Here’s what you can do that would improve for the next customer have the truck clean would be a start. Have all the equipment that was ordered to be in one location. U-Haul received ample time to relocate all the equipment that was ordered to be centrally picked up and one location. I repeat do not and you should not send your customer to other locations to pick up equipment. I used my gas and monies to pick up the equipment that I ordered ahead of time to go to a different location to pick up my vehicle transport trailer.
Aaron L
Customer Reviews for Bakersfield Esports Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure it has gas
ERIKA SQuick check in process. Great location. Friendly and professional staff.
JAMES DNot helpful about directions and expedite check out
REYNALDO MCharged me a extra $100 on top of wat I paid up front. Literally drove the thing 20 miles
JUSTEN MThe young man is Bakersfield help unload the trailer and was very polite.
CHAD TThey charge me $300 for a 10 ft box truck and I only drove it 8 MI so not going back to that place poor service
DANIEL M