Customer Reviews for Baisden Brothers Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Baisden Brothers Inc

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JoEtta S.
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You're doing a good job

Jeremy W.
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Customer did not leave a comment.

Jewell H.
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Charles M.
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Gas Hand did not register until getting there and overfilled the tank they would not replace my money

elizabeth L.
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Ted S.
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Back of unit was dirty, the front of unit smelled like BO.

Sheldon B.
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TIM C.
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Preston D.
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Stephen B.
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Professional The Young man did a great job with the information Would highly recommend

Todd G.
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Customer did not leave a comment.

BO O.
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check in could be better as my information had not changed since my last rental but all the same information had to be reentered manually

James W.
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We used the automated online service so we did not interact with anyone, but it was easy to find and park there.

Fred H.
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Customer did not leave a comment.

Robert N.
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Very good drop off point. Easy parking.

Dawana C.
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More clarification on 24 hour service.

Sheila C.
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Customer did not leave a comment.

chad W.
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The guy that rented it to me was awesome. Knew exactly what he was doing, friendly and quick.

Michael S.
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Don W.
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DWIGHT T.
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Vehicle was filthy, dog hair and dirt everywhere.. No one even bothered to check it before I took it one guys just said “oh I know it's clean, I just cleaned it..” Also reported that there was more gas than there actually was in the vehicle.. Overall bad experience.. $125 to drive 68 miles... Will not be using this location again..

Jeremy W.
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Customer did not leave a comment.

Robert Jerry Jr A.
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Amanda B.
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More truck selection

TIFFANY T.
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COLLEEN C.
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N/A

ANDREW D.
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Customer did not leave a comment.

charlie C.
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JASON H.
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I was miss informed on what a day rental was. I took it for 24 hours. But was not even given a full 8 hours of time when rented vehicle. Vehicle was not taken of lot until 9AM.. Was given only till 3 to return said vehicle. That is still not a 8 hour window. The way I read my bill it charged me for two days of time for not returning it by 3pm. I feel that needs to be looked at. But this does not change my opinion about U-haul. I will continue to use this company for my moving needs.

GEORGE R.
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Everything looked really good. not much room for improvement" A+

TRAVIS A.
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Customer did not leave a comment.

Jeremy W.
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Greg B.
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BILL C.
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Diana S.
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Everything was great I would recommend U-Haul anytime

Michael R.
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BRIAN L.
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JAMES C.
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Nancy M.
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All good

LISA H.
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Wonderful service!! Home town friendly.. excellent service with a smile and willingness to help with the best option for what I needed.

Jennifer G.
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Don't forget to add the supplies (pads and dolly)

Joseph Lee C.
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Heather B.
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Jacob W.
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Zack P.
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Tow dolly was in rough shape. Cost more than original quote

Brandon M.
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ERIC M.
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Hugh M.
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radio did not work, drove almost a thousand miles with no music or news.

chester lee M.
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Customer did not leave a comment.

Gregory H.
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Jeremy W.
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Keith N.
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Truck definitely needed new tires.

Taylor H.
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Charles B.
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Sheldon G B.
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JAMES H.
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Drema M.
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Make sure Chance Bradley takes care of them. He is great!

Kenneth E.
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Nancy M.
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Employee was very helpful over the phone in helping to reserve the cargo van.

Jimi B.
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Customer did not leave a comment.

RAYMOND T.
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Teddy W.
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Michael W.
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Kim P.
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Always wonderful services at Baisden Brothers!

LEISHA S.
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Customer did not leave a comment.

JOHN B.
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The person that helped me with this was the best very friendly understanding and helpful to make this a great experience!

Aleynia H.
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I have always had excellent service at Baisden Brothers!

Trevor S.
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Nothing can be done to improve this location, I rent uhauls probably 60 times a year (I'm a mover) and this was by far the best place I've ever rented from and the staff was by far the nicest. And they che jes me out and back in more efficient then any other location across the country.

Jason L.
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Do not allow smoking in the cab, my truck smelled awful when i got in.

Sarah M.
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Excellent service couldnt have done the move this smooth without them great people great service

eddie K.
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Customer did not leave a comment.

Sherry D.
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Good people work here. I've traded here for years. Very helpful.

Keith N.
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Timothy S.
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Brian C.
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Just dropped off after hours.

ernest B.
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lori B.
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Arnold B.
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Great people

james C.
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Customer did not leave a comment.

DOUGLAS K.
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Kent B.
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Tiffany A.
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courtney R.
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MIKE W.
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Zachery G.
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Cigarette butt in passenger door. Grass inside cab.

MIKE W.
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Customer did not leave a comment.

BILLY C.
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Lee Ann T.
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James G.
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Clarence F.
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C.J. H.
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David K.
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I was surprised a hardware store was closed on a Saturday. I had to leave my contract (only copy) and key in a box. Very unsettling.

IRMA C.
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Customer did not leave a comment.

Jim K.
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Fast, easy return process.

Tarah J.
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Customer did not leave a comment.

Mark S.
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After the experience i had with this truck on a 600mile drive i wouldnt recommend uhaul to anyone

MILES L.
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For Baisen- Although it is stated that I need to return the uhaul and it to be clean, it had a lot of dirt in it, thus it was not clean when I rented it. We had to sweep it out ourselves before we loaded the items in it. For Uhaul--- The 4 x 6 uhaul was appropriate for my need, I think that you really need to increase the height of the smallest uhauls. The reason we had two mattress to take and could only get one in there due to the height (we had to turn it sideways to get one in and thus not enough room to add the second one. If the height of the door was at lease a little higher then it would have worked perfectly for one trip but instead I had to make a second trip thus spending 30 or more in travel cost jus to get the other mattress.

JOe C.
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Staff were very helpful and professional

John K.
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Customer did not leave a comment.

MACON D.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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