Customer Reviews for Ballews Automotive Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ballews Automotive Inc

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Paul H. on

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Dakota B. on

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Randall W. on

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Excellent service would highly recommend this location.

GREG M. on

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Douglas M. on

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Richard D. on

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Timothy G. on

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MARK M. on

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Frank P. on

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Dorothy A. on

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Express service doesn’t exist realistically. I checked in the night before with license and credit card and had to repeat the process 3 more times the following morning. It took an hour extra while my movers waited on me to bring the truck and of course charged me. That was seriously messed up.

JAMES S. on

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William S. on

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Algimiro L. on

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Offer Coffee

Bridget D. on

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Very dependable, reliable and easy to use!! Thank you!

Mark C. on

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aaron S. on

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All Good

Linda S. on

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Tony was pleasant, kind, warm and friendly. I will only rent from him!! My second time using him. I went out of my way to rent from his faculty as his whole demeanor is so caring...it is worth driving out of the way to use his vehicles!!! Lol, I even laughed when he asked if I wanted a Ford or Chevy.

ralph L. on

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Susan G. on

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I received a message to go to another location in Lake Worth, 40 minutes south of where I needed to drop off. I was refused at the 2nd location and your scheduler wanted me to go another 1 1/2 hours further south to a Miami location! I wasted half a day trying to return the trailer, using unnecessary gas and causing aggravation. The next day I brought the trailer to the original drop off at 500 W Commerce Way, Jupiter which was 5 minutes from my location. The manger there was very easy to work with. The whole experience was so distressful and unpleasant that I would not use U-Haul again nor recommend your service to anyone. Your schedulers need to be aware of the areas they service so that they can find pick-up and drop-off locations that are convenient and make sense to the customer. They didn't seem to know south Florida at all. I

Judy H. on

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John S. on

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Casey A. on

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Had to pay over $400 to pick up a trailer for a return trip that I only had to pay $100 to take down there in the first place.

Amy Q. on

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I really didn’t like the fact that I had to spend time charging my phone in my own vehicle in order to take and upload multiple pictures when returning the vehicle. It took a lot of time. What if people don’t have access to phones with cameras and wifi access? They get charged an extra $20? It doesn’t seem fair and I wasn’t told the return procedure at the time of rental so it made me late to my next appointment.

Joseph S. on

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You have no customer service

Linda S. on

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Tony was amazing...shocked the heck out of me when he asked if I wanted a Ford or Chevy...lol

JONATHAN P. on

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Geraldine G. on

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Quick in and out. Friendly competent service.

LISA C. on

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The return after hours précis was non-working. I entered the contract number as it appeared on my co tract and got error messages repeatedly. I finally gave up and was charged an additional fee because the process was not operational.

Mark D. on

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Anthony F. on

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Lawrence L. on

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Jim D. on

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I rent here often and it always a pleasant experience. A nice family business.

Jim D. on

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Quick check-in and check out. Friendly group

dayton B. on

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This business was great! The return was very professional and quick. Friendly. 5 STARS!

Robert R. on

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Gaye B. on

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The owner and his daughter were very professional, very helpful, checked us out quickly so we can be on our way, they had great customer service skills. They ensured we got the right vehicle for our needs. Will definitely use this location again...

Patricia C. on

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Robert A. on

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Great customer service

Jeffery L. on

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Both the counter and equipment personnel we polite, professional and helpful ! Good people and neighbors in our community !

charles L. on

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ALicea and her father are top notch. Provided excellent customer service. Would not consider renting from anyone else.

John O. on

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Great customer service !

David G. on

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Jill B. on

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Rental was easy. They were very accommodating when I needed to move my rental time up by a few hours at the last minute. Would definitely recommend this location!

Hector R. on

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susana F. on

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Very pleasant experience. Smooth and easy.

Pedro F. on

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All great

Lori C. on

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Great customer service - I have nothing negative to say

brian J. on

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john P. on

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Great service!

john P. on

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Couldn't have gotten better service anywhere

Johnathan C. on

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Excellent service!

Anthony F. on

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I think your way overpriced! I prefer budget, it’s cheaper. This location had no parking!

brett R. on

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Make the additional mileage policy clear at the point of rental

Robert R. on

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Jim S. on

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RONALD S. on

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Great service!

Samuel P. on

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They go always above and beyond. Great people

Roger P. on

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First timing using this location which was bit hard to find since trucks were parked on one side of the street and office on other with little signage. Otherwise, great service and very clean operation.

Cathe S. on

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Smooth and uneventful. Thank you!

robert S. on

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Karen H. on

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Joseph P. on

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Brian N. on

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The staff was very courteous and professional.

Andrew G. on

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Paul and his daughter are awesome! I used them 3 times in the past 3 months. Hopefully this is the last time! Andy Gentile 404 – 388 – 3693

Hector A. on

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Good

Geri B. on

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Not possible to have any better service. Everything was exactly as the way they said it would be. Fast efficient courtesy. Best Location I have ever experienced.

James R. on

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micael G. on

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Jennifer B. on

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All good!

Janet R. on

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DAN B. on

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Super nice folks. Efficient. Easy.

Timothy A. on

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Very courteous owner and perfect service.

rocio C. on

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Very nice people.

Todd M. on

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Nothing.

RONALD S. on

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Very good as usual!

Frederick P. on

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Evan B. on

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Everything was great! Alicia was very efficient

Javier R. on

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The best place to rent in Jupiter area!!

Ian D. on

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Matthew L. on

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Very friendly and helpful customer service rep! Great experience!

James L. on

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diane S. on

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rick K. on

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Nicholas S. on

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No suggestions. Everything was perfect!

Cody K. on

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Jennifer F. on

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It would be helpful if there were signs explaining where to drop off the equipment. Since I did not pick up the equipment at this location it was difficult figuring out where I should drop off the trailer and there wasn't much space to turn around. Drop off was in back of the building.

David M. on

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They system was down when we picked up our rental and it caused us to be delayed. Not locations fault... Great customer service and would use them again!!!!

Kunjal Y. on

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They are the best at customer service. Goes above and beyond. Just because they are so good, I don’t goto any other location but them

David P. on

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Both employees I worked with were great, very friendly and knowledgeable. They had several trucks for a variety of needs. I got the 26 footer for a move from Jupiter to Raleigh.

Christine H. on

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Ernesto O. on

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Great service

Tim F. on

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Edward W. on

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Attendant at Jupiter, Fl. location was extremely pleasant and helpful.

Ann M. on

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Michael P. on

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Great people and great service

Kunjal Y. on

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Great family run business with smart and professional people. Rented from them couple of times and every time rental equipment was ready. Drop off was even easier and got email of receipt.

Guy P. on

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RONALD S. on

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The best!

Kendall B. on

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Kimberly G. on

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