed.
LAVON PAlways very friendly and professional service.
STEVEN BPeople need to actually be at the pick up location
LUKE MBest uhaul ever
COLT MGreat to rent from
STEVEN BNoth8ng. They were absolutely wonderful.
KYMBERLEA HAnswer the phone. I called several times throughout the day. I did not receive an appliance dolly from the original location and was charged for it here. I could not resolve the issue because nobody would answer.
Jonathan TEasier if tank is full for turn in on other side
CHRISTOPHER RBest uhaul ever
COLT MSuch gracious and helpful staff!!!
Carolyn KDose it get any better? (Free) lol
JASON CBest uhaul around
COLT MPicking up the truck using the 24/7 system was a bit confusing. However, I received excellent help at the customer service number provided in the webpage.
Norma CVery easy to rent a truck. Professional, nice and a great value! Thank you!!!
CYNTHIA KWent above and beyond to ensure my electric was functioning for trailer. Highly recommend because the service was excellent.
LORENZ BWonderful People In Albany Ore (541-223-7003 ) And Hermiston Ore (541-567-3352 ) Very Helpful , I Would Recommend Theses Uhaul PlacesTo Anyone..
TONI BChantell was a great help after there was some confusion with my original reservation for a 12ft Trailer in Lebanon, OR. Thanks to her, I was able to get a trailer at her location and I was on my way.
WILLIAM CNice lady
COLT MExtremely nice and proffesional. Will use again in the future
COLT MQuick and efficient. Great value!
DUANE F